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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,538
This company responds to reviews on average within 5 days

Instant Feedback

73,051 reviews

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Oklahoma
1 review
0 helpful votes
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Wonderful
May 7, 2025
Updated review

Got what I needed on time. Always find what I need. And great service.

Date of experience: April 27, 2025

Usually ships pretty quick
April 23, 2025
Previous review

Usually ships pretty quick.

Date of experience: April 13, 2025
Pennsylvania
1 review
0 helpful votes
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Purchase
May 7, 2025

Love the comfort and style. Helpful service if need. Lots of choices.

Date of experience: April 27, 2025
Illinois
1 review
0 helpful votes
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Perfect fit!
May 7, 2025

Purchased for my 2010 Wide Glide. Bought drag bars for the bike and the acorn nut from my mirrors were tapping the tank. The 1 inch extenders gave me the clearance I needed!

Date of experience: April 27, 2025
Colorado
1 review
0 helpful votes
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Headlight
May 7, 2025

Good. It was pretty much what I was expecting. Fast service and hassle free.
Can't expect anything better

Date of experience: April 27, 2025
Wisconsin
1 review
0 helpful votes
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Great products, Great Service
May 7, 2025
Updated review

Site was easy to navigate. Parts were in stock and prices were competitive. Delivery was fast and all items were well packed. Five Stars!

Date of experience: April 27, 2025

Easy to navigate
April 23, 2025
Previous review

Easy to navigate. Competitive pricing

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
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On my 2 tires o redress one was 2 years old and the other 1 yr 3 months old. I called and I will say the gentleman I spoke with was more than kind asking if I wanted to return them for another try. I decided to go with the ones delivered but a 2 year old tire is not new. It's 2 years old. I would check the dates before shipping in the future on a more positive note, this is the very first issue I've had with this company and I will use the again and again.

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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10/10
May 7, 2025

No issues. Everything was fast and great communication. The carb I got was packaged very nicely so it did not have any scratches or anything. And super fast delivery.

Date of experience: April 27, 2025
West Virginia
1 review
0 helpful votes
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Softail Fuel Gauges
May 7, 2025

I purchased a set of matching gauges I was unable to find on any other sites. Hats off to J&P for having them. Shipping was quick and my sled looks awesome

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
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Got what I ordered quickly
May 7, 2025

I ordered a part in the morning and forgot to add something else I needed so I had to pay shipping on the second order even though I made it the same day (it was my fault.) It's a reputable business I'll be back.

Date of experience: April 27, 2025
Virginia
1 review
0 helpful votes
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Good service
May 7, 2025

They made purchasing my saddle bags as easy as possible and got them To me quickly

Date of experience: April 27, 2025
Kansas
1 review
0 helpful votes
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Great selection fast shipping
May 7, 2025
Updated review

Had exactly what I was looking for. Shipping was very fast. Definitely my go to place for all my needs

Date of experience: April 27, 2025

Fantastic service
April 23, 2025
Previous review

Fantastic service

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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I knew what I wanted and ordered it
May 7, 2025
Updated review

Good products and good service I don't like surveys at all and I won't do business with anyone who demands that I do

Date of experience: April 27, 2025

I've never heard anything bad about J&P
April 23, 2025
Previous review

I've never heard anything bad about J&P

Date of experience: April 13, 2025
Texas
1 review
0 helpful votes
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I got it
May 7, 2025

Fast delivery. Received what I ordered. Product is exactly how described

Date of experience: April 27, 2025
New Jersey
1 review
0 helpful votes
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Wrong part
May 7, 2025

The online catalogue said the wrong battery fit my bikes 72 electric start sportster and 68 flh. The same battery for both bikes which is true but the battery was wrong. Gave me credit so no harm no foul.

Date of experience: April 27, 2025
Pennsylvania
1 review
0 helpful votes
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It's exactly what I ordered
May 7, 2025

Went on website and ordered it. After that I waited until it showed up

Date of experience: April 27, 2025
California
1 review
0 helpful votes
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Battery Problem
May 7, 2025
Updated review

I ordered a new battery that the website said would fit my motorcycle. The dimensions listed were right for my bike, but the battery was just a hair bigger, so my battery box wouldn't fit over it like it should.

Date of experience: April 9, 2025

Great products at good prices!
January 31, 2025
Previous review

It is easy to find what I need and easy to order and it only took about a week to get it.

Date of experience: February 3, 2025
Minnesota
1 review
0 helpful votes
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2014 roadking
May 7, 2025

I was happy with the product! Not happy with paying for 2 day shipping that took 4 days to get especially when you offer 2 day free shipping!

Date of experience: April 27, 2025
Georgia
1 review
0 helpful votes
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Fast delivery
May 7, 2025

J&P Cycles had the parts that I needed. I ordered on a Sunday afternoon and my parts shipped on Monday morning. Fast shipping is always a good thing!

Date of experience: April 27, 2025
Missouri
1 review
0 helpful votes
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One site for all your parts.
May 7, 2025
Updated review

Fast, knowledgeable service department. Good prices and prompt shipping.

Date of experience: April 27, 2025

Don't split parts orders
July 8, 2024
Previous review

Parts orders should not be split. As in stator rotor kits require gaskets for primary cover.

Date of experience: June 28, 2024
Illinois
1 review
0 helpful votes
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Quality for reasonable price
May 7, 2025
Updated review

I had a lot to choose from and found a quality product with a reasonable price

Date of experience: April 27, 2025

Easy to find what needed
April 26, 2025
Previous review

Easy to find what needed.

Date of experience: April 16, 2025