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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Got what I needed on time. Always find what I need. And great service.
Purchased for my 2010 Wide Glide. Bought drag bars for the bike and the acorn nut from my mirrors were tapping the tank. The 1 inch extenders gave me the clearance I needed!
Good. It was pretty much what I was expecting. Fast service and hassle free.
Can't expect anything better
Site was easy to navigate. Parts were in stock and prices were competitive. Delivery was fast and all items were well packed. Five Stars!
On my 2 tires o redress one was 2 years old and the other 1 yr 3 months old. I called and I will say the gentleman I spoke with was more than kind asking if I wanted to return them for another try. I decided to go with the ones delivered but a 2 year old tire is not new. It's 2 years old. I would check the dates before shipping in the future on a more positive note, this is the very first issue I've had with this company and I will use the again and again.
No issues. Everything was fast and great communication. The carb I got was packaged very nicely so it did not have any scratches or anything. And super fast delivery.
I purchased a set of matching gauges I was unable to find on any other sites. Hats off to J&P for having them. Shipping was quick and my sled looks awesome
I ordered a part in the morning and forgot to add something else I needed so I had to pay shipping on the second order even though I made it the same day (it was my fault.) It's a reputable business I'll be back.
They made purchasing my saddle bags as easy as possible and got them To me quickly
Had exactly what I was looking for. Shipping was very fast. Definitely my go to place for all my needs
Good products and good service I don't like surveys at all and I won't do business with anyone who demands that I do
I've never heard anything bad about J&P
Fast delivery. Received what I ordered. Product is exactly how described
The online catalogue said the wrong battery fit my bikes 72 electric start sportster and 68 flh. The same battery for both bikes which is true but the battery was wrong. Gave me credit so no harm no foul.
Went on website and ordered it. After that I waited until it showed up
I ordered a new battery that the website said would fit my motorcycle. The dimensions listed were right for my bike, but the battery was just a hair bigger, so my battery box wouldn't fit over it like it should.
It is easy to find what I need and easy to order and it only took about a week to get it.
I was happy with the product! Not happy with paying for 2 day shipping that took 4 days to get especially when you offer 2 day free shipping!
J&P Cycles had the parts that I needed. I ordered on a Sunday afternoon and my parts shipped on Monday morning. Fast shipping is always a good thing!
Fast, knowledgeable service department. Good prices and prompt shipping.
Parts orders should not be split. As in stator rotor kits require gaskets for primary cover.
I had a lot to choose from and found a quality product with a reasonable price
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

