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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,863
quality
23,480
This company responds to reviews on average within 5 days

Instant Feedback

72,879 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great
May 8, 2025
Updated review

I'm a Harley rider and I have a bike to take out in the dirt. J&P has always taken care of a lot of bike parts for me and my dad (also a harley rider)

Date of experience: April 27, 2025

Good parts, I found everything I need
April 24, 2025
Previous review

Good parts, I found everything I need

Date of experience: April 13, 2025
Virginia
1 review
0 helpful votes
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Fast Delivery!
May 8, 2025

This is the place for hard to find items and speedy delivery!

Date of experience: April 27, 2025
Michigan
1 review
0 helpful votes
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Back up and running
May 8, 2025

Ordered part using the model number off the old part. Exact match.

Date of experience: April 18, 2025
Wisconsin
1 review
0 helpful votes
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Good service
May 8, 2025

It was easy to find and purchase the products I was looking for.

Date of experience: April 25, 2025
Tennessee
1 review
0 helpful votes
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Nice helmet
May 8, 2025

Fast and easy, love the safety ratings. Nice looking helmet.

Date of experience: April 27, 2025
Pennsylvania
1 review
0 helpful votes
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I miss the big CATALOG!
May 8, 2025

You have lost business from me because of no catalog sent to my house. A LOT!

Date of experience: April 27, 2025
Arizona
1 review
0 helpful votes
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While the I'm satisfied with most of the products I received, shipping took much longer than I thought it would. Also when it comes to the the grip covers I received, the holes are very small making it challenging to string them through. Because of the easy navigation of the site and having the fitment capabilities, I'd like to give J&P another try but not sure about the delay in shipping

Date of experience: April 27, 2025
New York
1 review
0 helpful votes
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All good
May 7, 2025
Updated review

Good price and service arrived in timely manner with no problems. Would definitely do business with them again.

Date of experience: April 27, 2025

Easy to find, good price
April 23, 2025
Previous review

Easy to find, good price

Date of experience: April 13, 2025
Oklahoma
1 review
0 helpful votes
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Wonderful
May 7, 2025
Updated review

Got what I needed on time. Always find what I need. And great service.

Date of experience: April 27, 2025

Usually ships pretty quick
April 23, 2025
Previous review

Usually ships pretty quick.

Date of experience: April 13, 2025
Pennsylvania
1 review
0 helpful votes
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Purchase
May 7, 2025

Love the comfort and style. Helpful service if need. Lots of choices.

Date of experience: April 27, 2025
Illinois
1 review
0 helpful votes
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Perfect fit!
May 7, 2025

Purchased for my 2010 Wide Glide. Bought drag bars for the bike and the acorn nut from my mirrors were tapping the tank. The 1 inch extenders gave me the clearance I needed!

Date of experience: April 27, 2025
Colorado
1 review
0 helpful votes
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Headlight
May 7, 2025

Good. It was pretty much what I was expecting. Fast service and hassle free.
Can't expect anything better

Date of experience: April 27, 2025
Wisconsin
1 review
0 helpful votes
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Great products, Great Service
May 7, 2025
Updated review

Site was easy to navigate. Parts were in stock and prices were competitive. Delivery was fast and all items were well packed. Five Stars!

Date of experience: April 27, 2025

Easy to navigate
April 23, 2025
Previous review

Easy to navigate. Competitive pricing

Date of experience: April 13, 2025
Georgia
1 review
0 helpful votes
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On my 2 tires o redress one was 2 years old and the other 1 yr 3 months old. I called and I will say the gentleman I spoke with was more than kind asking if I wanted to return them for another try. I decided to go with the ones delivered but a 2 year old tire is not new. It's 2 years old. I would check the dates before shipping in the future on a more positive note, this is the very first issue I've had with this company and I will use the again and again.

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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10/10
May 7, 2025

No issues. Everything was fast and great communication. The carb I got was packaged very nicely so it did not have any scratches or anything. And super fast delivery.

Date of experience: April 27, 2025
West Virginia
1 review
0 helpful votes
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Softail Fuel Gauges
May 7, 2025

I purchased a set of matching gauges I was unable to find on any other sites. Hats off to J&P for having them. Shipping was quick and my sled looks awesome

Date of experience: April 24, 2025
Michigan
1 review
0 helpful votes
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Got what I ordered quickly
May 7, 2025

I ordered a part in the morning and forgot to add something else I needed so I had to pay shipping on the second order even though I made it the same day (it was my fault.) It's a reputable business I'll be back.

Date of experience: April 27, 2025
Virginia
1 review
0 helpful votes
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Good service
May 7, 2025

They made purchasing my saddle bags as easy as possible and got them To me quickly

Date of experience: April 27, 2025
Kansas
1 review
0 helpful votes
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Great selection fast shipping
May 7, 2025
Updated review

Had exactly what I was looking for. Shipping was very fast. Definitely my go to place for all my needs

Date of experience: April 27, 2025

Fantastic service
April 23, 2025
Previous review

Fantastic service

Date of experience: April 13, 2025
Mississippi
1 review
0 helpful votes
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I knew what I wanted and ordered it
May 7, 2025
Updated review

Good products and good service I don't like surveys at all and I won't do business with anyone who demands that I do

Date of experience: April 27, 2025

I've never heard anything bad about J&P
April 23, 2025
Previous review

I've never heard anything bad about J&P

Date of experience: April 13, 2025