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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,524
This company responds to reviews on average within 5 days

Instant Feedback

73,012 reviews

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Indiana
1 review
0 helpful votes
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Air filter
May 8, 2025

Filter arrived in a timely manor and fitment was perfect and had me on the road in no time

Date of experience: April 28, 2025
Georgia
1 review
0 helpful votes
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Great service and informative staff
May 8, 2025
Updated review

Shopping for helmet bought LS 2 then looking for highway pegs staff recommend ciro bars and pegs great products

Date of experience: April 28, 2025

Everything is great
April 8, 2025
Previous review

Purchased items associated installed part great experience

Date of experience: March 17, 2025
Nebraska
1 review
0 helpful votes
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Very easy to find what you're looking for
May 8, 2025
Updated review

My experiences with this company have always been great. Customer service is very helpful if you are not sure about something

Date of experience: April 28, 2025

Great selection and I was able to shop by what fits...
April 27, 2025
Previous review

Great selection and I was able to shop by what fits my bike without the guessing game!

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Disappointed
May 8, 2025

I am happy with the product but I am have a hard time making it fit on my motorcycle. I call customer service and the people that I spoke with didn't even know how the item fit. So no positive feedback.

Date of experience: April 28, 2025
Idaho
1 review
0 helpful votes
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New motorcycle tires
May 8, 2025
Updated review

Very straightforward product search and ordering process with an extremely prompt delivery service.

Date of experience: April 28, 2025

Quick and responsive web site and the tires I needed...
April 27, 2025
Previous review

Quick and responsive web site and the tires I needed are in stock - great!

Date of experience: April 17, 2025
North Carolina
1 review
0 helpful votes
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We will definitely use your site for future purchases. It was easy to navigate the website and create an account. The item tracking was accurate and faster than originally predicted for delivery. Overall a great experience.

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Great
May 8, 2025

Ordered products. They arrived fast. Packaged well. No worries

Date of experience: April 28, 2025
West Virginia
1 review
0 helpful votes
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Good product
May 8, 2025
Updated review

Nice finish on product, fit and feel of master cylinder was nice

Date of experience: April 28, 2025

Quick and easy
April 13, 2025
Previous review

Quick and easy

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Very happy
May 8, 2025

As usual you guys dud a fantastic job with my order. Went into your Daytona beach store wanting to purchase a item. Your store didn't have it. But a friendly sales person rang it up and place the order. I wanted to give the item to my son for his birthday. I had the clerk mail it to him in Maine instead of my house here in port orange florida. As a matter of fact he received it on his birthday. Thank you. That's why i purchase all of my parts that I can from you.

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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I ordered, you shipped
May 8, 2025

Ordered a part and it was shipped? Why i have to write a review on it or i keep getting emails is confusing.

Date of experience: April 14, 2025
Missouri
2 reviews
0 helpful votes
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Wheel bearings
May 8, 2025
Updated review

Quality parts quick shipping and delivery. Just ordered some more parts this morn, had been having trouble with timely delivery, but not as of late. Back to how it always used to be.

Date of experience: April 28, 2025

Top Notch
January 20, 2025
Previous review

I run an Bike repair n custom shop JP always quick and easy! Thank you!

Date of experience: January 21, 2025
Massachusetts
1 review
0 helpful votes
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Air cleaner & oil& cleaning kit
May 8, 2025
Updated review

Order on line & paid by credit card, received in 3 days & all good.

Date of experience: April 28, 2025

Good price, good products, easy process
April 22, 2025
Previous review

Good price, good products, easy process.

Date of experience: April 12, 2025
Massachusetts
1 review
0 helpful votes
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Great
May 8, 2025

I always have a great experience with J&P Cycles! Great pricing, fast shipping!

Date of experience: April 28, 2025
Iowa
1 review
0 helpful votes
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Shinko 777 Tire
May 8, 2025

Products are always as advertised. Not happy about tracking updates. Changed tracking delivery date 3 different times. Had the bike on the lift torn down for 5 days waiting for the tire. Tracking said it was to arrive the next day.

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Helmet
May 8, 2025

Product was good as advertised, great for the price. Arrived on time in good shape.

Date of experience: April 28, 2025
Michigan
1 review
0 helpful votes
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Quick and easy
May 8, 2025

Tires came in just a couple days. Happy with how quick it was.

Date of experience: April 28, 2025
Puerto Rico
1 review
0 helpful votes
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YOU GUY ARE BEST
May 8, 2025

TO FAST SHIPPING. THANKS FOR YOUR SERVICES. NO COMPLAINT,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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Quick and easy
May 8, 2025

Easy order arrived on time product was as expected. Easy installation

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Street Bob
May 8, 2025
Updated review

Site is easy to navigate. Products were in stock and order received quickly.

Date of experience: April 23, 2025

A little clumsey
April 24, 2025
Previous review

A little clumsey. Had to keep going back and firth.

Date of experience: April 13, 2025
Florida
3 reviews
0 helpful votes
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Rear Shock Wrench
May 8, 2025
Updated review

Shopping experiecne was easy, have not used the tool yet. Will do so in the near future.

Date of experience: April 28, 2025

Quick and easy
April 25, 2025
Previous review

Quick and easy

Date of experience: April 15, 2025