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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,234 reviews

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Illinois
3 reviews
0 helpful votes
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Fast service
January 19, 2026
Updated review

Fast service and easy to find what i needed. I haven't had a chance to install shocks yet. It will be a couple months before winter is over to get back on the road.

Date of experience: January 8, 2026

Very easy process
January 7, 2026
Previous review

Very easy process. Only issue is I didn't get my veterans discount.

Date of experience: December 28, 2025
Ohio
1 review
0 helpful votes
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Winter upgades for Summer riding.
January 18, 2026
Updated review

My 2006 Ultra Classic with 74,000 miles would die at red lights when it got hot. Being Winter I decided to replace all of the sensors. I replaced the Throttle Position Sensor, Temp Sensor and the Crank Position Sensor. The parts are high quality and bolted right up without any issues. I took it out twice have a warm spell this week and the bike runs great. I spent around $150 for the three parts and I don't have to worry about being stuck on the side of the road for years to come. Thank you JP Cycles.

Date of experience: January 8, 2026

I love the ease of purchasing from you
January 9, 2026
Previous review

I love the ease of purchasing from you.

Date of experience: December 30, 2025
Kansas
1 review
0 helpful votes
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Happy customer
January 18, 2026
Updated review

J and P cycles, it is a very good company to work with very easy navigation through their website quick delivery. Very workable with returns.

Date of experience: January 8, 2026

Quick and easy
January 7, 2026
Previous review

Quick and easy.

Date of experience: December 28, 2025
Illinois
1 review
0 helpful votes
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Excellent and fast service from J&P…. BUT….
PLEASE, please, please, please, please, PLEASE…. Stop shipping FedEx!
FedEx is the absolute worst! What should have taken 3-4 days, this delivery took over a week and a half!
This is a FedEx issue, BUT it reflects upon the company!
It will make me hesitant on my next order and will seek another vendor if I know they ship Zips instead.
J&P is awesome….
But FedEx sucks…. Simply put and they are getting worse!

Date of experience: January 8, 2026
Illinois
1 review
0 helpful votes
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Great Bung Plugs
January 18, 2026

These bung plugs were exactly what I needed to plug my bung holes. I needed to plug larger bung holes so went with the 18mm bung plugs and the plugged the bung holes perfectly. JP cycles is awesome to purchase from.

Date of experience: January 7, 2026
Indiana
1 review
0 helpful votes
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Good people to work with.
January 18, 2026
Updated review

The first part I got was wrong and I think it was me. But they made it right, let me ship it back and sent me the part I need, and they did it in pretty short order. I thank them very much.

Date of experience: January 7, 2026

Found what I needed and I'm in the middle of ordering...
January 6, 2026
Previous review

Found what I needed and I'm in the middle of ordering it right now. I like doing reviews after I finished my order. If you'd give me a minute. But up to this point, it's been pretty great.

Date of experience: December 27, 2025
Virginia
1 review
0 helpful votes
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Street Glide Ramp
January 17, 2026

I have received the ramp. Several areas of the boxes were damaged/ torn. I cannot tell if there is any damage as I have not open the boxes. They were delivered to my storage facility where I covered the ramp in 11mm tarp. Once a storage unit becomes available I will open and check for damage. If all is well I will begin assembling the ramp. I am excited about getting it put together and putting it to good use. Thanks Discount Ramps!

Date of experience: January 7, 2026
Ohio
1 review
0 helpful votes
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Shipping was horrible
January 17, 2026

Great products but I won't order online from Jp again. The fulfillment center they use is the same as Denis Kirk and is horrible when it comes to shipping products out. It waited 3 days to be picked up, FedEx left it sit in Arizona for another week, no tracking updates or communication from anyone.

Date of experience: January 7, 2026
Hawaii
1 review
0 helpful votes
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Ordered on the 2nd, at noon, shipped out on the 10th, and received it on the 31st... 29 days? If you do not understand my point of view, then there is nothing else to say...

Date of experience: December 31, 2025
Illinois
1 review
0 helpful votes
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The Slip ons I was looking for
January 17, 2026

I bought these for my 2025 Streetglide. I was looking for a deep tone without being too loud and these were just that. Installation was easy, if you know your way around a bike they will be simple to install.

Date of experience: January 6, 2026
Illinois
1 review
0 helpful votes
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Missing the rubber/poly bushings
January 17, 2026

Everything was great but product arrived missing pieces and I can't install it. J&P has no more stock of what I ordered so no replacement is available. Also the missing bushings are available for individual sale from J&P but are also out of stock.

Date of experience: January 6, 2026
New Jersey
1 review
0 helpful votes
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I want more
January 16, 2026

To many parts at a quick click away but the wallets said no so I ordered what I could and received it just as quickly
I enjoy looking and adding to my wish list to get more to do more

Date of experience: January 6, 2026
New Mexico
1 review
0 helpful votes
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Saddleman Road Sofa - Color Stitch
January 16, 2026
Updated review

I have some HogzWork add ons on my Road King, with Blue Stitching... my Bike is Blue on Black. The stitching fits my color scheme really well. I have been looking for a decent seat, and Saddleman works.

Date of experience: January 5, 2026

It took some time to find a decent Screaming Eagle...
January 5, 2026
Previous review

It took some time to find a decent Screaming Eagle or Vance and Hines Big Sucker Air Filter Cover for the Round filter. I had to try about five different search topics and still got a bunch of complete Intake options, but few covers.

Date of experience: December 25, 2025
New York
1 review
0 helpful votes
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Mustang super touring deluxe seat
January 16, 2026
Updated review

Website is easy to navigate and especially to shop for parts that specifically fit you bike. I could not believe I placed my order and 2 days later it was on the way and I had it in my hands in 3 days..

Date of experience: January 5, 2026

J&P customer service is the best!
November 30, 2025
Previous review

Package was delivered to wrong house on my block by FedEx…customer service rep was able to look at pic of delivery then went on google earth to match the door to all houses on my block and gave me an exact address where I went down and yep my package was there!…she went above and beyond and unlike most customer service reps was nice and didn't act like I was annoying her….& …her help and effort is much appreciated 👍🏻

Date of experience: November 20, 2025
Washington
1 review
0 helpful votes
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These guys are doing it right.
January 15, 2026
Updated review

They're knowledgeable. They're patient. They explain things when it seems you might not understand what they're talking about. When my local FedEx destroys an item so badly that it is unrecognizable, they'll send me out a free one on them. I'm comfortable telling people that if you order from them it is going to be as advertised and if it's not they're going to make it right to your satisfaction.

Date of experience: January 5, 2026

Always a great experience with these guys
January 1, 2026
Previous review

Always a great experience with these guys.

Date of experience: December 22, 2025
Sweden
1 review
0 helpful votes
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Good, as always
January 15, 2026
Updated review

I bought various different parts, various different times and always fed exceptional and above and beyond Customer service and speedy delivery

Date of experience: January 5, 2026

Love this place
January 4, 2026
Previous review

Love this place

Date of experience: December 24, 2025
Idaho
1 review
0 helpful votes
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Great shopping experience
January 14, 2026

Even though I ordered right in the middle of the holidays I received my items in a very timely fashion. Communication was also extremely efficient.
Thank you!

Date of experience: January 4, 2026
California
1 review
0 helpful votes
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Saddlman TR for 1986 FXRS
January 14, 2026

Great customer service, was having a hard time figuring out why my RPM membership wasnt working. Gave them a call and walked me through what was causing it.

Date of experience: January 4, 2026
Illinois
2 reviews
0 helpful votes
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Easy Ordering, Fast Product Shipping, Excellent Packaging and when I changed my mind, Quick, Simple, No questions Asked Return and Immediate Refund of My Money!

Date of experience: January 3, 2026
Florida
1 review
0 helpful votes
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Always enjoy shopping at J&P Cycles
January 12, 2026

The store is laid out so items are easy to find. Shelves are well stocked, and the place is very clean. The staff is helpful and always take time to visit with me when I come in. They didn't have a couple items I needed but was quickly ordered at the checkout station. It's an enjoyable ride over here and plenty to do.

Date of experience: December 22, 2025