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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Item shipped on time, good price, quality product.
It was a good fit for my 2000 Honda 750 Nighthawk, even though the outer dimentions were not a perfect match, but to fit different motorcycles one cannot expect a perfect match.
I am satisfied.
Was so excited to find my kuraken berake pedal. It said it would fit my Indian Scout. It looked like the one I had that had broken but it attached differently and it will not work. Boo
Haven't used it yet but we'll constructed seems well built with quality parts will update later
High quality and fast shipping. Best stickers, best company
Always get what you ordered and if it doesn't fit they swap it out. Awesome service
Always have what I'm looking for at a fair price.
Exactly what I ordered fit excellent works excellent and way cheaper then the Harley shop!
I interacted with a tech online and they were very helpful. 🙂
I came in needing help with finding the right windshield for my bike (21 Street Glide SP). Grace at the Fresno store was very helpful and knowledgeable. I am very happy with my purchase and will be a returning customer
Got online, looked up some riding pants and found the ones I bought. They are very comfortable
Found the part I needed. Was quick processing and overall a great transaction.
I received my order in good time but the model I gave you must have been wrong. The cable didn't fit my bike. I have since ordered a different model
I found what I was looking for and it's on the way
I ordered a replacement gas cap. It arrived on time, is nice and hefty, good quality.
The order was fantastic no damage to the package everything was there
When I ordered the new back rest though that it would take a little longer to get the fact is that it arrived before the bike the bike understandably is still in the shop no hurrys nno worries it's going to look great on the bike thank you for sending it so fast when the bike is done it's going to take on a whole new look thank you again
Great selection, always up to date with newest gear. Always great service. Delivery is always fast and easy. Great app to make any cycle gear or accessories from this company!
No problems. Fast service. Will use them again if needed. They usually have what parts I need.
I was in need of tires for my 2015 Ultra Limited. I ordered the Skinko 999 tires I was told by many small repair shops in Central Florida would not install them because they were not the right tire for my bike. I spoke with a representative at J&P in Ormond Beach and he assured me that they were made specifically for the larger touring bikes and a thicker sidewalk. I found a repair shop that said he would do the tires and agreed with the store about being the correct tire
Ordered a 130/70-18 front tire. They sent a MT90-16 rear tire, called and they said they will sent the correct tire. They sent another MT90-16. Called them and told them I'll get one somewhere else. They were nice about it, apologized, and gave me a full refund plus a credit for their store. Always liked J&P cycles and I'll shop with them again.
Hi Floyd, thank you for your patience and understanding despite the shipping errors—you have our sincerest apologies for the mix-ups. We truly appreciate your loyalty and I'm glad our team was able to make things right with the refund and credit. We look forward to earning your trust and delivering the exact parts you need next time.
Great service and had what i needed easy to find the correct part
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your honest feedback, Brian—it’s great to hear the order arrived promptly. We appreciate your understanding and are always here to help ensure you find the perfect fit for your needs. Please don’t hesitate to reach out if we can assist with anything else along the way.