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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Ordered part. Was informed would be here by the following Friday via email notification. Received part a week later than promised. If you are going to send an email telling me when to expect my order, then make sure it gets there when promised.
I used the instructions to measure my head and the helmet fit is good. I have always had good experiences with J&P.
I received the foot pegs within 3 days and they are of high quality machining and coating.
Ordering was seamless, and delivery time was actually shorter than projected.
Ordering was easy, and delivery was quick! Received my bars the same week and loved them!
I have become the 'go to person' among our friends and family whenever someone needs parts.JP Cycles has been a big part of me helping to keep everyone on the road enjoying the wind in their face.
Have never had to wonder they are always on point! I'm very satisfied!
Submitted order outside business hours. Tried to cancel order immediately. Not possible outside business hours. Sent email request to cancel and then called first thing in the morning to cancel. Was told they pack and ship overnight, but I could return the parts after I received them. I screwed up but you should be able to cancel or change order on website.
Hi Dennis, thank you for sharing your experience and feedback with our cancellation process. We’re continually working to improve order management options to offer more flexibility in situations like yours. Please feel free to reach out anytime.
Quick and easy to use. Had the parts I was looking for at a decent price.
Only complaint is that it did not look like the picture and had the wrong ground connector on it other than that it works great
Items were as advertised. No surprises...;.;.;.;.;……………………………………………………………
I have been ordering on line for quite some time. Now that I have a store near by, I can try clothing items on, select parts visually, etc. The staff at the store is professional and courteous.
Great product. Consider including a brief instruction sheet or Scematics. Could be helpfil. The part is vehicle specific so very do-able.
Great will definitely use you guys again. Kept me updated on my order
They are my go parts for my bike always on time and of great quality
Shipping was FAST! Came quicker than expected and I was able to wear my new helmet on a long ride that I had planned and didn't think I'd get to.
It was what I needed to satisfy my customer he will love it be bringing it back this winter for complete customer paint
Great experience. No issues with this company. Items just as described.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kerry, thank you for your honest feedback and bringing the delay to our attention—we sincerely regret missing the delivery timeline. Your patience is truly appreciated as we work continuously to improve our shipping process and better meet expectations. We hope to earn your trust with a smoother experience next time.