Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,660
This company responds to reviews on average within 5 days

Instant Feedback

73,411 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Sean W.
Unfollow Sean W.
Share Review
Report Review

Hanging with the Apes
January 25, 2026

Quick easy and best price! I shopped all over the Internet. This was the same stuff, best price and super quick to receive the product! Thanks guys!

Date of experience: January 15, 2026
North Carolina
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

K&N Air Filter for 2025 Indian Pursuit Dark Horse
January 25, 2026
Updated review

J&P Cycles web site is easy to navigate. I purchased a K&N air filter for my 2025 Indian Pursuit. It shipped very quickly, the price was great too. I highly recommend J&P cycles, no matter what brand of motorcycle you ride.

Date of experience: January 15, 2026

Very quick & very easy to navigate & use
January 13, 2026
Previous review

Very quick & very easy to navigate & use.

Date of experience: January 3, 2026
Michigan
2 reviews
0 helpful votes
Follow Jimbob C.
Unfollow Jimbob C.
Share Review
Report Review

NO SURVEYS Please
January 25, 2026

My experience was good until you ask me to do a survey when I clicked the button that said I received my order.
I do not participate in any surveys.
And then you make me fill in more fields that you don't need to know. And if I just ignore the survey you send me e mails asking me to complete the survey.

Date of experience: January 14, 2026
North Carolina
1 review
0 helpful votes
Follow Diana P.
Unfollow Diana P.
Share Review
Report Review

Very happy with my orders, communication on the status the products. I have ordered several items from J&P Cycles and great experience.

Date of experience: January 14, 2026
Florida
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Expedited shipping
January 24, 2026
Updated review

I know I submitted my order during a holiday and paid extra for next day shipping. And it didn't show up for five days. Now I get that we closed for the holidays but maybe set up your website to not allow the option for expedited shipping if it's not going to happen. Overall though product is great no complaints there. That was an 83$ idle cable

Date of experience: January 14, 2026

Great selection and pricing is fair
March 9, 2025
Previous review

Great selection and pricing is fair

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
Follow Jay H.
Unfollow Jay H.
Share Review
Report Review

Never disappointed
January 24, 2026

I have ordered from JP a few times. My order always arrives in a timely matter. If I have questions I never had problems getting someone on the phone to answer them. A good company!

Date of experience: January 14, 2026
Pennsylvania
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Allen Ness Air Intake/cleaner
January 24, 2026

Found product I wanted, took about a week to arrive. Packaged well, installation straight forward. Looks great and improves performance.

Date of experience: January 13, 2026
Florida
1 review
0 helpful votes
Follow Javier L.
Unfollow Javier L.
Share Review
Report Review

Great quality and service, wrong fit
January 23, 2026

I wrote specifically my Bike, make and model, still got the wrong one. But I needed so I adapted, is working now. Seems to be a good quality product, but it was the wrong fit..

Date of experience: January 13, 2026
Kimberly E. J&P Cycles Rep
3 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Maryland
1 review
0 helpful votes
Follow charles r.
Unfollow charles r.
Share Review
Report Review

Very quick delivery
January 23, 2026

I contacted two other places that showed the helmet in stock and they both canceled the order. J&p had the helmet and delivered it very quickly thank you.

Date of experience: January 13, 2026
Texas
1 review
0 helpful votes
Follow Deron H.
Unfollow Deron H.
Share Review
Report Review

Poor packaging
January 23, 2026

The product was received in the manufacture's original box, with no tape to keep it closed. It's a wonder all of the items were in the box when we received it.

Date of experience: January 12, 2026
New Jersey
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Good service, wrong part
January 23, 2026
Updated review

Service was great and shipping was fast, but one part was not a fit for my model year, though ordered to be. Other parts on order were good

Date of experience: January 13, 2026

All the parts I need...
January 12, 2026
Previous review

All the parts I need...

Date of experience: January 2, 2026
South Carolina
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

Fast accurate with great service
January 23, 2026

I needed a rear tire they had plenty to choose from for my bike. Browsed their site until I found the one i wanted. No problems.

Date of experience: January 3, 2026
Texas
1 review
0 helpful votes
Follow Pat T.
Unfollow Pat T.
Share Review
Report Review

Count on J and P
January 23, 2026

Rarely need parts for my old Harley but had to replace battery. J and P made it easy to get exactly what I wanted, delivered exactly what I ordered.

Date of experience: January 6, 2026
Missouri
2 reviews
0 helpful votes
Follow Wayne H.
Unfollow Wayne H.
Share Review
Report Review

Pleasant experience.
January 22, 2026
Updated review

Everything was easy to navigate. The website is very well thought out. Very good selection. Good pricing. Fast enough shipping.

Date of experience: January 12, 2026

Awesome site
January 11, 2026
Previous review

Awesome site.

Date of experience: December 31, 2025
Texas
1 review
0 helpful votes
Follow R S.
Unfollow R S.
Share Review
Report Review

Review
January 22, 2026
Updated review

I got what i ordered ---------------------------------------------------------------------------------------------------------------------

Date of experience: January 12, 2026

I'm good with it
January 10, 2026
Previous review

I'm good with it

Date of experience: December 31, 2025
Ohio
1 review
0 helpful votes
Follow Rob S.
Unfollow Rob S.
Share Review
Report Review

I'll keep it anyway…
January 22, 2026

My fault. I needed rear shock bushings for some Burley shock. Ordered stock ones in error. Im sure they will get used sometime. Next order was the right ones that are a perfect match.

Date of experience: January 11, 2026
Texas
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Share Review
Report Review

Great Products
January 21, 2026

They have a great selection and better prices than many competitors. Would highly recommend J&P cycles to any motorcycle enthusiasts

Date of experience: January 11, 2026
New Jersey
1 review
0 helpful votes
Follow Driftwood A.
Unfollow Driftwood A.
Share Review
Report Review

Great Barnett Clutch Cable Installed
January 21, 2026
Updated review

I had ordered the wrong length for my new Barnett Clutch Cable, and J&P was so gracious with the return process and received the correct length cable within days. Cable is installed on my Indian Chief Dark Horse and always satisfied with J&P!

Date of experience: January 11, 2026

Very easy and extremely happy with my experience
January 8, 2026
Previous review

Very easy and extremely happy with my experience.

Date of experience: December 29, 2025
Minnesota
1 review
0 helpful votes
Follow Stephen B.
Unfollow Stephen B.
Share Review
Report Review

Kst mayhem 10" bars
January 21, 2026

The bars look great. The problem is the slag on the inside chewing up the wires trying to fish then past the angle. Definitely could have been debured a lot better

Date of experience: January 11, 2026
Tennessee
1 review
0 helpful votes
Follow Steve J.
Unfollow Steve J.
Share Review
Report Review

Gear
January 21, 2026

Went in looking for a new visor for my LS2. Sadly there were none in inventory but employee behind the counter was very helpful in locating where I might be able to get them as well as ordering the inserts for me.

Date of experience: January 11, 2026