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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,510
This company responds to reviews on average within 5 days

Instant Feedback

72,966 reviews

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Tennessee
2 reviews
0 helpful votes
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Super Q baffels
January 20, 2026

The baffels arrived pretty quick. Looked as expected. I then just finished installing and I like the quieter sound. Good product. Thanks

Date of experience: January 10, 2026
Michigan
1 review
0 helpful votes
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Grips
January 20, 2026

I received the grips very quickly. They didn't come with the throttle insert which was sent to me free of charge but arrived damaged. I ordered a replacement but it has not been shipped yet.

Date of experience: January 10, 2026
Canada
1 review
0 helpful votes
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Good products and fast shipping.
January 20, 2026

Very nice products to restore the missing and mangled parts on my '79 H-D FLH barn find. Happy to have a source for these old bikes! I would have preferred one shipment, rather than 2 a day apart though. Us Canadians have to pay the Customs charges for 2 separate parcels. No Beuno! Otherwise, quite happy!

Date of experience: January 9, 2026
Kentucky
1 review
0 helpful votes
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Fast shipping. Parts were exactly as described. In fact I've never had any issues at all with J&P. They've always been a pleasure to deal with.

Date of experience: January 10, 2026
Georgia
1 review
0 helpful votes
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Classic Bike Parts
January 20, 2026
Updated review

Very satisfied with the selection of parts and the ease of using the website. I would recommend others to use this company. They follow up with their products being shipped from shop to buyer. Excellent

Date of experience: January 10, 2026

Websites easy to navigate
January 5, 2026
Previous review

Websites easy to navigate. Selection and prices are great for older Harleys.

Date of experience: December 26, 2025
Pennsylvania
1 review
0 helpful votes
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Delivery after part return was slow.
January 20, 2026

The original order had part missing and was sent back the next day and the replacement part took twice as long to get to me than the original order.

Date of experience: January 9, 2026
Illinois
3 reviews
0 helpful votes
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Awesome service!
January 20, 2026
Updated review

Called J&P Cycles with a problem. They solved it within minutes and two days later I had my part delivered. Wow. That's why I am a customer for life.

Date of experience: January 9, 2026

Always expedient and easy to do
June 12, 2025
Previous review

Always expedient and easy to do.

Date of experience: June 2, 2025
Kentucky
1 review
0 helpful votes
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Perfect deal
January 20, 2026
Updated review

I recently purchased a new bike and needed a new seat, I checked on what was available and settled on one in the closeout section, seat showed up in days and was perfect. I've been a customer for close to 20 years and always check here first.

Date of experience: January 9, 2026

One of the easiest sites to find what you want and...
January 8, 2026
Previous review

One of the easiest sites to find what you want and need

Date of experience: December 29, 2025
Massachusetts
1 review
0 helpful votes
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Bling for the bike
January 20, 2026
Updated review

Been looking around for the headlight nacelle for my bike and just didn't want to spend the money on one right now, until I found this one, pretty decent quality came with everything I needed to put it on and it was cheaper than a lot of other vendors

Date of experience: December 26, 2025

This is the cheapest i found this so fat so i had to...
January 5, 2026
Previous review

This is the cheapest i found this so fat so i had to order it.

Date of experience: December 26, 2025
Oregon
1 review
0 helpful votes
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Motorcycle lift front wheel clamp.
January 19, 2026
Updated review

The item pictured on the website what's not the "brand" I received. I am using the item I received successfully. It just felt odd to me.

Date of experience: January 9, 2026

Easy, simlpe
January 5, 2026
Previous review

Easy, simlpe

Date of experience: December 26, 2025
Texas
1 review
0 helpful votes
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Hoo wa
January 19, 2026
Updated review

Fast>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Date of experience: January 9, 2026

Have what I need
January 7, 2026
Previous review

Have what I need

Date of experience: December 28, 2025
Texas
1 review
0 helpful votes
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Starter housing
January 19, 2026
Updated review

I received the part but it did not fit my application due to an issue I cannot resolve. I returned the unused item back for refund.

Date of experience: January 9, 2026

Super cool!
January 17, 2026
Previous review

Super cool! 🤘😬🤘

Date of experience: January 6, 2026
Maryland
1 review
0 helpful votes
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Happy customer
January 19, 2026

Products are as advertised and the shipping is pretty quick. Wife ordered me a set of slip ons for Christmas and they were delivered in two days.

Date of experience: January 9, 2026
Florida
1 review
0 helpful votes
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Black engine bolts
January 19, 2026
Updated review

I have a 2020 street glide CVO. Sand Dune over black. I wanted to replace the engine bolts that were silver with a nice matching black bolt kit. I ordered it through JP cycles and received it with in 3 days and started changing over the bolts. They are good quality and look great

Date of experience: January 9, 2026

Great job my home town store I'm here all the time
January 8, 2026
Previous review

Great job my home town store I'm here all the time

Date of experience: December 28, 2025
Illinois
3 reviews
0 helpful votes
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Fast service
January 19, 2026
Updated review

Fast service and easy to find what i needed. I haven't had a chance to install shocks yet. It will be a couple months before winter is over to get back on the road.

Date of experience: January 8, 2026

Very easy process
January 7, 2026
Previous review

Very easy process. Only issue is I didn't get my veterans discount.

Date of experience: December 28, 2025
Ohio
1 review
0 helpful votes
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Winter upgades for Summer riding.
January 18, 2026
Updated review

My 2006 Ultra Classic with 74,000 miles would die at red lights when it got hot. Being Winter I decided to replace all of the sensors. I replaced the Throttle Position Sensor, Temp Sensor and the Crank Position Sensor. The parts are high quality and bolted right up without any issues. I took it out twice have a warm spell this week and the bike runs great. I spent around $150 for the three parts and I don't have to worry about being stuck on the side of the road for years to come. Thank you JP Cycles.

Date of experience: January 8, 2026

I love the ease of purchasing from you
January 9, 2026
Previous review

I love the ease of purchasing from you.

Date of experience: December 30, 2025
Kansas
1 review
0 helpful votes
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Happy customer
January 18, 2026
Updated review

J and P cycles, it is a very good company to work with very easy navigation through their website quick delivery. Very workable with returns.

Date of experience: January 8, 2026

Quick and easy
January 7, 2026
Previous review

Quick and easy.

Date of experience: December 28, 2025
Illinois
1 review
0 helpful votes
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Excellent and fast service from J&P…. BUT….
PLEASE, please, please, please, please, PLEASE…. Stop shipping FedEx!
FedEx is the absolute worst! What should have taken 3-4 days, this delivery took over a week and a half!
This is a FedEx issue, BUT it reflects upon the company!
It will make me hesitant on my next order and will seek another vendor if I know they ship Zips instead.
J&P is awesome….
But FedEx sucks…. Simply put and they are getting worse!

Date of experience: January 8, 2026
Illinois
1 review
0 helpful votes
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Great Bung Plugs
January 18, 2026

These bung plugs were exactly what I needed to plug my bung holes. I needed to plug larger bung holes so went with the 18mm bung plugs and the plugged the bung holes perfectly. JP cycles is awesome to purchase from.

Date of experience: January 7, 2026
Indiana
1 review
0 helpful votes
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Good people to work with.
January 18, 2026
Updated review

The first part I got was wrong and I think it was me. But they made it right, let me ship it back and sent me the part I need, and they did it in pretty short order. I thank them very much.

Date of experience: January 7, 2026

Found what I needed and I'm in the middle of ordering...
January 6, 2026
Previous review

Found what I needed and I'm in the middle of ordering it right now. I like doing reviews after I finished my order. If you'd give me a minute. But up to this point, it's been pretty great.

Date of experience: December 27, 2025