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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,498
This company responds to reviews on average within 5 days

Instant Feedback

72,914 reviews

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Pennsylvania
1 review
0 helpful votes
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Allen Ness Air Intake/cleaner
January 24, 2026

Found product I wanted, took about a week to arrive. Packaged well, installation straight forward. Looks great and improves performance.

Date of experience: January 13, 2026
Florida
1 review
0 helpful votes
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Great quality and service, wrong fit
January 23, 2026

I wrote specifically my Bike, make and model, still got the wrong one. But I needed so I adapted, is working now. Seems to be a good quality product, but it was the wrong fit..

Date of experience: January 13, 2026
Kimberly E. J&P Cycles Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Maryland
1 review
0 helpful votes
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Very quick delivery
January 23, 2026

I contacted two other places that showed the helmet in stock and they both canceled the order. J&p had the helmet and delivered it very quickly thank you.

Date of experience: January 13, 2026
Texas
1 review
0 helpful votes
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Poor packaging
January 23, 2026

The product was received in the manufacture's original box, with no tape to keep it closed. It's a wonder all of the items were in the box when we received it.

Date of experience: January 12, 2026
New Jersey
1 review
0 helpful votes
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Good service, wrong part
January 23, 2026
Updated review

Service was great and shipping was fast, but one part was not a fit for my model year, though ordered to be. Other parts on order were good

Date of experience: January 13, 2026

All the parts I need...
January 12, 2026
Previous review

All the parts I need...

Date of experience: January 2, 2026
South Carolina
1 review
0 helpful votes
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Fast accurate with great service
January 23, 2026

I needed a rear tire they had plenty to choose from for my bike. Browsed their site until I found the one i wanted. No problems.

Date of experience: January 3, 2026
Texas
1 review
0 helpful votes
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Count on J and P
January 23, 2026

Rarely need parts for my old Harley but had to replace battery. J and P made it easy to get exactly what I wanted, delivered exactly what I ordered.

Date of experience: January 6, 2026
Missouri
2 reviews
0 helpful votes
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Pleasant experience.
January 22, 2026
Updated review

Everything was easy to navigate. The website is very well thought out. Very good selection. Good pricing. Fast enough shipping.

Date of experience: January 12, 2026

Awesome site
January 11, 2026
Previous review

Awesome site.

Date of experience: December 31, 2025
Texas
1 review
0 helpful votes
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Review
January 22, 2026
Updated review

I got what i ordered ---------------------------------------------------------------------------------------------------------------------

Date of experience: January 12, 2026

I'm good with it
January 10, 2026
Previous review

I'm good with it

Date of experience: December 31, 2025
Ohio
1 review
0 helpful votes
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I'll keep it anyway…
January 22, 2026

My fault. I needed rear shock bushings for some Burley shock. Ordered stock ones in error. Im sure they will get used sometime. Next order was the right ones that are a perfect match.

Date of experience: January 11, 2026
Texas
1 review
0 helpful votes
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Great Products
January 21, 2026

They have a great selection and better prices than many competitors. Would highly recommend J&P cycles to any motorcycle enthusiasts

Date of experience: January 11, 2026
New Jersey
1 review
0 helpful votes
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Great Barnett Clutch Cable Installed
January 21, 2026
Updated review

I had ordered the wrong length for my new Barnett Clutch Cable, and J&P was so gracious with the return process and received the correct length cable within days. Cable is installed on my Indian Chief Dark Horse and always satisfied with J&P!

Date of experience: January 11, 2026

Very easy and extremely happy with my experience
January 8, 2026
Previous review

Very easy and extremely happy with my experience.

Date of experience: December 29, 2025
Minnesota
1 review
0 helpful votes
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Kst mayhem 10" bars
January 21, 2026

The bars look great. The problem is the slag on the inside chewing up the wires trying to fish then past the angle. Definitely could have been debured a lot better

Date of experience: January 11, 2026
Tennessee
1 review
0 helpful votes
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Gear
January 21, 2026

Went in looking for a new visor for my LS2. Sadly there were none in inventory but employee behind the counter was very helpful in locating where I might be able to get them as well as ordering the inserts for me.

Date of experience: January 11, 2026
GB
1 review
0 helpful votes
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Great Product
January 21, 2026

I didn't know the exact name of the eliminator harness, and a quick search about rear fender light eliminator came up with this item, exactly what I needed

Date of experience: January 10, 2026
Mexico
1 review
0 helpful votes
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Quickest service ever.
January 20, 2026

I ordered my tires during the holidays and even Amazon was backed up. I was thinking the tires would get here late. They came a day early. They told me 5 days and i received them in 4. That's awesome.

Date of experience: December 29, 2025
Tennessee
2 reviews
0 helpful votes
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Super Q baffels
January 20, 2026

The baffels arrived pretty quick. Looked as expected. I then just finished installing and I like the quieter sound. Good product. Thanks

Date of experience: January 10, 2026
Michigan
1 review
0 helpful votes
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Grips
January 20, 2026

I received the grips very quickly. They didn't come with the throttle insert which was sent to me free of charge but arrived damaged. I ordered a replacement but it has not been shipped yet.

Date of experience: January 10, 2026
Canada
1 review
0 helpful votes
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Good products and fast shipping.
January 20, 2026

Very nice products to restore the missing and mangled parts on my '79 H-D FLH barn find. Happy to have a source for these old bikes! I would have preferred one shipment, rather than 2 a day apart though. Us Canadians have to pay the Customs charges for 2 separate parcels. No Beuno! Otherwise, quite happy!

Date of experience: January 9, 2026
Kentucky
1 review
0 helpful votes
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Fast shipping. Parts were exactly as described. In fact I've never had any issues at all with J&P. They've always been a pleasure to deal with.

Date of experience: January 10, 2026