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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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There's a wide selection of parts that I like that fit my bike
Came as described directions were a bit confusing with the brackets the left was for the right and right for the left for setting up other than that very sturdy metal.
Part fit, received quick. Waiting for next parade to see if it does what it should
Good it was easy to order, item was explained on the site, it showed up on time, very satisfied with service and items ordered.
The original order was incomplete and they immediately sent the return label and prepared the next shipment.
Did a chat online and asked about a price match and within 5 min had it. My experience was awesome.
Mike F did a price match and was very simple and fast
I needed a new seat for my 2015 Harley Davidson Street Bob and after multiple research, I decided to purchase a Saddlemen Seat. I bought it from J&P Cycle- quick shipping, great customer service!
Great tires at a fair price! Prompt delivery and they kept me informed from day of purchase to delivery.
Easy Ordering - Quick Delivery - Great Price Points. Having a Harley makes it nice to deal with J&P versus a dealer
J&P is always my go to for parts and accessories! Fast shipping - best prices - great customer service team!
Everything I need to service my bike. Easy to order right to my door
Prompt delivery and product was exactly as described in catalog.
I've been using J & P Cycles for over 20 years and will continue using them because of their selection of parts, easy website to use, and super quick shipping.
I have a J & P retail store nearby in Scottsdale, AZ, so I frequent the store often. I also attend their Bike Nights and am a vendor at their Swap Meets.
Great group of people at the Scottsdale store.
Keep it up fellas.
Ordered 2 tires, got the 1st one 4 days later, got the second one 10 days from ordering. I would not have ordered is i knew it would take that long. Customer was waiting for the bike too long just for 2 tires. Wont order again from you. Lessen learned. This is why you lose sales to Amazon
Thank you for an easy and fast websight experience
I called in, Chris was very patient with me since I didn't have SKU # or Item number ready. He was able to find it and gave me the total price. They were almost going to close, I made it in just in time and Chris had for me ready! Great phone customer service and great in person service as well! Definitely coming back to this location to shop for all my motorcycle needs! Thank you Torrance Location!
Searching my Make and Model is a lot faster for me to get to the point, buy what I need fast and easy. Later IF i have time ill come back to SEE what i WANT... Want/Need. Economy is bad so i can go too crazy. Thank you j&P Cycles
Fast shipment. Competitive prices. Tracking and email communication was spot on
I've been shopping with J&P for many years and have never had an issue with service. Shipping has always been fast and reliable and with returns never had a problem with the return. Great people great service great business.
No issue with order or delivery. I am a repeat customer, and will continue
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your thoughtful review, David. We're glad to hear the product met your expectations and it was delivered prompt-and we always aim to provide value without sacrificing quality. Your trust means a lot, and we’re here whenever you need us.