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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I've been shopping with J&P for many years and have never had an issue with service. Shipping has always been fast and reliable and with returns never had a problem with the return. Great people great service great business.
No issue with order or delivery. I am a repeat customer, and will continue
Paid extra for 2 day shipping. Didn't work out so good. Fed Ex was a day late on 2 day shipping. They stopped at the house the guy looked thru his truck for a while said It was maybe on another truck oh well so I got it the next day.
I don't need the money, I needed the part! Sheeeesh...
Great shopping experience as usual. Also very competitive prices. The all balls brand are good quality at a good price.
As always simple and quick and have everything i need all in one.
Easy ordering, quick delivery, nice product, pleasant experience
I need a skull ignition for a 2011 harley davidson it the small plug
Easily found what I wanted and at a good price. Easy shopping and ordering. Drag Specialties seat looks great on my FXLRST.
Professional and fast service. Quality packaging of the products
Ordered 5 items, came in three different packages. I would have preferred that they had shipped in one package.
Thank you for your order and your feedback. We understand the preference for receiving everything in one package.
In this case, your items were shipped from multiple warehouses to get them to you as quickly as possible. We do our best to consolidate shipments when possible, but sometimes split shipping is necessary based on item location and availability.
We appreciate your understanding and hope everything arrived in good shape. Let us know if there's anything else we can help with!
Ordered parts and had them 3 days later. All I could ask for. 5
It said that it would work on my indian challenger but it didn't. It was mirror extenders and it wasn't the right size to screw in to the existing holes.
We’re sorry to hear the mirror extenders didn’t fit your Indian Challenger as expected. We strive to provide accurate fitment information, but sometimes variations in models or aftermarket parts can affect compatibility.
If you haven’t already, please reach out to our customer service team—we’d be happy to help find the right fit or assist with a return or exchange.
Thank you for your feedback, and we appreciate the opportunity to make this right.
I have shopped here several times, and the service has always been excellent.
I have bought from J&P before. The service is excellent.
Purchased a Le Pera standard reach seat for my 23 Street Glide ST. The chestnut stitching go perfect with the ST bronze accents on the bike.
Had to adjust clutch cable different to factory spec with the barnett extra plate clutch for the sportys but it rides great and the clutch feels better than the original even though it was in good shape, wanted to get rid of the grenade ring.
Found the part on J&P web site. Ordered it. Received it. Installed it fit great. All is well.
It's all good I've been buying from you for years, but you need some kind of directions going with some of the stuff because I don't have a clue and I've been working on these things. My whole life clips for the front brake pads are a 2010 electric light glass.
Bought this for my ol mans 93 flhtc... works well, decent price, quality company.product, shipped quick, packaged well.
Always great as usual keep up the good work thanks see you soon
Everything was good arrived on time, I've been shopping with them for a few years and always have a good experience
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Austin, thanks for reaching out and letting us know about the mix-up with your skull ignition. We appreciate your feedback and want to make this right—for now, please contact our team so we can get you the correct part quickly.