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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,536
This company responds to reviews on average within 5 days

Instant Feedback

73,048 reviews

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Colorado
1 review
0 helpful votes
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Dependable
June 17, 2025

I've been shopping with J&P for many years and have never had an issue with service. Shipping has always been fast and reliable and with returns never had a problem with the return. Great people great service great business.

Date of experience: June 7, 2025
Rhode Island
1 review
0 helpful votes
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Just as expected
June 17, 2025
Updated review

No issue with order or delivery. I am a repeat customer, and will continue

Date of experience: June 7, 2025

Easy to navigate producrs
May 31, 2025
Previous review

Easy to navigate producrs

Date of experience: May 21, 2025
Washington
1 review
0 helpful votes
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Kick starter gears
June 17, 2025

Paid extra for 2 day shipping. Didn't work out so good. Fed Ex was a day late on 2 day shipping. They stopped at the house the guy looked thru his truck for a while said It was maybe on another truck oh well so I got it the next day.
I don't need the money, I needed the part! Sheeeesh...

Date of experience: June 7, 2025
Oklahoma
1 review
0 helpful votes
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J&P and all balls parts
June 17, 2025
Updated review

Great shopping experience as usual. Also very competitive prices. The all balls brand are good quality at a good price.

Date of experience: June 7, 2025

As always simple and quick and have everything i need...
June 6, 2025
Previous review

As always simple and quick and have everything i need all in one.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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Nice helmet
June 17, 2025

Easy ordering, quick delivery, nice product, pleasant experience

Date of experience: June 7, 2025
Alabama
1 review
0 helpful votes
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Y'all sent the wrong part
June 17, 2025

I need a skull ignition for a 2011 harley davidson it the small plug

Date of experience: June 7, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Hi Austin, thanks for reaching out and letting us know about the mix-up with your skull ignition. We appreciate your feedback and want to make this right—for now, please contact our team so we can get you the correct part quickly.

Florida
1 review
0 helpful votes
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Great product.
June 17, 2025

Really bright compared to stock. Perfect fit. Signals next.

Date of experience: June 7, 2025
Texas
2 reviews
0 helpful votes
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Easily found what I wanted and at a good price. Easy shopping and ordering. Drag Specialties seat looks great on my FXLRST.

Date of experience: June 7, 2025
Washington
1 review
0 helpful votes
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Motorcycle Products
June 17, 2025

Professional and fast service. Quality packaging of the products

Date of experience: June 7, 2025
Indiana
1 review
0 helpful votes
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Helmet face shield
June 17, 2025

Quick service easy shopping correct order selection tracking

Date of experience: June 7, 2025
North Carolina
1 review
0 helpful votes
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My order
June 17, 2025
Updated review

Ordered 5 items, came in three different packages. I would have preferred that they had shipped in one package.

Date of experience: June 7, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you for your order and your feedback. We understand the preference for receiving everything in one package.

In this case, your items were shipped from multiple warehouses to get them to you as quickly as possible. We do our best to consolidate shipments when possible, but sometimes split shipping is necessary based on item location and availability.

We appreciate your understanding and hope everything arrived in good shape. Let us know if there's anything else we can help with!


Parts ordered.
February 12, 2025
Previous review

Ordered parts and had them 3 days later. All I could ask for. 5

Date of experience: January 24, 2025
New Jersey
1 review
0 helpful votes
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Can't use it
June 17, 2025

It said that it would work on my indian challenger but it didn't. It was mirror extenders and it wasn't the right size to screw in to the existing holes.

Date of experience: June 7, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

We’re sorry to hear the mirror extenders didn’t fit your Indian Challenger as expected. We strive to provide accurate fitment information, but sometimes variations in models or aftermarket parts can affect compatibility.

If you haven’t already, please reach out to our customer service team—we’d be happy to help find the right fit or assist with a return or exchange.

Thank you for your feedback, and we appreciate the opportunity to make this right.

Canada
1 review
0 helpful votes
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Happy Customer
June 17, 2025
Updated review

I have shopped here several times, and the service has always been excellent.

Date of experience: June 6, 2025

I have bought from J&P before
June 3, 2025
Previous review

I have bought from J&P before. The service is excellent.

Date of experience: May 23, 2025
Georgia
1 review
0 helpful votes
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Le Pera Seat
June 17, 2025

Purchased a Le Pera standard reach seat for my 23 Street Glide ST. The chestnut stitching go perfect with the ST bronze accents on the bike.

Date of experience: June 6, 2025
Arkansas
1 review
0 helpful votes
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Barnett clutches, good buy
June 17, 2025

Had to adjust clutch cable different to factory spec with the barnett extra plate clutch for the sportys but it rides great and the clutch feels better than the original even though it was in good shape, wanted to get rid of the grenade ring.

Date of experience: June 6, 2025
Oregon
1 review
0 helpful votes
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Buying parts for a 19 year old bike.
June 17, 2025
Updated review

Found the part on J&P web site. Ordered it. Received it. Installed it fit great. All is well.

Date of experience: June 5, 2025

So far so good
June 5, 2025
Previous review

So far so good.

Date of experience: May 26, 2025
Montana
1 review
0 helpful votes
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It's all good I've been buying from you for years, but you need some kind of directions going with some of the stuff because I don't have a clue and I've been working on these things. My whole life clips for the front brake pads are a 2010 electric light glass.

Date of experience: June 6, 2025
Maryland
1 review
0 helpful votes
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Voltage regulator
June 17, 2025
Updated review

Bought this for my ol mans 93 flhtc... works well, decent price, quality company.product, shipped quick, packaged well.

Date of experience: May 27, 2025

Had what we needed n i ordered it
June 5, 2025
Previous review

Had what we needed n i ordered it

Date of experience: May 26, 2025
California
4 reviews
0 helpful votes
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Satisfied
June 17, 2025
Updated review

Always great as usual keep up the good work thanks see you soon

Date of experience: June 6, 2025

As advertised
August 8, 2024
Previous review

Everything was good arrived on time, I've been shopping with them for a few years and always have a good experience

Date of experience: July 29, 2024
Virginia
1 review
0 helpful votes
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Great
June 17, 2025

Quick and easy everytime. Any issue ive ever had was resolved with a quick phone call.

Date of experience: June 6, 2025