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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I needed a new seat for my 2015 Harley Davidson Street Bob and after multiple research, I decided to purchase a Saddlemen Seat. I bought it from J&P Cycle- quick shipping, great customer service!
Great tires at a fair price! Prompt delivery and they kept me informed from day of purchase to delivery.
Easy Ordering - Quick Delivery - Great Price Points. Having a Harley makes it nice to deal with J&P versus a dealer
J&P is always my go to for parts and accessories! Fast shipping - best prices - great customer service team!
Everything I need to service my bike. Easy to order right to my door
Prompt delivery and product was exactly as described in catalog.
I've been using J & P Cycles for over 20 years and will continue using them because of their selection of parts, easy website to use, and super quick shipping.
I have a J & P retail store nearby in Scottsdale, AZ, so I frequent the store often. I also attend their Bike Nights and am a vendor at their Swap Meets.
Great group of people at the Scottsdale store.
Keep it up fellas.
Ordered 2 tires, got the 1st one 4 days later, got the second one 10 days from ordering. I would not have ordered is i knew it would take that long. Customer was waiting for the bike too long just for 2 tires. Wont order again from you. Lessen learned. This is why you lose sales to Amazon
Thank you for an easy and fast websight experience
I called in, Chris was very patient with me since I didn't have SKU # or Item number ready. He was able to find it and gave me the total price. They were almost going to close, I made it in just in time and Chris had for me ready! Great phone customer service and great in person service as well! Definitely coming back to this location to shop for all my motorcycle needs! Thank you Torrance Location!
Searching my Make and Model is a lot faster for me to get to the point, buy what I need fast and easy. Later IF i have time ill come back to SEE what i WANT... Want/Need. Economy is bad so i can go too crazy. Thank you j&P Cycles
Fast shipment. Competitive prices. Tracking and email communication was spot on
I've been shopping with J&P for many years and have never had an issue with service. Shipping has always been fast and reliable and with returns never had a problem with the return. Great people great service great business.
No issue with order or delivery. I am a repeat customer, and will continue
Paid extra for 2 day shipping. Didn't work out so good. Fed Ex was a day late on 2 day shipping. They stopped at the house the guy looked thru his truck for a while said It was maybe on another truck oh well so I got it the next day.
I don't need the money, I needed the part! Sheeeesh...
Great shopping experience as usual. Also very competitive prices. The all balls brand are good quality at a good price.
As always simple and quick and have everything i need all in one.
Easy ordering, quick delivery, nice product, pleasant experience
I need a skull ignition for a 2011 harley davidson it the small plug
Hi Austin, thanks for reaching out and letting us know about the mix-up with your skull ignition. We appreciate your feedback and want to make this right—for now, please contact our team so we can get you the correct part quickly.
Easily found what I wanted and at a good price. Easy shopping and ordering. Drag Specialties seat looks great on my FXLRST.
Professional and fast service. Quality packaging of the products
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your thoughtful review, David. We're glad to hear the product met your expectations and it was delivered prompt-and we always aim to provide value without sacrificing quality. Your trust means a lot, and we’re here whenever you need us.