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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Website is super helpful with vehicle specific information and corresponding parts.
Delivery was fast! Had a little difficulty with putting on the right side should include new clamps existing clamps were hard to put on.
Sry to be cynical but I don't have hope for customer service organizations anymore.
J&P surprised me!
They had my part, ordering was easy, it shipped in a timely manner, arrived when.told and it was the right.parts. So few companies are able todo this.
Great experience. A+
They're making add more characters so...
Very disappointed about your offer of 10% off for first time customers. I wanted to order 2 tires, 2 tubes & 2 rim strips along with other items. Turned out your 10% offer did not apply to anything I wanted to order. I ended up ordering several other parts and tires from other vendors even though some of the prices were slightly higher because I got a bad taste of bait and switch. I would have felt much better if you didn, t even make that offer.
Gloves are kinda snug for medium but I did switch brands so it could be that thanks tho you guys are awsome will return for more send coupons and merch if available I will rep all day
This was my first order using the website. Overall it was a good experience. My only complaint is there were very few products to choose from especially in my size. The quality seems to have gone down too. I doubt the fingerless gloves I purchased will last as long as the pair I have worn for the last 15 years. Also it's a good thing I ordered 5x. According to the size chart I'm supposed to be a 2x. I ordered 5x and it was a good thing I did as I can barely get my hand in the gloves. If I had ordered 2x I'm sure I would have had to return them.
Would be 5 stars if I didn't have a problem checking out with PayPal. Took 5 tries and had to restart my phone as it was totally fubared.
Everything worked ot fine and the talon is running better than ever and man can you hear it
Now I hope it holds up better than what Harley-Davidson provides for their M8 motors. What they provide is a hard rubber or soft plastic cover that constantly pops off and gets deformed when something gets Lodge in it: (dog running into you and causing the bike to pop up 3 feet) unfortunately the dog didn't survive.
Product was exactly what I ordered. I was told 2 day delivery. I had a ride planned for Saturday, expecting my tire to show up on Friday. My tire did not arrive until Monday, therefore ruining one of my few weekends off
Reasonable price, arrived very quickly. Website walked me thru the tire size I needed.
Great pricing, just wish order was processed faster. Shipping was faster than expected, which is not the norm for shipping to alaska
Thanks for highlighting the value in our pricing, Cambell. We appreciate your patience regarding order processing and are actively working to speed things up so your experience is even smoother going forward. Your feedback helps us improve, and we’re glad the shipping exceeded expectations.
Good product, fit perfect. Although, it should have included an o-ring kit. Had to use old ones.
Parts are made from soft brass was installing the ideal jet with a very tiny screwdriver so not to cause any stress to the part and the part snapped off before seating, gasket for bowl was oversized and would not fit had to reuse the original bowl gasket, other than that everything else was of ok quality,
Great service and reliable timing. Customer service is great and great price comparison.
Awesome experience no problem with any of the products or with jp cycles
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!