Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,954
quality
24,341
This company responds to reviews on average within 3 days

Instant Feedback

75,488 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Randy C.
Unfollow Randy C.
Share Review
Report Review

Quick and Reliable
May 2, 2026

I needed a new +6 clutch cable for my Harley Ultra Limited. You guys had it in stock and shipped it quick. Looks great on the bike.

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Coach C.
Unfollow Coach C.
Share Review
Report Review

New Windshield
May 2, 2026

Had to replace the OEM windshield on my Road King and the Memphis Shades replacement was perfect. The grommets to prevent cracking are a good touch. Installation was easy. From ordering to delivery was less than a week.

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review

Honda VTX1800
May 2, 2026
Updated review

Super happy with communication, quality of product and price. Thank everyone at J&P Cycle for the service. Looking forward to be doing more business in the near future.

Date of experience: April 22, 2026

Ordering was very easy
April 21, 2026
Previous review

Ordering was very easy

Date of experience: April 11, 2026
1 review
0 helpful votes
Follow Douglas F.
Unfollow Douglas F.
Share Review
Report Review

Carburetor parts
May 2, 2026

Delivery was relatively quick, all parts fit as advertised, and were in good shape when delivered. All considered very positive experience.

Date of experience: April 22, 2026
Texas
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Absolutely a great experience purchasing tires from JPC! This is not my first time and it won't be the last. Very fast shpg and I couldn't ask for better customer support! Thank you very much!

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Jesse F.
Unfollow Jesse F.
Share Review
Report Review

Great parts
May 2, 2026
Updated review

Fast shipping huge selection to choose from great reviews and installation videos

Date of experience: April 22, 2026

Love this tire
October 26, 2025
Previous review

I was a die hard Dunlap man but had to get this in a pinch, I took a trip to Mexico 700+ miles never felt a pot whole. Great tire.

Date of experience: October 11, 2025
Colorado
1 review
0 helpful votes
Follow Gordan N.
Unfollow Gordan N.
Share Review
Report Review

Saddlemen Seat
May 2, 2026

The seat arrived in good condition however we discovered it would not fit my bike and had to return it. J&P Customer service were great, will definitely use J&P again.

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Jody L.
Unfollow Jody L.
Share Review
Report Review

Great company
May 2, 2026

Great prices, fast shipping, great customer service.

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Kenneth M.
Unfollow Kenneth M.
Share Review
Report Review

Different styles
May 2, 2026

The lens fit tight which is excellent, the chrome ring does not go to the housing. The re is now a red ring that is visible. Also the lens is curved, not flat like original lenses. I had to order the original, wanting to keep it looking correct.

Date of experience: April 22, 2026
Kimberly E. — J&P Cycles Rep
7 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Minnesota
1 review
0 helpful votes
Follow Sidney L.
Unfollow Sidney L.
Share Review
Report Review

Crash Bars
May 2, 2026

Bought crash bars and they were a perfect fit for my buke. It was really hard to find anyyhibg that would fit my 2026 Honda rebel 500, since they are hard to find for thr newer modle.

Date of experience: April 22, 2026
Germany
1 review
0 helpful votes
Follow Bugs X.
Unfollow Bugs X.
Share Review
Report Review

Grip replacement
May 2, 2026
Updated review

Order was delayed being shipped for almost a week and would have sat there if I wouldn't have called. The personal I spoke with said it was scheduled to depart the next day but I just find it coincidental that it got here within 3 days of my calling.

Date of experience: April 22, 2026
Kimberly E. — J&P Cycles Rep
9 hours ago

Bugs
We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your item had a lead time of 1-2 business days due to a ordering process with our vendor, who does not ship directly to customers. Based on our records, it appears that your order has arrived within the expected time frame. We appreciate your patience and understanding.


Easy to use when shopping for my bike and was able...
April 18, 2026
Previous review

Easy to use when shopping for my bike and was able to use discount codes and promos without issue. Thank you!

Date of experience: April 7, 2026
1 review
0 helpful votes
Follow Johnny M.
Unfollow Johnny M.
Share Review
Report Review

Quick delivery
May 2, 2026
Updated review

The entire selection, pricing, ordering and shipment tracking was all done on my cell phone.

Date of experience: April 22, 2026

Smooth and fast
April 17, 2026
Previous review

Smooth and fast

Date of experience: April 7, 2026
Texas
1 review
0 helpful votes
Follow Roy E.
Unfollow Roy E.
Share Review
Report Review

Great Experience
May 2, 2026

Ordering process was easy and everything was delivered in a week. Used their installation video to install the exhaust head pipe and it was very helpful. Amp and speakers were true pug and play.

Date of experience: April 22, 2026
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

As easy as 123
May 2, 2026

The site is very easy to navigate and find what ur looking for. Gives u the best prices and checkout was just as easy. Would recommend this site to all of my friends. I will definitely be shopping here again

Date of experience: April 21, 2026
New York
1 review
0 helpful votes
Follow brian s.
Unfollow brian s.
Share Review
Report Review

Great place to deal with
May 2, 2026
Updated review

Very easy to navigate site. Everything arrived quickly and of great quality

Date of experience: April 21, 2026

Excellent and easy to deal with
May 2, 2026
Previous review

Excellent and easy to deal with.

Date of experience: April 21, 2026
North Carolina
1 review
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Share Review
Report Review

Clear communication
May 1, 2026

Overall, great experience. Fast shipping and clean communication about each step of the shipping process. Haven't gotten the parts put on yet, but they look fine.

Date of experience: April 21, 2026
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

...
May 1, 2026

...

Date of experience: April 21, 2026
Louisiana
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

Great service
May 1, 2026

Definitely the best store for quality bike parts. Easiest ordering, fast shipping, and everything I've ever ordered was in stock.

Date of experience: April 21, 2026
4 reviews
0 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review

Bad product!
May 1, 2026
Updated review

Spend $200 on an Arlen Ness oil guage. Get it and 1st its missing a part. Sourced it for a dollar at a local hardware store. 2nd the 3 way adaptor threads are no good, tried to install it before I realized it. $13 for a new one from Amazon. Should have returned it and just went without it.

Date of experience: April 13, 2026

Great place to buy parts
March 28, 2026
Previous review

Once again JP Cycles saved me a trip to the dealer who would have had to order the part anyway.

Date of experience: March 18, 2026
Texas
1 review
0 helpful votes
Follow Sam R.
Unfollow Sam R.
Share Review
Report Review

Perfect pants!
May 1, 2026

First this is a glowing review

I have been looking for this specific pant for a long time and everyone has been out of stock. I found this on your website and it said you had one available. I was very skeptical thinking that you had the wrong paint. I received the pants and they were exactly what I ordered packaged nicely. Although shipping took a little longer than expected, I got exactly what I wanted. Thank you!

Date of experience: April 21, 2026