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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,514 reviews

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New Jersey
1 review
0 helpful votes
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Quick, easy
June 16, 2025

Item shipped quickly, install was painless. All good news over here

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Jp cycles rocks
June 16, 2025

Ordered a Saddleman bag, came in on time thank you. Its the usual type bag that has been on markets for years. Per usual minor adjustments requiring additional items were needed.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Easy going soul riding
June 16, 2025
Updated review

70s love child real man it was easy to find what I was looking for said it would be at my house in 3 weeks witch was a lie was ther like 4 days later witch was awesome

Date of experience: June 6, 2025

Best service
April 1, 2025
Previous review

Had everything I was looking for ordered a few things mistaking them for something else. Return was Easy shipped it the day they received it. They gave me back my refund same day some of the best online experience I've had.

Date of experience: March 21, 2025
Massachusetts
1 review
0 helpful votes
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If you need it they probably have it.
June 16, 2025
Updated review

I have almost always quality found parts for my various years and models of Harley-Davidson motorcycles at reasonable prices.

Date of experience: June 6, 2025

Found everything I needed at a price I can afford
June 4, 2025
Previous review

Found everything I needed at a price I can afford.

Date of experience: May 25, 2025
New York
1 review
0 helpful votes
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Satisfied
June 16, 2025

Very satisfied fast shipping good product will buy from again

Date of experience: June 6, 2025
Sri Lanka
1 review
0 helpful votes
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J&P always comes through.
June 16, 2025
Updated review

Quick shipping, great products and excellent service for questions.

Date of experience: June 6, 2025

TC bros makes quality parts at an affordable price
June 9, 2025
Previous review

TC bros makes quality parts at an affordable price. I love using J&P, always trustworthy and fast shipping. And the stickers are always a plus!

Date of experience: May 30, 2025
Ohio
1 review
0 helpful votes
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Excellent
June 16, 2025

Received quickly, no issues. Will continue to be a loyal customer

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Seamless
June 16, 2025

Always a seamless experience. Ordered the part and had it within a few days.

Date of experience: June 6, 2025
North Carolina
1 review
0 helpful votes
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Purchasing experience was good. Shipping was timely, but packaging was inadequate and allowed pieces to move in box. The internal part packaging was damaged with bolts and hardware in the box. The box tape had broken allowing flaps of the box to be open. Thank goodness no parts were lost. More tape and internal cushioning could have been used to prevent the items from shifting and causing the box damage.

Date of experience: June 6, 2025
Wisconsin
1 review
0 helpful votes
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I just needed to do a standard 3-hole fluid change on my 2017 FXDLS and J&P Cycles offers the best prices on the products I prefer to use. Additionally, due to multiple parts upgrades, I required an item I was having trouble sourcing and a bit confused on how to proceed. Upon calling customer service and speaking with a gentleman named Scotty, he was able to research my somewhat unusual and specific issue as well as explain to me very clearly and proficiently the best way for me proceed. My experience could not have been better; from price to customer service to fast shipping & receiving... my experience was perfect!

Date of experience: June 6, 2025

With a little help and guidance from Scotty at customer...
May 31, 2025
Previous review

With a little help and guidance from Scotty at customer service I found exactly what I needed! As always, much appreciated.

Date of experience: May 21, 2025
Texas
1 review
0 helpful votes
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Shipping box damaged - again
June 16, 2025
Updated review

I ordered a battery for my motorcycle and the shipping box was damaged significantly. This is the second time this has happened. I recommend you learn better ways to package batteries.

Date of experience: June 6, 2025

Easy to find what you are looking for
May 30, 2025
Previous review

Easy to find what you are looking for.

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Easy process
June 16, 2025
Updated review

Was able to find what I needed easily and reasonable prices, quality aftermarket parts and accessories

Date of experience: June 6, 2025

Easy to search and quick check out
June 2, 2025
Previous review

Easy to search and quick check out

Date of experience: May 22, 2025
Nevada
1 review
0 helpful votes
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Handlebars for my Ultra Limited
June 16, 2025

I purchased the 14" bars by accident. Didn't notice until it was too late. Sent them an email hoping I could get it fixed, got a reply that it was already shipped (like 1 day later) which is fast. Turns out it was coming from a local warehouse which is probably why. So they send me an RMA right away for free which usually costs $10. I ship the bars back and got a refund with a matter of days. I did order the correct size bars on the site and installed them. 12" barely fits the stock clutch cable, and from what I've read it depends on the bars actual height.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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Was exactly what I ordered
June 16, 2025

Nice product and worked out as expected.had a nice selection for what I needed.

Date of experience: June 6, 2025
Tennessee
1 review
0 helpful votes
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Mcn
June 16, 2025

Always good service and have the parts I need when I require them

Date of experience: June 6, 2025
Pennsylvania
1 review
0 helpful votes
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FedEx took forever
June 16, 2025

FedEx took the scenic route. Kept changing the ETA. Please reconsider your shipping choices.

Date of experience: June 6, 2025
Belgium
1 review
0 helpful votes
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Very fast delivery, In the past also bought from J&P cycles and was very satisfied. Also have a large collection of Chrome parts.

Date of experience: June 6, 2025
Maryland
1 review
0 helpful votes
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Shift
June 16, 2025

Good shifter for the job if i need anything else i know where to come

Date of experience: June 6, 2025
Oregon
1 review
0 helpful votes
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Fast shipping
June 16, 2025

Fast shipping and product was exactly as excepted. J&P is always the best.

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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I was looking for a seat for my motorcycle. Came across J&P and found their two up seats at a more affordable price. Once I ordered, the seat was shipped right out and, delivered within days. Was a great experience and would highly recommend.

Date of experience: June 6, 2025