Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Item shipped quickly, install was painless. All good news over here
Ordered a Saddleman bag, came in on time thank you. Its the usual type bag that has been on markets for years. Per usual minor adjustments requiring additional items were needed.
70s love child real man it was easy to find what I was looking for said it would be at my house in 3 weeks witch was a lie was ther like 4 days later witch was awesome
Had everything I was looking for ordered a few things mistaking them for something else. Return was Easy shipped it the day they received it. They gave me back my refund same day some of the best online experience I've had.
I have almost always quality found parts for my various years and models of Harley-Davidson motorcycles at reasonable prices.
Found everything I needed at a price I can afford.
Quick shipping, great products and excellent service for questions.
TC bros makes quality parts at an affordable price. I love using J&P, always trustworthy and fast shipping. And the stickers are always a plus!
Received quickly, no issues. Will continue to be a loyal customer
Purchasing experience was good. Shipping was timely, but packaging was inadequate and allowed pieces to move in box. The internal part packaging was damaged with bolts and hardware in the box. The box tape had broken allowing flaps of the box to be open. Thank goodness no parts were lost. More tape and internal cushioning could have been used to prevent the items from shifting and causing the box damage.
I just needed to do a standard 3-hole fluid change on my 2017 FXDLS and J&P Cycles offers the best prices on the products I prefer to use. Additionally, due to multiple parts upgrades, I required an item I was having trouble sourcing and a bit confused on how to proceed. Upon calling customer service and speaking with a gentleman named Scotty, he was able to research my somewhat unusual and specific issue as well as explain to me very clearly and proficiently the best way for me proceed. My experience could not have been better; from price to customer service to fast shipping & receiving... my experience was perfect!
With a little help and guidance from Scotty at customer service I found exactly what I needed! As always, much appreciated.
I ordered a battery for my motorcycle and the shipping box was damaged significantly. This is the second time this has happened. I recommend you learn better ways to package batteries.
Easy to find what you are looking for.
Was able to find what I needed easily and reasonable prices, quality aftermarket parts and accessories
I purchased the 14" bars by accident. Didn't notice until it was too late. Sent them an email hoping I could get it fixed, got a reply that it was already shipped (like 1 day later) which is fast. Turns out it was coming from a local warehouse which is probably why. So they send me an RMA right away for free which usually costs $10. I ship the bars back and got a refund with a matter of days. I did order the correct size bars on the site and installed them. 12" barely fits the stock clutch cable, and from what I've read it depends on the bars actual height.
Nice product and worked out as expected.had a nice selection for what I needed.
FedEx took the scenic route. Kept changing the ETA. Please reconsider your shipping choices.
Very fast delivery, In the past also bought from J&P cycles and was very satisfied. Also have a large collection of Chrome parts.
Fast shipping and product was exactly as excepted. J&P is always the best.
I was looking for a seat for my motorcycle. Came across J&P and found their two up seats at a more affordable price. Once I ordered, the seat was shipped right out and, delivered within days. Was a great experience and would highly recommend.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

