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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great to deal with, will definitely consider J&P again for cycle stuff!
I have ordered several things fromJ&P The service is always first in class products exceed my expectations. Some things I have bought cost a little bit more than other motorcycle places, but I don't mind paying more sometimes when I'm getting great service. Sometimes a couple extra bucks is worth peace of mind.
Everything was great except for the shipping. I was promised the tire on a certain day. And it arrived a day late. FedEx use to pride themselves on being on time. Not no more they are worse than usps.
Great experience. Fast delivery. Part worked fine so far. Time will tell.
My experience was typical with ordering online. Product received as described.
No other place to buy parts at a fair price and quality merchandise
I've ordered many things from this site and can trust their products. As long as you follow the fitment or your bike, you'll fund what you're looking for.
As always, an easy and smooth transaction. I placed my order and the tires arrived quickly.
I always go to JP Cycles first for anything related to motorcycle.
Great, fast shipping, reasonable price and good quality. Easy to order from website
Everything on J&P's end was great. For whatever reason the delivery person decided to put my package where my dogs could destroy the outer box, luckily I got to it before they made it to the battery acid.
Good experience. The lights came when they Suppose to and were exactly What are ordered
Been shopping here for a long time. Never been disappointed.
It was a pleasant fast experience. Easy to find and fast shipping
Ordered the part, website verified it would fit, and that's what I got.
Fast shipping and knowledgeable customer service people.
Looking for a seat for my 02 Dyna and didn't want to go the ebay route. I wasn't sure about the fit or the comfort. J. P. Is tried and true with plenty of choices and returns aren't a hassle.
Great discount, free shipping, came fast, and the support team was friendly as can be and super helpful.
I called with a question about armor for the jacket I had purchased. I didn't see any pockets inside to put in the armor that I wanted to purchase. So I called J&P and spoke to Jamie, who patiently hung on the phone while I searched for the slots in the lining for the armor. I finally found them thanks to his guidance, because they were truly hard to see. Then, the ordering and shipping went smoothly.
Nice low rumble.
Great selection, reasonable pricing and fast shipping.
I did it because it is very easy. Customer service is pretty good.
STOP putting the "Chat Now" balloon up. I hit it a couple times by mistake while ordering. Almost said "forget it". But the parts are great. Tks again.
Feel free to contact me. 830-928-6911.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

