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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,438 reviews

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California
1 review
0 helpful votes
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Good
June 16, 2025

Paid for a charging system at the team at jp cycles got the order out the door and delivered in a timely manner thank you Karl you rock

Date of experience: June 5, 2025
Georgia
1 review
0 helpful votes
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No problems with ordering
June 16, 2025

Great to deal with, will definitely consider J&P again for cycle stuff!

Date of experience: June 5, 2025
Tennessee
1 review
0 helpful votes
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Great customer service
June 16, 2025

I have ordered several things fromJ&P The service is always first in class products exceed my expectations. Some things I have bought cost a little bit more than other motorcycle places, but I don't mind paying more sometimes when I'm getting great service. Sometimes a couple extra bucks is worth peace of mind.

Date of experience: June 5, 2025
Georgia
2 reviews
0 helpful votes
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Arrived late
June 16, 2025

Everything was great except for the shipping. I was promised the tire on a certain day. And it arrived a day late. FedEx use to pride themselves on being on time. Not no more they are worse than usps.

Date of experience: June 5, 2025
New Mexico
1 review
0 helpful votes
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Part works. So far so good.
June 16, 2025

Great experience. Fast delivery. Part worked fine so far. Time will tell.

Date of experience: June 5, 2025
South Carolina
1 review
0 helpful votes
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Got what I needed
June 16, 2025

My experience was typical with ordering online. Product received as described.

Date of experience: June 5, 2025
Ohio
1 review
0 helpful votes
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Perfect
June 16, 2025
Updated review

Product is what I expected and perfect fit, good job once again

Date of experience: June 5, 2025

No other place to buy parts at a fair price and quality...
June 4, 2025
Previous review

No other place to buy parts at a fair price and quality merchandise

Date of experience: May 25, 2025
Texas
1 review
0 helpful votes
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I've ordered many things from this site and can trust their products. As long as you follow the fitment or your bike, you'll fund what you're looking for.

Date of experience: June 5, 2025
District of Columbia
1 review
0 helpful votes
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Got my tires
June 15, 2025
Updated review

As always, an easy and smooth transaction. I placed my order and the tires arrived quickly.

Date of experience: June 5, 2025

My go to for everything mototrcycle
December 15, 2024
Previous review

I always go to JP Cycles first for anything related to motorcycle.

Date of experience: December 5, 2024
Iowa
1 review
0 helpful votes
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Harley oil temp guage
June 15, 2025
Updated review

Great, fast shipping, reasonable price and good quality. Easy to order from website

Date of experience: June 5, 2025

Easy good price
June 1, 2025
Previous review

Easy good price

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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My new Battery
June 15, 2025

Everything on J&P's end was great. For whatever reason the delivery person decided to put my package where my dogs could destroy the outer box, luckily I got to it before they made it to the battery acid.

Date of experience: May 28, 2025
Maryland
1 review
0 helpful votes
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Milwaukee.Turned signals
June 15, 2025
Updated review

Good experience. The lights came when they Suppose to and were exactly What are ordered

Date of experience: June 5, 2025

Been shopping here for a long time
June 4, 2025
Previous review

Been shopping here for a long time. Never been disappointed.

Date of experience: May 25, 2025
New York
1 review
0 helpful votes
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Awesome
June 15, 2025

It was a pleasant fast experience. Easy to find and fast shipping

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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What i needed
June 15, 2025

Ordered the part, website verified it would fit, and that's what I got.

Date of experience: June 5, 2025
Kentucky
1 review
0 helpful votes
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Customer service
June 15, 2025

Fast shipping and knowledgeable customer service people.

Date of experience: June 5, 2025
Massachusetts
1 review
0 helpful votes
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No roids ride
June 15, 2025

Looking for a seat for my 02 Dyna and didn't want to go the ebay route. I wasn't sure about the fit or the comfort. J. P. Is tried and true with plenty of choices and returns aren't a hassle.

Date of experience: June 5, 2025
Ohio
1 review
0 helpful votes
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Goodyear drivebelt
June 15, 2025
Updated review

Great discount, free shipping, came fast, and the support team was friendly as can be and super helpful.

Date of experience: June 5, 2025

Fair prices and shipping
June 1, 2025
Previous review

Fair prices and shipping.

Date of experience: May 22, 2025
Illinois
1 review
0 helpful votes
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I called with a question about armor for the jacket I had purchased. I didn't see any pockets inside to put in the armor that I wanted to purchase. So I called J&P and spoke to Jamie, who patiently hung on the phone while I searched for the slots in the lining for the armor. I finally found them thanks to his guidance, because they were truly hard to see. Then, the ordering and shipping went smoothly.

Date of experience: June 5, 2025
Iowa
1 review
0 helpful votes
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Great sounding pipes!
June 15, 2025

Nice low rumble.
Great selection, reasonable pricing and fast shipping.

Date of experience: June 5, 2025
Massachusetts
1 review
0 helpful votes
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Filter
June 15, 2025
Updated review

I did it because it is very easy. Customer service is pretty good.

Date of experience: June 5, 2025

STOP putting the "Chat Now" balloon up
June 4, 2025
Previous review

STOP putting the "Chat Now" balloon up. I hit it a couple times by mistake while ordering. Almost said "forget it". But the parts are great. Tks again.
Feel free to contact me. 830-928-6911.

Date of experience: May 25, 2025