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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Gel seat cover was delivered sooner than expected. Gel seat pad didn't help with numbness and I had to stop every 30 minutes for a 5-10 minute break so I'll exchange the seat pad for 1 with a different type of padding.
Fast service and quality products. Always on time and easy to track shipment.
Quick service. Return customer. A lot of products to select from.
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I bought a new ignition switch and after a few rides it stopped working. I called customer service and the replaced it at no charge.
They had what I was looking for and at a good price.
I was looking for a specific part. I found it at J&P cycles. I ordered it. It arrived. It fit as advertised.
Great in store customer service and support not only are they helpful their patient with all the dumb questions we had and even helped us set up and understand how to use the new communication units for our new helmets that we got there. Overall great people and service
I ordered a gas cap for my 1995 Harley Davidson FXDL Dyna Low Rider. The website said "This item fits your 1995 Harley Davidson FXDL Dyna Low Rider" when the gas cap arrived, I checked to see if it fit and it didn't. I was going to return it but didn't want to deal with the hassle.
The experience was great. I was able to find the item online and I didn't want to order from the Amazon monster. Ordering from J&P helped me keep it a secret. The item arrived in time and I am so thankful.
Easy to find parts. Good quality of products, good price and quickly
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
The windshield I bought for my Kawasaki KLR fit perfect. The ordering experience was awesome. Delivery was awesome. Took two days. I'm very happy I shopped at J&p cycles several times and have always had a great experience. Thank you.
The stuff works great! And smells good too! I keep it in my bike storage in a smaller spray bottle.
Fast. Timely, arrived very fast. Product was what I ordered, I do wish they go back to the other free sticker though
Fast had the part I needed for older motorcycle
Just road 700 miles in the heat so far good experience I don't like the filter but it works
Purchased slip on mufflers and all went as expected. Installed them and they sound great.
My husband wanted a new exhaust for his Trike.
His bike sounds awesome now!
Needed to do a basic fluid swap and wanted to upgrade from HD oils.
This strap is the same length as the Big Dog cycles. Fast and reliable service from J&P cycles.
I ordered pipes and mirrors. I couldn't figure why the pipes weren't coming. A week later I get an email saying they were back ordered. Would have been nice to know at the time of purchase.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Bill, thank you for sharing your experience with us. We’re sorry to hear the gas cap didn’t fit as expected and appreciate your feedback— it helps us improve. If you ever need assistance or decide to give the return process a try, we’re here to help and make it as easy as possible.