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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,089 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Seat Cover
June 12, 2025

Gel seat cover was delivered sooner than expected. Gel seat pad didn't help with numbness and I had to stop every 30 minutes for a 5-10 minute break so I'll exchange the seat pad for 1 with a different type of padding.

Date of experience: June 2, 2025
South Carolina
1 review
0 helpful votes
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Highway pegs
June 12, 2025
Updated review

Fast service and quality products. Always on time and easy to track shipment.

Date of experience: June 2, 2025

Quick service
April 18, 2025
Previous review

Quick service. Return customer. A lot of products to select from.

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Good stuff
June 12, 2025
Updated review

🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙

Date of experience: June 2, 2025

Quick and easy
June 1, 2025
Previous review

Quick and easy

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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They took care of it.
June 12, 2025
Updated review

I bought a new ignition switch and after a few rides it stopped working. I called customer service and the replaced it at no charge.

Date of experience: June 2, 2025

They had what I was looking for and at a good price
May 29, 2025
Previous review

They had what I was looking for and at a good price.

Date of experience: May 19, 2025
Oklahoma
1 review
0 helpful votes
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You do goof
June 12, 2025

Awesome, ordered the gloves they got here when they were supposed to.

Date of experience: June 2, 2025
Arizona
1 review
0 helpful votes
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As Advertised
June 12, 2025
Updated review

I was looking for a specific part. I found it at J&P cycles. I ordered it. It arrived. It fit as advertised.

Date of experience: June 2, 2025

Simpl
June 1, 2025
Previous review

Simpl. Searched, Found part, ordered. Basic shopping. I like it!

Date of experience: May 22, 2025
Iowa
1 review
0 helpful votes
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Customer service
June 12, 2025

Great in store customer service and support not only are they helpful their patient with all the dumb questions we had and even helped us set up and understand how to use the new communication units for our new helmets that we got there. Overall great people and service

Date of experience: June 1, 2025
Rhode Island
1 review
0 helpful votes
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Wrong Gas Cap Sent
June 12, 2025
Updated review

I ordered a gas cap for my 1995 Harley Davidson FXDL Dyna Low Rider. The website said "This item fits your 1995 Harley Davidson FXDL Dyna Low Rider" when the gas cap arrived, I checked to see if it fit and it didn't. I was going to return it but didn't want to deal with the hassle.

Date of experience: May 15, 2025
Kimberly E. J&P Cycles Rep
10 months ago

Hi Bill, thank you for sharing your experience with us. We’re sorry to hear the gas cap didn’t fit as expected and appreciate your feedback— it helps us improve. If you ever need assistance or decide to give the return process a try, we’re here to help and make it as easy as possible.


EXCELLENT!
April 26, 2025
Previous review

EXCELLENT!

Date of experience: April 15, 2025
Iowa
1 review
0 helpful votes
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I am very happy 😊
June 12, 2025
Updated review

The experience was great. I was able to find the item online and I didn't want to order from the Amazon monster. Ordering from J&P helped me keep it a secret. The item arrived in time and I am so thankful.

Date of experience: June 2, 2025

It was quick and easy
May 29, 2025
Previous review

It was quick and easy.

Date of experience: May 19, 2025
Arizona
1 review
0 helpful votes
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I am very satisfied
June 12, 2025

Easy to find parts. Good quality of products, good price and quickly

Date of experience: June 2, 2025
Montana
1 review
0 helpful votes
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Close
June 12, 2025

I bought a "guaranteed fit" tire and it's too big. I'm fighting the belt

Date of experience: June 2, 2025
Kimberly E. J&P Cycles Rep
10 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

California
1 review
0 helpful votes
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Kawasaki KL 650 windshield
June 12, 2025

The windshield I bought for my Kawasaki KLR fit perfect. The ordering experience was awesome. Delivery was awesome. Took two days. I'm very happy I shopped at J&p cycles several times and have always had a great experience. Thank you.

Date of experience: June 2, 2025
Alabama
1 review
0 helpful votes
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No streaks!
June 12, 2025

The stuff works great! And smells good too! I keep it in my bike storage in a smaller spray bottle.

Date of experience: June 2, 2025
Wisconsin
1 review
0 helpful votes
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Holly cow
June 12, 2025
Updated review

Fast. Timely, arrived very fast. Product was what I ordered, I do wish they go back to the other free sticker though

Date of experience: June 2, 2025

Fast had the part I needed for older motorcycle
March 23, 2025
Previous review

Fast had the part I needed for older motorcycle

Date of experience: March 12, 2025
Nevada
1 review
0 helpful votes
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First time with this product
June 12, 2025

Just road 700 miles in the heat so far good experience I don't like the filter but it works

Date of experience: June 2, 2025
Minnesota
2 reviews
0 helpful votes
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Purchased slip on mufflers
June 12, 2025

Purchased slip on mufflers and all went as expected. Installed them and they sound great.

Date of experience: May 27, 2025
Ohio
2 reviews
0 helpful votes
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Great Sounds!
June 12, 2025

My husband wanted a new exhaust for his Trike.
His bike sounds awesome now!

Date of experience: June 2, 2025
Maine
1 review
0 helpful votes
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Oil change
June 12, 2025
Updated review

Needed to do a basic fluid swap and wanted to upgrade from HD oils.

Date of experience: June 2, 2025

Quick and easy
June 1, 2025
Previous review

Quick and easy.

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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Big Dog cycles are the same
June 12, 2025
Updated review

This strap is the same length as the Big Dog cycles. Fast and reliable service from J&P cycles.

Date of experience: June 2, 2025

Quick and easy
June 1, 2025
Previous review

Quick and easy

Date of experience: May 21, 2025
Illinois
1 review
0 helpful votes
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Confusion
June 12, 2025

I ordered pipes and mirrors. I couldn't figure why the pipes weren't coming. A week later I get an email saying they were back ordered. Would have been nice to know at the time of purchase.

Date of experience: June 2, 2025