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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,945
quality
24,256
This company responds to reviews on average within 3 days

Instant Feedback

75,205 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Excellent
June 14, 2025

Ordered four whitewalls and they were delivered before I even hung up the phone. Lol! For real though placing the order was convenient and delivery prompt. Tracking was made easy with periodic alerts regarding its location in transit.

Date of experience: June 3, 2025
Tennessee
4 reviews
3 helpful votes
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You get what you want
June 14, 2025

This was a very Pleasant experience, other sites only seem interested in selling me what I didn't want, I've used JP for years

Date of experience: June 3, 2025
Texas
1 review
0 helpful votes
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Ordered a windshield for my wife's PCX 160. It was shipped promptly and arrived in excellent condition.

Date of experience: May 29, 2025
Nevada
1 review
0 helpful votes
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Ad always, Shipping was fast af!
June 14, 2025

Had a tire blow out, ordered a new one that same night and had the tire 3 days later. Always a great experience with J&P

Date of experience: May 24, 2025
Michigan
1 review
0 helpful votes
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Cardo headsets
June 14, 2025
Updated review

Ordered before i headed out on a road trip only to find that out hadn't come

Date of experience: June 3, 2025

It took 3 days to get a password
May 30, 2025
Previous review

It took 3 days to get a password

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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Product as listed
June 14, 2025

Great shipping and fast arrival of my product. Perfect grips I ordered

Date of experience: June 3, 2025
Texas
1 review
0 helpful votes
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Drive Chain
June 14, 2025

Great product and great quality! Would definitely buy again!

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Taillight lens gasket seal
June 14, 2025

Shipping was spot on as usual... But, the taillight gasket seal was not thick enough... The stock lens uses shouldered screws and bottomed out before the gasket was compressed, and the lens was still loose after the screws were tightened.
Ended up putting my old gasket back on only flipped upside down.

Date of experience: June 1, 2025
Kimberly E. — J&P Cycles Rep
11 months ago

Thank you for your detailed feedback, Robert—we’re glad the shipping met your expectations and appreciate your insights on the gasket fit. Your experience helps us serve you better!

Colorado
1 review
0 helpful votes
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Review
June 13, 2025

I purchased an air filter for my HD Road King and it fit flawlessly! The process was easy and the product is superb!

Date of experience: June 3, 2025
South Carolina
1 review
0 helpful votes
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Just what I needed
June 13, 2025
Updated review

Needed a master cylinder cover and wanted OEM styling. Got it quickly and at a fair price.

Date of experience: June 3, 2025

I love J&P!
June 2, 2025
Previous review

I love J&P!

Date of experience: May 23, 2025
Kentucky
2 reviews
0 helpful votes
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Windshield
June 13, 2025

Perfect fit easy installation **************---2-----

Date of experience: June 3, 2025
Colorado
1 review
0 helpful votes
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Satisfied Customer
June 13, 2025

Very easy to deal with. Answered the phone when I called and they're reliable. I

Date of experience: June 3, 2025
Massachusetts
1 review
0 helpful votes
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It was a gift and the person was very happy with the helmet. Went ridding same day.

Date of experience: June 3, 2025
Ohio
1 review
0 helpful votes
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Easy to order
June 13, 2025

Easy to find product and better cost than the name brand. Like shipping here.

Date of experience: June 3, 2025
Georgia
1 review
0 helpful votes
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Disappointed customer
June 13, 2025
Updated review

I measured my head per instructions and my size is large but hurts when I take off. I need to go to XL for comfort.

Date of experience: June 3, 2025

Nice reponse
June 20, 2024
Previous review

Nice reponse

Date of experience: June 9, 2024
District of Columbia
1 review
0 helpful votes
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Returning Customer
June 13, 2025
Updated review

This order was correct and arrived in a timely manner, I'm good..

Date of experience: June 3, 2025

I SUBSCRIBED TO J&P Cycles for a 10% discount, they...
June 2, 2025
Previous review

I SUBSCRIBED TO J&P Cycles for a 10% discount, they text me a code and then i count apply it on my order... rip off?

Date of experience: May 23, 2025
Ohio
1 review
0 helpful votes
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Tires
June 13, 2025

Fast shipping great prices. Had the tires i wanted in stock and 100$ cheaper then anywhere else.

Date of experience: June 3, 2025
South Carolina
1 review
0 helpful votes
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Always a pleasure shopping with J&P Cycles
June 13, 2025
Updated review

Quick, easy, and the order was correct and arrived in a very short time.

Date of experience: June 3, 2025

Quick and easy!
May 30, 2025
Previous review

Quick and easy!

Date of experience: May 20, 2025
Georgia
1 review
0 helpful votes
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Harley
June 13, 2025

Great experience. Order was filled right away and shipped within a day.

Date of experience: June 3, 2025
Nebraska
1 review
0 helpful votes
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Easy ordering, quick delivery.
June 13, 2025

Everything went fine. Happy how easy it was. Came sooner than i expected. Quality product. Reasonable price. Will recommend JP Cycles.

Date of experience: June 3, 2025