Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered one size larger but the rain pants are small and I will have trouble putting them on over my leathers especially while wearing boots... my trip is too close for replacement so I will make due but I suggest two sizes larger.
As I stated in my review I paid for new and received an open box with all the protective plastic removed and badly stuck back onto the windshield. The box was open and re-taped. Since the windshield was so difficult to find I decided to keep the open box one received but I am very hesitant to ever to business with J&P Cycles again.
Have had great experiences with the products i have purchased, both new and old.
I was able to find exactly what I was looking for on the website and received the items in just a few days.
As described and worked perfectly!
They were very prompt and courteous in all correspondence.
Would recommend this business,
Safe riding to all!
I have been buying various motorcycle parts from this company since the early 2000's and pleased with their affordability and quality.
Product not in stalk ordered and was delivered next day
Bought open box Custom Dynamics Shark Demon headlamps. Missing installation hardware when received. Looked like tape on box may have failed in transit. J&P customer service was great to work with and corrected problem to my satisfaction.
When you put in your motorcycle to shop items that specifically fit your bike it gives you pages and pages of bull$#*! that doesn't fit what a waste of time
I quickly found what I was looking for at the quality and price I wanted to pay
Order process is a pleasure to work with
Easy to order and took only a few days for my order to arrive at my door. Always great customer service.
Jp cycles is my go to place for all my accessories
I get all my stuff from you guys, its always a good experience. You always send me the right stuff and I appreciate all the help when I need it. You guys are awesome.
My order of a push button fuel door latch was received missing a part. I contacted customer service, the representative immediately initiated a return and replacement. The customer service experience was wonderful.
Good service, had the products in stock fast shipping no leaking or problems. I will be back. Thanks Jerry.
This isn't my first time shopping with J&P Cycles by I've never had a bad experience. Great products, pricing and shipping time.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.