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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,946
quality
24,267
This company responds to reviews on average within 3 days

Instant Feedback

75,213 reviews

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Washington
1 review
0 helpful votes
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Sized small
April 30, 2026
Updated review

I ordered one size larger but the rain pants are small and I will have trouble putting them on over my leathers especially while wearing boots... my trip is too close for replacement so I will make due but I suggest two sizes larger.

Date of experience: April 20, 2026

Super easy!
December 16, 2025
Previous review

Super easy!

Date of experience: December 6, 2025
Texas
1 review
0 helpful votes
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Paid for new received open box
April 30, 2026

As I stated in my review I paid for new and received an open box with all the protective plastic removed and badly stuck back onto the windshield. The box was open and re-taped. Since the windshield was so difficult to find I decided to keep the open box one received but I am very hesitant to ever to business with J&P Cycles again.

Date of experience: April 14, 2026
1 review
0 helpful votes
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Very good fit, quality products
April 30, 2026

Fast shipping, great communication, excellent value

Date of experience: April 20, 2026
Michigan
1 review
0 helpful votes
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Great product!
April 30, 2026

Have had great experiences with the products i have purchased, both new and old.

Date of experience: April 20, 2026
1 review
0 helpful votes
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...
April 30, 2026
Updated review

...

Date of experience: April 20, 2026

All Went well..
April 16, 2026
Previous review

All Went well..

Date of experience: April 5, 2026
Virginia
1 review
0 helpful votes
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Great selection
April 30, 2026

I was able to find exactly what I was looking for on the website and received the items in just a few days.

Date of experience: April 8, 2026
Tennessee
1 review
0 helpful votes
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2006 Dyna Fuel pump assembly
April 30, 2026

As described and worked perfectly!
They were very prompt and courteous in all correspondence.
Would recommend this business,
Safe riding to all!

Date of experience: April 19, 2026
1 review
0 helpful votes
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After market parts
April 30, 2026

I have been buying various motorcycle parts from this company since the early 2000's and pleased with their affordability and quality.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Cardo Spirit HD
April 30, 2026

Ordered and received within a couple days. Everything was good!

Date of experience: April 9, 2026
Canada
1 review
0 helpful votes
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Product not in stalk ordered and was delivered next day

Date of experience: April 19, 2026
North Carolina
1 review
0 helpful votes
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Rvw
April 29, 2026

Bought open box Custom Dynamics Shark Demon headlamps. Missing installation hardware when received. Looked like tape on box may have failed in transit. J&P customer service was great to work with and corrected problem to my satisfaction.

Date of experience: April 19, 2026
California
1 review
0 helpful votes
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Your web page sucks to navigate
April 29, 2026

When you put in your motorcycle to shop items that specifically fit your bike it gives you pages and pages of bull$#*! that doesn't fit what a waste of time

Date of experience: April 19, 2026
Kimberly E. — J&P Cycles Rep
20 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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My purchase was quick and painless
April 29, 2026
Updated review

I quickly found what I was looking for at the quality and price I wanted to pay

Date of experience: April 19, 2026

Order process is a pleasure to work with
September 26, 2025
Previous review

Order process is a pleasure to work with

Date of experience: September 15, 2025
2 reviews
0 helpful votes
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Spark plug wires for M8
April 29, 2026

Easy to order and took only a few days for my order to arrive at my door. Always great customer service.

Date of experience: April 19, 2026
New Jersey
1 review
0 helpful votes
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The best parts place
April 29, 2026

Jp cycles is my go to place for all my accessories

Date of experience: April 19, 2026
1 review
0 helpful votes
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Always Good
April 29, 2026

I get all my stuff from you guys, its always a good experience. You always send me the right stuff and I appreciate all the help when I need it. You guys are awesome.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Great customer service
April 29, 2026

My order of a push button fuel door latch was received missing a part. I contacted customer service, the representative immediately initiated a return and replacement. The customer service experience was wonderful.

Date of experience: April 10, 2026
West Virginia
1 review
0 helpful votes
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Easy fluids service
April 29, 2026

Good service, had the products in stock fast shipping no leaking or problems. I will be back. Thanks Jerry.

Date of experience: April 19, 2026
3 reviews
0 helpful votes
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Great shopping experience
April 29, 2026
Updated review

This isn't my first time shopping with J&P Cycles by I've never had a bad experience. Great products, pricing and shipping time.

Date of experience: April 19, 2026

Quick and easy
March 30, 2026
Previous review

Quick and easy. Plus I get points per purchase

Date of experience: March 20, 2026
1 review
0 helpful votes
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Satisfied customer
April 29, 2026

Very happy with my purchase.Always order my tires from J and P.

Date of experience: April 19, 2026