Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,945
quality
24,256
This company responds to reviews on average within 3 days

Instant Feedback

75,205 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow joseph s.
Unfollow joseph s.
Share Review
Report Review

New Le Pera back seat
June 14, 2025
Updated review

Needed to add an extra pad on the back for the wife to match my solo Le Pera. Easy to push a couple buttons and have it to me in a could days.

Date of experience: May 23, 2025

Nice new Mikuni carb for the old heritage
May 6, 2025
Previous review

Bought dad's old heritage. Bone stock. After putting on some long shots, she really needed some love on the intake end. I ran the CV for a while, but finally have in and went with a Mikuni. Now I wish I would have just ordered it when I got my pipes. Nice upgrade. Runs out real smooth now. As always, J&P is on it. Price is good. Ships next day. Will be using them when I throw on some nice bars next.

Date of experience: April 26, 2025
Oregon
1 review
0 helpful votes
Follow Rob W.
Unfollow Rob W.
Share Review
Report Review

Clean products
June 14, 2025
Updated review

J&P has always been my first stop for parts for my bikes. They keep a decent stock. I wish they did a lil better job with 2nd day and overnite, as it doesnt really seem to fair much better than free 2 day shipping thru rpm.

Date of experience: June 4, 2025

Love j&p
April 28, 2025
Previous review

Love j&p. Always fast & get to me safe.

Date of experience: April 17, 2025
Nebraska
1 review
0 helpful votes
Follow Randy G.
Unfollow Randy G.
Share Review
Report Review

Thanks
June 14, 2025
Updated review

Great delivery service and assistance. I just don't need twenty emails a day asking me to buy more stuff.

Date of experience: June 4, 2025

Jacob was very helpful
April 21, 2025
Previous review

Jacob was very helpful.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Tire purchase
June 14, 2025
Updated review

No issues and customer service was excellent. Thank you!

Date of experience: June 4, 2025

The customer service team was very friendly and helpful
June 3, 2025
Previous review

The customer service team was very friendly and helpful.

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
Follow George R.
Unfollow George R.
Share Review
Report Review

Satisfied customer
June 14, 2025

Good customer service, quick shipping, good product. Recommend

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Great place for aftermarket parts
June 14, 2025

I've never had a problem with JP Cycles. Their staff is courteous and knowledgeable.

Date of experience: June 4, 2025
Missouri
1 review
0 helpful votes
Follow Lindell B.
Unfollow Lindell B.
Share Review
Report Review

Excellent customer service
June 14, 2025

J&P keeps you well informed of your order status. They have the best product availability and as good or better pricing than anyone.

Date of experience: June 4, 2025
Oklahoma
1 review
0 helpful votes
Follow TIM E.
Unfollow TIM E.
Share Review
Report Review

J&P is First Class!
June 14, 2025
Updated review

As always, J&P rocks, great products, reasonable prices, have dealt with them for years, never had ANY issues!

Date of experience: June 4, 2025

J & P ROCKS!
November 1, 2024
Previous review

J & P ROCKS! ALWAYS HAS, ALWAYS WILL...

Date of experience: October 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

Half decent
June 14, 2025

Only issue I had was with shipping, address was wrong you guys said you fixed it but was never fixed had to make multiple call to get the stuff I ordered

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
Follow Cipriano L.
Unfollow Cipriano L.
Share Review
Report Review

Available parts
June 14, 2025

I was able to fine the parts I was looking for. They came in a timely manner!

Date of experience: June 4, 2025
Tennessee
1 review
0 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

Will be doing business with you again it was my first transaction which it was very good. I don't know why you want 50 words on this kind of seems like it's a little bit crazy when someone was doing you a favor to respond back. I don't think that that would hurt you guys to go ahead and lower that a little bit we are bikers.

Date of experience: June 4, 2025
Kuwait
1 review
0 helpful votes
Follow Abdul A.
Unfollow Abdul A.
Share Review
Report Review

Great Experience
June 14, 2025

Shopping through J&P site was smooth and easy, it was my first time and wont be my last

Date of experience: June 4, 2025
Delaware
1 review
0 helpful votes
Follow Tony C.
Unfollow Tony C.
Share Review
Report Review

Replacement pads for an old jacket
June 14, 2025
Updated review

Bought these pads for an older joe rocket jacket when the old foam pads crumbled. These are an upgrade and seem like they will last a lot longer.

Date of experience: June 4, 2025

First time ordering and I'll be back
September 2, 2024
Previous review

I ordered an air filter products for my bike that shipped quickly and arrived well packaged and just as ordered. When I had a customer support question, it was handled quickly and professionally. Impressed with my experience and I'll be back next time I need something.

Date of experience: August 22, 2024
California
1 review
0 helpful votes
Follow Shannon A.
Unfollow Shannon A.
Share Review
Report Review

Saddleman Tuck n Roll
June 14, 2025

It fits perfect and looks great. I'm very happy with my purchase.

Date of experience: June 4, 2025
Alabama
1 review
0 helpful votes
Follow Alan T.
Unfollow Alan T.
Share Review
Report Review

Ciro3d frame mounted highway pegs
June 14, 2025

Easy installation on my 2024 Street Glide... fast shipping

Date of experience: June 4, 2025
Kentucky
1 review
0 helpful votes
Follow Adam C.
Unfollow Adam C.
Share Review
Report Review

Amazing
June 14, 2025

Was a great experience the only place that had the part I needed

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
Follow Joshua H.
Unfollow Joshua H.
Share Review
Report Review

Itsoysiysitsits
June 14, 2025
Updated review

Khzkgzysyeykgzkgzyeyehdkgskyshxhcnxbxhxoysitstiatsits

Date of experience: June 4, 2025

Yskgsigskgskgskg
May 5, 2025
Previous review

Iyskgsmgzjgzjgzkgzjgzjgzjgzjgzjgzjgsjgsjgsjgsjgjgsjfsjt

Date of experience: April 25, 2025
Kentucky
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

Awesome experience
June 14, 2025

Not my first time ordering off J and P and definitely not my last

Date of experience: June 3, 2025
Ohio
1 review
0 helpful votes
Follow Brent W.
Unfollow Brent W.
Share Review
Report Review

Fast and easy
June 14, 2025

Item was stock and it shipped super quick. Exactly how they were described. Fairly easy swap!

Date of experience: June 3, 2025
Illinois
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

I generally like your stuff but
June 14, 2025

It seems to me that the bolts that came with my shift linkage were metric and the shifter arm on my bike, like I assume all Harley Davidsons, are American standard. I had to make yet another trip to the hardware store to find a pretty one.

Date of experience: June 3, 2025