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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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From day of order to delivery was tracked and updated me by email as it headed my way!
Experience was great. Part arrived on time and packaged well.
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You sent the wrong chain master link! I ordered a chrome chain with a clip master link and I got a rivet master link, had to use my old one that is not chrome.
Also the chain breaker I got is junk, I'd return it if I didn't have to pay $10 bucks for a shipping label. Probably not going to order anything else from you! 😡
Ordered rotors for my Harley, catalog said they would fix but wouldn't. I've reordered different rotors that should fit.
Problem is I had to pay $9.99 to get a label to send back the first order that didn't fit.
Part description states "left/right" mirror giving the impression that this part is a 2 pack for both left and right mirror, not that it's universal for both sides and only comes in a pack of one. Seems like a $#*!ty way of getting customers to come get another mirror.
Quick shipping and excellent customer service. Great quality in their products and packaging was completed with care.
Ordered a tire and it came on time and as described, I will order from J & P again.
Product came fast, with instructions, and clean! I ordered a new belt after a return. Customer service was responsive and helpful. Thanks J&P!
Easily navigated to what I needed, shipping and checkout was standard. No fuss - just the way we all prefer.
Shipping came out of Vegas. Took a week. Product came damaged from shipping. Tank welds waved out the tank on the sides. Had to use body filler.
Decided to upgrade to a larger diameter guard. Ordered them from J&P. Received them within a week. Easy to install (roughly 20 minutes). Look fantastic!
Part came as quickly, as described, works like a charm so far!
Great service. Good stuff. Tire purchase Thank you.!
Great shopping experience. Great return experience. Always my first place for bike parts.
Had a front brake issue. They had the part and shipped quickly to get me back on the road!
Very reputable company they ship fast and very good quality parts and their return policy is top notch. I would definitely recommend to all bikers!
Mirrors are great, just what I wanted, look fantastic on husband's bike
Easy and fast I like that you can add your bike and just shop for it
Got exactly what I ordered and it was super fast like always.
I have ordered tons from J&P over the years. Always a good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Donald, I'm truly sorry we fell short with your order and the chain breaker didn't meet your expectations. Please reach out directly so we can make this right by sending the correct parts and finding a better way to address the return; your satisfaction really matters to us.