Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had a tire blow out, ordered a new one that same night and had the tire 3 days later. Always a great experience with J&P
Ordered before i headed out on a road trip only to find that out hadn't come
Great shipping and fast arrival of my product. Perfect grips I ordered
Great product and great quality! Would definitely buy again!
Shipping was spot on as usual... But, the taillight gasket seal was not thick enough... The stock lens uses shouldered screws and bottomed out before the gasket was compressed, and the lens was still loose after the screws were tightened.
Ended up putting my old gasket back on only flipped upside down.
Needed a master cylinder cover and wanted OEM styling. Got it quickly and at a fair price.
Perfect fit easy installation **************---2-----
Very easy to deal with. Answered the phone when I called and they're reliable. I
Easy to find product and better cost than the name brand. Like shipping here.
I measured my head per instructions and my size is large but hurts when I take off. I need to go to XL for comfort.
This order was correct and arrived in a timely manner, I'm good..
I SUBSCRIBED TO J&P Cycles for a 10% discount, they text me a code and then i count apply it on my order... rip off?
Quick, easy, and the order was correct and arrived in a very short time.
Everything went fine. Happy how easy it was. Came sooner than i expected. Quality product. Reasonable price. Will recommend JP Cycles.
After struggling with getting new tires for my bike, I found what I needed with a quick delivery time frame here. The price was great and I really appreciated the communications from J&P regarding the shipping and delivery.
Has to pick up first order at Fed Ex. Paid for quick shipping on that order and they did not deliver to correct address. Second order took long to even get shipped out and have been getting emails wanting me to rate the experience before I got the product.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for your detailed feedback, Robert—we’re glad the shipping met your expectations and appreciate your insights on the gasket fit. Your experience helps us serve you better!