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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,230 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very reputable company they ship fast and very good quality parts and their return policy is top notch. I would definitely recommend to all bikers!

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
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Quite happy with product
June 14, 2025

Mirrors are great, just what I wanted, look fantastic on husband's bike

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Happy
June 14, 2025

Very Happy with my purchase. Will buy more from J&P Cycle in the future.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Very good
June 14, 2025
Updated review

Easy and fast I like that you can add your bike and just shop for it

Date of experience: June 4, 2025

Good and easy
May 31, 2025
Previous review

Good and easy

Date of experience: May 20, 2025
Michigan
1 review
0 helpful votes
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Always great delivery and parts
June 14, 2025
Updated review

Got exactly what I ordered and it was super fast like always.

Date of experience: June 4, 2025

I have ordered tons from J&P over the years
May 30, 2025
Previous review

I have ordered tons from J&P over the years. Always a good experience.

Date of experience: May 20, 2025
Texas
1 review
0 helpful votes
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New Le Pera back seat
June 14, 2025
Updated review

Needed to add an extra pad on the back for the wife to match my solo Le Pera. Easy to push a couple buttons and have it to me in a could days.

Date of experience: May 23, 2025

Nice new Mikuni carb for the old heritage
May 6, 2025
Previous review

Bought dad's old heritage. Bone stock. After putting on some long shots, she really needed some love on the intake end. I ran the CV for a while, but finally have in and went with a Mikuni. Now I wish I would have just ordered it when I got my pipes. Nice upgrade. Runs out real smooth now. As always, J&P is on it. Price is good. Ships next day. Will be using them when I throw on some nice bars next.

Date of experience: April 26, 2025
Oregon
1 review
0 helpful votes
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Clean products
June 14, 2025
Updated review

J&P has always been my first stop for parts for my bikes. They keep a decent stock. I wish they did a lil better job with 2nd day and overnite, as it doesnt really seem to fair much better than free 2 day shipping thru rpm.

Date of experience: June 4, 2025

Love j&p
April 28, 2025
Previous review

Love j&p. Always fast & get to me safe.

Date of experience: April 17, 2025
Nebraska
1 review
0 helpful votes
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Thanks
June 14, 2025
Updated review

Great delivery service and assistance. I just don't need twenty emails a day asking me to buy more stuff.

Date of experience: June 4, 2025

Jacob was very helpful
April 21, 2025
Previous review

Jacob was very helpful.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Tire purchase
June 14, 2025
Updated review

No issues and customer service was excellent. Thank you!

Date of experience: June 4, 2025

The customer service team was very friendly and helpful
June 3, 2025
Previous review

The customer service team was very friendly and helpful.

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
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Satisfied customer
June 14, 2025

Good customer service, quick shipping, good product. Recommend

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
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Great place for aftermarket parts
June 14, 2025

I've never had a problem with JP Cycles. Their staff is courteous and knowledgeable.

Date of experience: June 4, 2025
Missouri
1 review
0 helpful votes
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Excellent customer service
June 14, 2025

J&P keeps you well informed of your order status. They have the best product availability and as good or better pricing than anyone.

Date of experience: June 4, 2025
Oklahoma
1 review
0 helpful votes
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J&P is First Class!
June 14, 2025
Updated review

As always, J&P rocks, great products, reasonable prices, have dealt with them for years, never had ANY issues!

Date of experience: June 4, 2025

J & P ROCKS!
November 1, 2024
Previous review

J & P ROCKS! ALWAYS HAS, ALWAYS WILL...

Date of experience: October 22, 2024
Pennsylvania
1 review
0 helpful votes
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Half decent
June 14, 2025

Only issue I had was with shipping, address was wrong you guys said you fixed it but was never fixed had to make multiple call to get the stuff I ordered

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
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Available parts
June 14, 2025

I was able to fine the parts I was looking for. They came in a timely manner!

Date of experience: June 4, 2025
Tennessee
1 review
0 helpful votes
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Will be doing business with you again it was my first transaction which it was very good. I don't know why you want 50 words on this kind of seems like it's a little bit crazy when someone was doing you a favor to respond back. I don't think that that would hurt you guys to go ahead and lower that a little bit we are bikers.

Date of experience: June 4, 2025
Kuwait
1 review
0 helpful votes
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Great Experience
June 14, 2025

Shopping through J&P site was smooth and easy, it was my first time and wont be my last

Date of experience: June 4, 2025
Delaware
1 review
0 helpful votes
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Replacement pads for an old jacket
June 14, 2025
Updated review

Bought these pads for an older joe rocket jacket when the old foam pads crumbled. These are an upgrade and seem like they will last a lot longer.

Date of experience: June 4, 2025

First time ordering and I'll be back
September 2, 2024
Previous review

I ordered an air filter products for my bike that shipped quickly and arrived well packaged and just as ordered. When I had a customer support question, it was handled quickly and professionally. Impressed with my experience and I'll be back next time I need something.

Date of experience: August 22, 2024
California
1 review
0 helpful votes
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Saddleman Tuck n Roll
June 14, 2025

It fits perfect and looks great. I'm very happy with my purchase.

Date of experience: June 4, 2025
Alabama
1 review
0 helpful votes
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Ciro3d frame mounted highway pegs
June 14, 2025

Easy installation on my 2024 Street Glide... fast shipping

Date of experience: June 4, 2025