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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Very reputable company they ship fast and very good quality parts and their return policy is top notch. I would definitely recommend to all bikers!
Mirrors are great, just what I wanted, look fantastic on husband's bike
Easy and fast I like that you can add your bike and just shop for it
Got exactly what I ordered and it was super fast like always.
I have ordered tons from J&P over the years. Always a good experience.
Needed to add an extra pad on the back for the wife to match my solo Le Pera. Easy to push a couple buttons and have it to me in a could days.
Bought dad's old heritage. Bone stock. After putting on some long shots, she really needed some love on the intake end. I ran the CV for a while, but finally have in and went with a Mikuni. Now I wish I would have just ordered it when I got my pipes. Nice upgrade. Runs out real smooth now. As always, J&P is on it. Price is good. Ships next day. Will be using them when I throw on some nice bars next.
J&P has always been my first stop for parts for my bikes. They keep a decent stock. I wish they did a lil better job with 2nd day and overnite, as it doesnt really seem to fair much better than free 2 day shipping thru rpm.
Great delivery service and assistance. I just don't need twenty emails a day asking me to buy more stuff.
No issues and customer service was excellent. Thank you!
The customer service team was very friendly and helpful.
I've never had a problem with JP Cycles. Their staff is courteous and knowledgeable.
J&P keeps you well informed of your order status. They have the best product availability and as good or better pricing than anyone.
As always, J&P rocks, great products, reasonable prices, have dealt with them for years, never had ANY issues!
Only issue I had was with shipping, address was wrong you guys said you fixed it but was never fixed had to make multiple call to get the stuff I ordered
I was able to fine the parts I was looking for. They came in a timely manner!
Will be doing business with you again it was my first transaction which it was very good. I don't know why you want 50 words on this kind of seems like it's a little bit crazy when someone was doing you a favor to respond back. I don't think that that would hurt you guys to go ahead and lower that a little bit we are bikers.
Shopping through J&P site was smooth and easy, it was my first time and wont be my last
Bought these pads for an older joe rocket jacket when the old foam pads crumbled. These are an upgrade and seem like they will last a lot longer.
I ordered an air filter products for my bike that shipped quickly and arrived well packaged and just as ordered. When I had a customer support question, it was handled quickly and professionally. Impressed with my experience and I'll be back next time I need something.
It fits perfect and looks great. I'm very happy with my purchase.
Easy installation on my 2024 Street Glide... fast shipping
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

