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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I have ordered from you guys before and never have been disappointed but I did order a part for my Harley and it was wrong so I'm a little disappointed that I didn't get the right parts
Easily placed my order, item shipped quickly and communication was received throughout the entire process.
Good experience very quick delivery would definitely order again
Good fine ok no problem decent reasonable new good condition gloss black finish
Of course I wish it would have came faster but these days we can't get everything. It mounted and balanced just fine.
Shopping for my old '06 Harley is super easy. First Harley so I'm new to parts shopping and brands and all that, but J&P Cycles makes it easy to browse and buy what I want and need!
Website is great, quick shipping but my brand new tire was left on my front porch by FedEx with jo packaging out in the elements on the weekend while I was out of town instead of them at least using my back porch or garage behind the house. I'm lucky it wasn't stolen. Thx for nothing FedEx. JP is A+++ but delivery = F-
Great experience so far shopping on the website. Will review the actual product and shipping time once item is received.
Clear precise catalog description. Item was as described, and the shipping was prompt.
I was hesitant to buy a helmet on line but the experience was great! I love the video on how to measure your head. It was very helpful!
Everything arrived the day they promised, and the quality was very good
Ordered a battery for my 1972 Honda CL 350. Shipped quickly and worked well.
Easy to use website, fast shipping and had the parts in stock.
I got what I needed when I needed it. Tracking the part was helpful.
High quality Saddleman product. Problem with shipping label caused a two day delay. Saddleman quickly provided an update as to reason for the delay, and new expected delivery date.
First time shopping. Initial setup is straightforward. Checkout went smoothly.
Great as always! Had exactly what I needed for shovel head and received it in a timely manner
Parts came in fast and was as expected. Everything worked, and we were able to find parts not available on market. Good vendor
Easy-to-use website. I always buy motorcycle related produst here. I also have the RPM subscription.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Bradley, thank you for your understanding and honest feedback. We're glad to hear the tire mounted and balanced well, and we're constantly working to improve delivery times despite current challenges. Please reach out anytime if there's more we can do to assist.