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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,589
This company responds to reviews on average within 5 days

Instant Feedback

73,187 reviews

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Oklahoma
1 review
0 helpful votes
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Parts for my Harley
June 26, 2025

I have ordered from you guys before and never have been disappointed but I did order a part for my Harley and it was wrong so I'm a little disappointed that I didn't get the right parts

Date of experience: June 16, 2025
Michigan
1 review
0 helpful votes
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Satified
June 26, 2025

Great, friendly and informative employees. Fair prices. Very happy with transactions

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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In stock and quick shipping
June 26, 2025

Easily placed my order, item shipped quickly and communication was received throughout the entire process.

Date of experience: June 1, 2025
Ohio
1 review
0 helpful votes
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Good experience very quick delivery would definitely order again

Date of experience: June 16, 2025
New Jersey
2 reviews
0 helpful votes
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Front fender
June 26, 2025

Good fine ok no problem decent reasonable new good condition gloss black finish

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Wife's tire
June 26, 2025

Of course I wish it would have came faster but these days we can't get everything. It mounted and balanced just fine.

Date of experience: June 16, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Bradley, thank you for your understanding and honest feedback. We're glad to hear the tire mounted and balanced well, and we're constantly working to improve delivery times despite current challenges. Please reach out anytime if there's more we can do to assist.

Arizona
1 review
0 helpful votes
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Easy money blowin'
June 26, 2025

Shopping for my old '06 Harley is super easy. First Harley so I'm new to parts shopping and brands and all that, but J&P Cycles makes it easy to browse and buy what I want and need!

Date of experience: June 16, 2025
Michigan
1 review
0 helpful votes
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JP rules! FedEx sucks.
June 26, 2025
Updated review

Website is great, quick shipping but my brand new tire was left on my front porch by FedEx with jo packaging out in the elements on the weekend while I was out of town instead of them at least using my back porch or garage behind the house. I'm lucky it wasn't stolen. Thx for nothing FedEx. JP is A+++ but delivery = F-

Date of experience: May 31, 2025

Great experience so far shopping on the website
June 15, 2025
Previous review

Great experience so far shopping on the website. Will review the actual product and shipping time once item is received.

Date of experience: June 5, 2025
Massachusetts
1 review
0 helpful votes
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Never had any issue
June 26, 2025
Updated review

Clear precise catalog description. Item was as described, and the shipping was prompt.

Date of experience: June 16, 2025

So far, no issues...
June 15, 2025
Previous review

So far, no issues...
Thank you.

Date of experience: June 5, 2025
South Carolina
1 review
0 helpful votes
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Love my new helmet!
June 26, 2025

I was hesitant to buy a helmet on line but the experience was great! I love the video on how to measure your head. It was very helpful!

Date of experience: June 16, 2025
Florida
1 review
0 helpful votes
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Derby and inspection covers.
June 26, 2025

Everything arrived the day they promised, and the quality was very good

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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Lobe JP
June 26, 2025

Never had an issue with JP. My go-to for all things two wheeled.

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Quick shipping and low price
June 26, 2025

Ordered a battery for my 1972 Honda CL 350. Shipped quickly and worked well.

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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Easy to use website, fast shipping and had the parts in stock.

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Great Experience
June 26, 2025

I got what I needed when I needed it. Tracking the part was helpful.

Date of experience: June 16, 2025
New Hampshire
1 review
0 helpful votes
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Tail Roll Bag
June 26, 2025
Updated review

High quality Saddleman product. Problem with shipping label caused a two day delay. Saddleman quickly provided an update as to reason for the delay, and new expected delivery date.

Date of experience: June 16, 2025

First time shopping
June 11, 2025
Previous review

First time shopping. Initial setup is straightforward. Checkout went smoothly.

Date of experience: June 1, 2025
Delaware
1 review
0 helpful votes
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Had the part!
June 26, 2025

Great as always! Had exactly what I needed for shovel head and received it in a timely manner

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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Good stuff…
June 26, 2025

The website has gotten better. Been using J&P for a # of years.

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Quick shipment/ correct parts.
June 26, 2025

Parts came in fast and was as expected. Everything worked, and we were able to find parts not available on market. Good vendor

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Easy to shop
June 26, 2025
Updated review

Easy-to-use website. I always buy motorcycle related produst here. I also have the RPM subscription.

Date of experience: June 16, 2025

Easy to navigate
June 11, 2025
Previous review

Easy to navigate

Date of experience: June 1, 2025