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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,230 reviews

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Tennessee
1 review
0 helpful votes
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Good stuff…
June 26, 2025

The website has gotten better. Been using J&P for a # of years.

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Quick shipment/ correct parts.
June 26, 2025

Parts came in fast and was as expected. Everything worked, and we were able to find parts not available on market. Good vendor

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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Easy to shop
June 26, 2025
Updated review

Easy-to-use website. I always buy motorcycle related produst here. I also have the RPM subscription.

Date of experience: June 16, 2025

Easy to navigate
June 11, 2025
Previous review

Easy to navigate

Date of experience: June 1, 2025
Virginia
1 review
0 helpful votes
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Quality products at a fair price.
June 26, 2025
Updated review

Web site is easy to navigate. There are a lot of options to choose from.

Date of experience: June 16, 2025

Site is easy to navigate
June 15, 2025
Previous review

Site is easy to navigate

Date of experience: June 5, 2025
Georgia
2 reviews
0 helpful votes
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Great Seat So Far
June 26, 2025

Quick shipping and communication regarding tracking information, product arrived on time and well packaged

Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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Had the parts I needed at Competitive cost and shipping was quick

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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Lost part-free shipping
June 26, 2025

Spent what I was anticipating. Store showed the part in stock, but with 2 employees, were unable to find it. Ended up having to have it shipped. Took a couple extra days to get, but all good.

Date of experience: June 16, 2025
Tennessee
1 review
0 helpful votes
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Very pleased with product
June 26, 2025

Great product and great shipping. Have always been pleased with J&P Cycles

Date of experience: June 16, 2025
Ohio
1 review
0 helpful votes
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Satisfied
June 26, 2025

Good service and item quality for my parts as usual. The vest is didn't care for the gun holster it was pretty sloppy and had a lot of movement so I took it off.

Date of experience: June 16, 2025
North Carolina
1 review
0 helpful votes
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Happy customer
June 26, 2025

Fast shipping, great quality. Very reliable at all cost. Worth every penny step of the way.

Date of experience: June 16, 2025
Iowa
1 review
0 helpful votes
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Unfortunate you must decide to size up or down based on reviews. Had to return my order.

Date of experience: June 16, 2025
Kimberly E. J&P Cycles Rep
10 months ago

Hi H, thank you for your honest feedback and for giving us a try—even when the sizing wasn’t quite right. We appreciate your patience with the return process and are committed to improving product details so future orders fit better.

Minnesota
1 review
0 helpful votes
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Worked
June 26, 2025

Got what I ordered and worked as expected. Was packaged nicely.

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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I need to order windshields for my Harleys At the manufacturer website the price was the same but without any discount and of course delivery was not included! But on JP website I was surprised when I got free delivery and 10% discount which was perfect with my purchase. Thank you so much guys looking forward to by here again

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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Great service
June 26, 2025
Updated review

Easy shopping, great web site. Lots of options ………………………………………,,,

Date of experience: June 15, 2025

Easy ordering
June 7, 2025
Previous review

Easy ordering

Date of experience: May 28, 2025
Arizona
1 review
0 helpful votes
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S & S motor stand
June 26, 2025
Updated review

I ordered an S & S evo motor stand. I did call customer service to make sure I had the correct one. Received it about a week later. The whole transaction went well. Thanks

Date of experience: June 15, 2025

Quick and simple, thanks
June 17, 2025
Previous review

Quick and simple, thanks

Date of experience: June 7, 2025
Alabama
1 review
0 helpful votes
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Fast good service
June 26, 2025

I ordered wrong part! No problem reordered Got part very quick JP smooth to deal with great work everyone

Date of experience: June 15, 2025
New York
1 review
0 helpful votes
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Great service.
June 26, 2025

Great service. Then I go and poke a hole in tube putting on myself. 😳

Date of experience: June 15, 2025
GB
1 review
0 helpful votes
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Great service, terrible product.
June 26, 2025

I had fantastic, quick service from J&P even ordering from the UK.
The calipers I ordered for my 78 FX were really poor quality. The threads were a problem and stripped when tightening the bleed screw down, the piston seal had been damaged on installing and i had to replace it. Although I'd recommend J&P, I'd avoid the calipers. (I had another set of these from a different supplier, I the same problems, I hoped I'd just got a poor set, sadly this wasn't the case).

Date of experience: June 16, 2025
Washington
1 review
0 helpful votes
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A Needed part
June 26, 2025

Looked at web site found what I was looking for a fuel pump kit for my 09 road king, shipping was ok, if you can wait a few days for standard shipping got parts in good order, they fit and bike is back on the road again, thanks

Date of experience: June 15, 2025
Washington
1 review
0 helpful votes
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Love the mirrors look great
June 25, 2025

All great! Fast shipping and great fit. Look killer in my sportster

Date of experience: June 15, 2025