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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I had fantastic, quick service from J&P even ordering from the UK.
The calipers I ordered for my 78 FX were really poor quality. The threads were a problem and stripped when tightening the bleed screw down, the piston seal had been damaged on installing and i had to replace it. Although I'd recommend J&P, I'd avoid the calipers. (I had another set of these from a different supplier, I the same problems, I hoped I'd just got a poor set, sadly this wasn't the case).
Looked at web site found what I was looking for a fuel pump kit for my 09 road king, shipping was ok, if you can wait a few days for standard shipping got parts in good order, they fit and bike is back on the road again, thanks
All great! Fast shipping and great fit. Look killer in my sportster
Fast shipping, good company, but I thought I was ordering the aluminum one!
During spring-time checks on my 1989 FXSTS, the battery was showing 17.4 volts (with engine running). I replaced the entire charging system, rotor / stator / voltage regulator, installed the V-Factor 32-Amp Charging Kit For Harley Big Twin 1970-1999. The voltage at the battery now shows 14.3 volts with the engine running.
Right part good price good quality fit and finish looks good
Ok... hrodkkrijeijdkkdjdjssjhdjejjgjjejifrurjrjriglrk
Great product. Looks fantastic. Was easy to order. Really you have a limit. Very stupid of you.
I am sending the part back as it does not fit my bike. I ordered the correct part for my 2021 street glide special but it does not fit
I needed this fender mount fit to finish my bike. Ordered it and, wow it was shipped, and I received it within a couple of days. So awesome.
Good products at fair prices, however it will be hard to compete with places that offer the same product with faster shipping
Thank you, Ryan, for your honest feedback and kind words about our products and pricing. We understand how important fast shipping is and are continuously exploring ways to improve our delivery times to meet customers' expectations better. Your input truly helps us shape a more positive experience for all who trust us with their orders.
WENT TO STORE IN TENNESSEE TOGET A TIRE BUT COULDN'T GET IT BECAUSE I WAS OUT OF TOWN WITH OUT TOOLS. EMPLOYEE GLADLY ASSISTED IN ORDERING THEM OLINE WHICH ENDING UP SAVING ME SOME MONEY.
Purchasing my part was easy and shipping was fast. I wasn't satisfied with my purchase, only because it wasn't what I was looking for. I ordered a 10" Klock Werks windshield which turned out to be too tall for me, at no fault of J&P Cycles. The return process was easy and I'm looking forward to purchasing the correct windshield for me once the refund is processed.
Good service and items shipped/received ahead of schedule.
Great shopping experience. Their site was easy to navigate, prices were good and shipping was quick. Overall a great place to get what you need.
Great service, experienced help (if needed) great return process available
I shopped for tires and was able to order at J&P Cycles. The tire arrived very quickly and was of high quality.
Needed the shifter lever to complete my fabrication of a mid control setup. This part was just the ticket.
Was easy to order shipping was easy really liked what I ordered
Fast delivery, great products, easy to use site and great rewards program.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Chris, thanks for sharing your experience—it’s frustrating when a part doesn’t fit as expected. We appreciate you sending it back to make things right and are here to help with finding the perfect match for your bike. Feel free to reach out anytime!