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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,606
This company responds to reviews on average within 5 days

Instant Feedback

73,237 reviews

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GB
1 review
0 helpful votes
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Great service, terrible product.
June 26, 2025

I had fantastic, quick service from J&P even ordering from the UK.
The calipers I ordered for my 78 FX were really poor quality. The threads were a problem and stripped when tightening the bleed screw down, the piston seal had been damaged on installing and i had to replace it. Although I'd recommend J&P, I'd avoid the calipers. (I had another set of these from a different supplier, I the same problems, I hoped I'd just got a poor set, sadly this wasn't the case).

Date of experience: June 16, 2025
Washington
1 review
0 helpful votes
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A Needed part
June 26, 2025

Looked at web site found what I was looking for a fuel pump kit for my 09 road king, shipping was ok, if you can wait a few days for standard shipping got parts in good order, they fit and bike is back on the road again, thanks

Date of experience: June 15, 2025
Washington
1 review
0 helpful votes
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Love the mirrors look great
June 25, 2025

All great! Fast shipping and great fit. Look killer in my sportster

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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Fast shipping, good company, but I thought I was ordering the aluminum one!

Date of experience: June 15, 2025
Alabama
1 review
0 helpful votes
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High Voltage EVO
June 25, 2025

During spring-time checks on my 1989 FXSTS, the battery was showing 17.4 volts (with engine running). I replaced the entire charging system, rotor / stator / voltage regulator, installed the V-Factor 32-Amp Charging Kit For Harley Big Twin 1970-1999. The voltage at the battery now shows 14.3 volts with the engine running.

Date of experience: June 6, 2025
Tennessee
1 review
0 helpful votes
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Right part good price good quality fit and finish looks good

Date of experience: June 15, 2025
Indiana
1 review
0 helpful votes
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This is dumb
June 25, 2025

Ok... hrodkkrijeijdkkdjdjssjhdjejjgjjejifrurjrjriglrk

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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License plate mount
June 25, 2025

Great product. Looks fantastic. Was easy to order. Really you have a limit. Very stupid of you.

Date of experience: June 15, 2025
Texas
1 review
0 helpful votes
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I am sending the part back as it does not fit my bike. I ordered the correct part for my 2021 street glide special but it does not fit

Date of experience: June 15, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Hi Chris, thanks for sharing your experience—it’s frustrating when a part doesn’t fit as expected. We appreciate you sending it back to make things right and are here to help with finding the perfect match for your bike. Feel free to reach out anytime!

Alabama
1 review
0 helpful votes
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Awesome
June 25, 2025
Updated review

I needed this fender mount fit to finish my bike. Ordered it and, wow it was shipped, and I received it within a couple of days. So awesome.

Date of experience: June 15, 2025

Awesome it was in stock
June 14, 2025
Previous review

Awesome it was in stock.

Date of experience: June 4, 2025
North Dakota
1 review
0 helpful votes
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Good products at fair prices, however it will be hard to compete with places that offer the same product with faster shipping

Date of experience: June 15, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you, Ryan, for your honest feedback and kind words about our products and pricing. We understand how important fast shipping is and are continuously exploring ways to improve our delivery times to meet customers' expectations better. Your input truly helps us shape a more positive experience for all who trust us with their orders.

New York
1 review
0 helpful votes
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INDIAN
June 25, 2025

WENT TO STORE IN TENNESSEE TOGET A TIRE BUT COULDN'T GET IT BECAUSE I WAS OUT OF TOWN WITH OUT TOOLS. EMPLOYEE GLADLY ASSISTED IN ORDERING THEM OLINE WHICH ENDING UP SAVING ME SOME MONEY.

Date of experience: June 15, 2025
Arizona
1 review
0 helpful votes
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Purchasing my part was easy and shipping was fast. I wasn't satisfied with my purchase, only because it wasn't what I was looking for. I ordered a 10" Klock Werks windshield which turned out to be too tall for me, at no fault of J&P Cycles. The return process was easy and I'm looking forward to purchasing the correct windshield for me once the refund is processed.

Date of experience: June 15, 2025
New Hampshire
1 review
0 helpful votes
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Good
June 25, 2025
Updated review

Good service and items shipped/received ahead of schedule.

Date of experience: June 15, 2025

Super easy to use site and quick
June 12, 2025
Previous review

Super easy to use site and quick

Date of experience: June 2, 2025
Oklahoma
1 review
0 helpful votes
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Prompt service!
June 25, 2025

Great shopping experience. Their site was easy to navigate, prices were good and shipping was quick. Overall a great place to get what you need.

Date of experience: June 15, 2025
Connecticut
1 review
0 helpful votes
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Quick 📦arrival with order
June 25, 2025

Great service, experienced help (if needed) great return process available

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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J&P Cycles is great
June 25, 2025

I shopped for tires and was able to order at J&P Cycles. The tire arrived very quickly and was of high quality.

Date of experience: June 15, 2025
Virginia
1 review
0 helpful votes
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Fulfilled my needs as always expected.
June 25, 2025
Updated review

Needed the shifter lever to complete my fabrication of a mid control setup. This part was just the ticket.

Date of experience: June 15, 2025

Always use JP
May 30, 2025
Previous review

Always use JP. THEY ALWAYS HAVE THE STUFF I NEED, Thanks JP

Date of experience: May 19, 2025
South Carolina
1 review
0 helpful votes
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Great service and product
June 25, 2025

Was easy to order shipping was easy really liked what I ordered

Date of experience: June 15, 2025
Colorado
1 review
0 helpful votes
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S100 Products
June 25, 2025

Fast delivery, great products, easy to use site and great rewards program.

Date of experience: June 15, 2025