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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I ordered caliper, rebuild kit and front brake pads on the spot. There are four vibration clips one for each piston. These clips did not come with the caliper rebuild kit or the front brake pads so I was not able to complete the job I had to go to another company to get the sad clips I chatted with a representative from JP cycles. He told me that the clips were not sold by JP cycles and I had to go through someone else to get them if this is the case I'd rather just get my parts from somewhere else.
Looking for parts is easy to find and the shipping is quick and the delivery of the parts are delivered in a timely manner
Charger I purchased was better than others I compared. Easy to use works excellent
Put in your specific ride as a main search. Only whatever your looking for will pop up. Easy process. Good delivery time. My family has ordered from J&P since forever. Always is what they say it is. Delivered on time, if not a day sooner.
As I expected! Quality parts. Excellent Service, Great Price and Fast shipping! If you need parts for your ride, here's where you go.
Plug and play action man. Super simple. It's smaller than the original, that's good.
Simple. I'm not writing more than I need to. Thank you for the battery
Order quantity was wrong. Customer service is in the process of resolving the issue.
No problems, like the cover, fit bike, easy to install, will use j p cycle again
Ordered a shorty antenna. Got it fast. Very satisfied. No complaints, will continue to shop here.
The gaskets are stacked into each other and well oullibg them apart one of the gaskets pulled the other lining off on a couple spots. For $95 that was a disappointment, hopefully i dint have any leaks from it.
Only issue, I paid for overnight shipping, and did not receive it overnight. Product was fine, though.
Thank you so much for your feedback. I'm really glad to hear the product worked out for you.
I do want to sincerely apologize for the confusion around the overnight shipping. Your order was placed after our processing cutoff on the 2nd, which meant it shipped on the 3rd and was delivered on the 4th. While that technically aligns with our shipping timeline, I completely understand how it might have felt like it didn’t arrive as quickly as you expected—especially when paying extra for faster service.
I have not put a mom yet. Haven't had time.We'll hopefully get to it this weekend
Been delivering solid products and customer service for decades.
Order tires for the bike, received what I ordered in 2 days which is crazy fast. One thing I loved was the tires were actually less than a year old. They weren't sitting on the shelf somewhere for 4 years, date of manufacture was very recent.
Always a great experience shopping with J&P Cycles.
I had to find a wiring harness for the brake and tail lights of my 1998 Road King. Looked everywhere for it with little luck. J&P Cycles had the harness I needed. Quick and easy to research and order. Part was expedited for a speedy repair. I was back on the road to enjoy my ride. You can find what you need at J&P
I have ordered from you guys before and never have been disappointed but I did order a part for my Harley and it was wrong so I'm a little disappointed that I didn't get the right parts
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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