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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,582
This company responds to reviews on average within 5 days

Instant Feedback

73,161 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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A normal review
June 27, 2025
Updated review

Over all experience is great products are of good quality only issue is when looking for a specific part i get a mix of what im looking for and anything surrounding that part.

Date of experience: June 17, 2025

Needs better filters took 30 min just to find intake...
January 28, 2025
Previous review

Needs better filters took 30 min just to find intake gaskit kit for 1996 cv carb after sifting through all the stuff around the carb

Date of experience: January 18, 2025
California
1 review
0 helpful votes
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Easy to find what i needed.
June 27, 2025

Pretty easy to navigate the site and find what i needed specific to my motorcycle, easy checkout and fast shipping.

Date of experience: June 17, 2025
Indiana
1 review
0 helpful votes
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Phone holder
June 27, 2025

Ordering was fine, received order in timely fashion. Product, however, is less than satisfactory. The holder does not stay in upright position. Am not satisfied.

Date of experience: June 17, 2025
Wisconsin
1 review
0 helpful votes
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Upgraded stator and regulator
June 27, 2025

Great experience from start to finish easy order didn't wait long

Date of experience: June 17, 2025
Massachusetts
1 review
0 helpful votes
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Fast shipping
June 27, 2025

Great experience. Shipping was on point and the brake levers worked great. Would def use them again.

Date of experience: June 17, 2025
Oklahoma
1 review
0 helpful votes
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Nolan N21
June 27, 2025

Ordered wrong size and returned it with no Problems. Reorder one size bigger. Fast shipping and easy returns. Thank you all

Date of experience: June 17, 2025
Illinois
1 review
0 helpful votes
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Tires
June 27, 2025
Updated review

Very easy, got what I needed, delivered in a timely fashion.

Date of experience: June 17, 2025

Good product at a good price, can't beat that
June 13, 2025
Previous review

Good product at a good price, can't beat that.

Date of experience: June 2, 2025
Utah
1 review
0 helpful votes
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Will shop here again!
June 27, 2025

Great shipping speed! Great price! Will finely be a return shopper

Date of experience: June 17, 2025
Oklahoma
1 review
0 helpful votes
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Good service
June 27, 2025

Very efficient very professional and always great products

Date of experience: June 17, 2025
Florida
1 review
0 helpful votes
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My go to every time.
June 27, 2025
Updated review

They always have what I need for my old Harley. Always fits as described and at the best price. This was my first online shopping experience and it shipped out fast.

Date of experience: June 17, 2025

Always have what I need for my Harley's
June 16, 2025
Previous review

Always have what I need for my Harley's.

Date of experience: June 6, 2025
Maryland
1 review
0 helpful votes
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Great experience
June 27, 2025

My first choice for cycle parts! Fast service and delivery.

Date of experience: June 17, 2025
Pennsylvania
1 review
0 helpful votes
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Big Sucker Purchase
June 27, 2025

Great communication, fast shipping, product as described.

Date of experience: June 17, 2025
Tennessee
1 review
0 helpful votes
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I replaced blown out speakers on my LTD my local HD shop didn't have the replacement speaker guards so I knew if anyone would have what I'm looking for, it would J&P thanks guys.

Date of experience: June 17, 2025
Virginia
1 review
0 helpful votes
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Good fit
June 27, 2025

Just what I expected from you. No surprises. Fit well with no problems.

Date of experience: June 17, 2025
Utah
1 review
0 helpful votes
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Great service
June 27, 2025

I received my shipment in perfect shape and it arrived early. Great work J&P

Date of experience: June 17, 2025
Ohio
1 review
0 helpful votes
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Great Service!
June 27, 2025

I ordered some parts from a local J&P store and had it shipped to my home. The service provided during the transition period kept me updated on the status of my item in transit.

Date of experience: June 5, 2025
Maryland
1 review
0 helpful votes
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JP is hands down the best
June 27, 2025
Updated review

I was given the wrong part and they shipped me the right one to me and paid for the shipping to return the wrong one

Date of experience: June 17, 2025

Only place I shop
June 16, 2025
Previous review

Only place I shop

Date of experience: June 6, 2025
Missouri
1 review
0 helpful votes
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Exactly as expected
June 27, 2025

Easy purchase. Quick delivery. The windshield installed in 30 minutes and looks fantastic. Memphis Shades 15" slim on a softail slim.

Date of experience: June 17, 2025
Mississippi
1 review
0 helpful votes
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Thumbs up
June 27, 2025

Good product I had an exhaust leak and it seems to have fixed it

Date of experience: June 17, 2025
Virginia
1 review
0 helpful votes
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Brake parts
June 27, 2025

I ordered caliper, rebuild kit and front brake pads on the spot. There are four vibration clips one for each piston. These clips did not come with the caliper rebuild kit or the front brake pads so I was not able to complete the job I had to go to another company to get the sad clips I chatted with a representative from JP cycles. He told me that the clips were not sold by JP cycles and I had to go through someone else to get them if this is the case I'd rather just get my parts from somewhere else.

Date of experience: June 17, 2025
Kimberly E. — J&P Cycles Rep
10 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.