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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,578
This company responds to reviews on average within 5 days

Instant Feedback

73,159 reviews

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1 review
0 helpful votes
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J&P
April 9, 2026
Updated review

J&P are my go to guys. If I can' find what I need immediately, locally, they are the first place I look online. And, their shipping speed is amazing.

Date of experience: March 30, 2026

Best place for great equipment, great prices, and great...
March 29, 2026
Previous review

Best place for great equipment,
Great prices, and great service.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Good and glitter LS2
April 9, 2026

Amazing fast shipping. Great product as usual. Thank you

Date of experience: March 30, 2026
North Carolina
1 review
0 helpful votes
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Saddleman HD seat
April 9, 2026

This thing is hard as shh! Long distance? I don't think so. Not JP fault, just not what was advertised as soft gel filled inserts.
Plan on returning it for something better (softer).
Haven't called them yet, but plan to.

Date of experience: March 29, 2026
1 review
0 helpful votes
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Great availability! Fast shipping
April 9, 2026
Updated review

Quickly found and received chrome oil filter to get ready for riding season

Date of experience: March 29, 2026

Easy to find bike specific parts
March 29, 2026
Previous review

Easy to find bike specific parts

Date of experience: March 18, 2026
1 review
0 helpful votes
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Satisfied with J&P Cycles
April 8, 2026
Updated review

Needed an older part for my bike. Website easy to use. Ordered my part and received it within a week. Super easy process. Will use J&P again

Date of experience: March 29, 2026

Easy use website
March 25, 2026
Previous review

Easy use website

Date of experience: March 15, 2026
1 review
0 helpful votes
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Fast shipping
April 8, 2026

I googled elbow pads made a choice selected my size chose PayPal finalized my transaction and within 3 or 4 days they arrived at my door it doesn't get any easier, all from the comfort of my home

Date of experience: March 29, 2026
Michigan
1 review
0 helpful votes
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Excellent hospitality and help
April 8, 2026

When I called the guy knew what I was talking about right away and he helped me get my parts ordered and he was very prompt on everything. He was very helpful.

Date of experience: March 29, 2026
New York
1 review
0 helpful votes
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My experience with J&P Cycle
April 8, 2026

Website was easy to navigate. I really like the shop my ride feature. Made it easy to narrow my search down to what fit the bike I'm working on.

Date of experience: March 29, 2026
Tennessee
1 review
0 helpful votes
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Tires didn't arrive on same day, which is a hassle. Additionally, the rear tire had no packaging, except a sticker when delivered. The front tire did have packaging around it. I did not appreciate the delivery person leaving my tires at the bottom of my driveway where someone could have very easily stolen them. That happened each time the tires were delivered.

Date of experience: March 28, 2026
1 review
0 helpful votes
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It's a very awesome place to order anything you need!

Date of experience: March 28, 2026
1 review
0 helpful votes
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Great service
April 7, 2026
Updated review

Great service fast delivery the only thing was delivery even though it came early the extra cost was annoying and sounded like a scam turned out wasn't

Date of experience: March 28, 2026

Was easy to use even for me price was far
March 24, 2026
Previous review

Was easy to use even for me price was far

Date of experience: March 14, 2026
1 review
0 helpful votes
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Great service
April 7, 2026

Awesome fast at getting the part will definitely keep using J&P

Date of experience: March 28, 2026
1 review
0 helpful votes
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Good price and good product
April 7, 2026
Updated review

Overall experience was good and shipping speed was spot on!

Date of experience: March 28, 2026

Quick and easy
July 18, 2025
Previous review

Quick and easy

Date of experience: July 7, 2025
Oregon
1 review
0 helpful votes
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Universal saddlebag mount
April 7, 2026

Product is solid but bolts were stripping with minimal pressure when trying to tighten through nylon locking nuts. Had to run to hardware store to get different bolts that did not strip.

Date of experience: March 28, 2026
Georgia
1 review
0 helpful votes
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'Spoke wheel weights. 25 oz.
April 7, 2026

I haven't used this yet. Im currently waiting for a wheel balancer I ordered.

Date of experience: March 28, 2026
1 review
0 helpful votes
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Slip on exhausts
April 7, 2026
Updated review

The overall process was very easy. From having product information and customer reviews handy was very helpful. Is very easy dealing with J&P.

Date of experience: March 27, 2026

Easy process!
March 26, 2026
Previous review

Easy process!

Date of experience: March 15, 2026
1 review
0 helpful votes
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Quick delivery, perfect fit.
April 6, 2026

Nice to know I can get something quickly that's not the cheap Chinese stuff.

Date of experience: March 27, 2026
Arizona
1 review
0 helpful votes
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I was able to use the make/model feature to find floor boards that would fit my bike. Adaptors were needed and this was clearly indicated. Ordering was easy, descriptions of items were sufficient and my parts arrived within a few days.

Date of experience: March 16, 2026
1 review
0 helpful votes
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Parts
April 6, 2026

Years ago I had very bad experiences with J&P Cycles so I used other companies. I needed a part recently and you were the only availability. You did a great job. So... I will use J&P as long as I get great service.

Date of experience: March 27, 2026
Argentina
1 review
0 helpful votes
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Its only a renewal
April 6, 2026
Updated review

It's only a renewal. It's only a renewal. Its only a renewal. Its only a renewal

Date of experience: March 27, 2026

Excellent service and products but shipping sucks...
October 5, 2025
Previous review

I had to have the parts shipped to Canada. They offered a flat rate of 35.00... Price was fine but it took from Sept 9th when I placed the order, until Sept 25th when I finally received it... 16 days, Really? I would have much preferred to have an option for shipping... Something like slow - medium - fast! And give me an option to select which one I'd prefer... Then I could make a decision based on price and how badly I needed the shipment...

Date of experience: September 25, 2025