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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,870
quality
23,541
This company responds to reviews on average within 5 days

Instant Feedback

73,060 reviews

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Arizona
1 review
0 helpful votes
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Replacement air filter.
August 11, 2025
Updated review

Order on line, fast delivery, correct part. Was kept updated on where my part was in route.

Date of experience: August 1, 2025

First time ordering from J&P Cycles
July 28, 2025
Previous review

First time ordering from J&P Cycles.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Speedo
August 11, 2025
Updated review

Good That's all I have to say. Shouldn't have to put 50 characters if I don't want to. If I had that many characters to say some thing then I would be unhappy. 50 characters to say some thing good is starting to aggravate me. Is this enough characters? Now can I go on with my life? Shouldn't have to be mandatory.

Date of experience: August 1, 2025

You think you're getting a good price then you hammer...
July 31, 2025
Previous review

You think you're getting a good price then you hammer us with an outrageous shipping charge. Making me wonder, "why go through you?"

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
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Fast shipping
August 11, 2025
Updated review

Needed a compensator for a bike parts were in stock and got to me quickly

Date of experience: August 1, 2025

Good11111111
June 29, 2025
Previous review

Good11111111

Date of experience: June 19, 2025
Arkansas
1 review
0 helpful votes
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Good product - poor communication.
August 11, 2025
Updated review

I received the order correctly. The mirrors are very nice however not exactly what I needed and this was because I was sort of ordering in the dark. Several times now J&P Cycles has not responded to my request for product information prior to the sale. Since the sale I have asked for information on other products. My inquiries have not been answered.

Date of experience: August 1, 2025

I am ordering these sort of blindly
July 27, 2025
Previous review

I am ordering these sort of blindly. I previously sent an email and a chat message requesting information but my inquiries were never answered. I hope these products work together.

Other than that, ordering was easy and the web site was easy to navigate.

Date of experience: July 17, 2025
Indiana
1 review
0 helpful votes
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Great
August 11, 2025

Wonderful and arrived on an nicely packed color match perfectly

Date of experience: August 1, 2025
Illinois
1 review
0 helpful votes
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Excellent service as always
August 11, 2025
Updated review

JP cycles typically has what I need to keep my bike running, fair pricing and prompt delivery.

Date of experience: August 1, 2025

Always have what I need
July 28, 2025
Previous review

Always have what I need

Date of experience: July 18, 2025
Massachusetts
1 review
0 helpful votes
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Packaging
August 11, 2025

The rocker box cover gaskets came in a soft package and were bent in half. Luckily I was able to straighten them out so I could use them. The other parts were fine and I completed the job.

Date of experience: August 1, 2025
South Dakota
1 review
0 helpful votes
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Enjoy the large selection
August 11, 2025
Updated review

Great selection of helmets in many sizes and colors. Fast and quick delivery.

Date of experience: August 1, 2025

Fair prices
July 31, 2025
Previous review

Fair prices

Date of experience: July 20, 2025
Arizona
1 review
0 helpful votes
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A little disappointed
August 11, 2025
Updated review

When I received the Mustang seat I ordered it showed obvious signs that it have been installed before.
The underside had a few scuffs. The seat itself was in like new condition on top but I suspect it was installed on a bike and a return repackaged as new. The original box showed signs that it opened and retapped.

Date of experience: August 1, 2025

Quick and easy, love the Veterans discount
July 29, 2025
Previous review

Quick and easy, love the Veterans discount. That's why I choose you over Dennis Kirk!

Date of experience: July 19, 2025
Minnesota
1 review
0 helpful votes
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Pre filters
August 11, 2025

Product arrived quickly, J&P cycles emails were fun to read, product was exactly as advertised, and fit perfectly. Would recommend

Date of experience: August 1, 2025
Illinois
1 review
0 helpful votes
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Good service
August 11, 2025
Updated review

They always have what I need. Delivery was quick. Pricing is reasonable.

Date of experience: August 1, 2025

Great service, good selection
July 27, 2025
Previous review

Great service, good selection.

Date of experience: July 17, 2025
Arizona
1 review
0 helpful votes
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Everything good.
August 11, 2025

Excellent. Excellent. Recommended. Good price, quality, fast shipping

Date of experience: July 31, 2025
Texas
1 review
0 helpful votes
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Oem style 1.5 inch Harley grips
August 11, 2025

Came when it was supposed to. Packaged great. Perfect shape. Havent installed them yet. But quality looks sturdy.

Date of experience: August 5, 2025
Oklahoma
1 review
0 helpful votes
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Slip on exhaust
August 11, 2025

Ordered on line, showed up a few days later with no issues. Fit like a glove.

Date of experience: July 31, 2025
Missouri
1 review
0 helpful votes
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I found the party by party number, I ordered and paid with the shop app, I waited a shorter than expected time and received my order. Noice!

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Quick Shipping, Easy Ordering
August 11, 2025

Shopping on the site is always simple. I used the search bar for these pants since I knew what I wanted. Ordering is easy. Shipping was fast. The only negative was I had never received an "item has shipped" email, unless it went to Spam. However, I received an "item being delivered" email quickly by surprise. These arrived day before something i ordered a week earlier from a different site.

Date of experience: July 31, 2025
Hawaii
1 review
0 helpful votes
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Awesome!
August 11, 2025

I really appreciate how kind and fast to reply these folks are. My new buckhorns arrived all the way to Hawaii with free shipping! I'll be back for more.

Date of experience: July 31, 2025
Massachusetts
1 review
0 helpful votes
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Decent price and delivered on time.
August 11, 2025

I ordered my rear tire on Sunday after I had scheduled maintenance for my Scout. It shipped on Tuesday and was delivered on Thursday which was the drop off day. Everything worked out great.

Date of experience: July 24, 2025
North Carolina
1 review
0 helpful votes
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Broken diaphragm mount
August 10, 2025

While installing the hub to the clutch basket wasn't hard at all, i installed the whole clutch basket and went to tighten the mainshaft nut while holding the diaphragm mounts with my hand one of them broke off rendering the hub useless

Date of experience: July 31, 2025
Missouri
1 review
0 helpful votes
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Parts rec8
August 10, 2025
Updated review

Somewhat disappointed, used to get parts in 3-4 days now it seams to take a week or longer

Date of experience: July 31, 2025

Great service
April 4, 2025
Previous review

The switch to FedEx instead of UPS has delayed shipping but still received in a timely manner

Date of experience: March 24, 2025