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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great to do business with, I will be using them in the future… thank you!
JP Cycles is a full service shopping experience and I can count on service to help what best suits my needs.
Ordered a battery for my harley and it arrived quickly. Very satisfied with the performance of the battery.
Ordered a tire and floorboard inserts. Tire came one day early and inserts came on time. Both were of the quality I expected. I have never had an issue with JP Cycle. Have always gotten decent quality parts at a competitive price.
Maybe ship in one box instead of two ship in one day instead of two different days but all is good. Thanks
The brake caliper rebuild kit worked well. I feel like the piston is slightly larger than the original one, but it works, so I'm not complaining. I would recommend paying for the faster shipping option, though. Unless you don't mind waiting.
Awesome great service great prices. All in all actuality great experience
I always get exactly what i order and comes to me quickly.
I ordered the wrong part, return was easy. Received a store credit. Reorder was fast and east. The correct part arrived 2 days later. Customer service was efficient, and knowledgeable and friendly. I still have a store credit that I plan on using soon.
I have bought Dunlop American Elite tires from you several times and when i looked again they were out of stock a week later same thing so i called and asked when they would be in and they said never!
Thrn they told me those tires were replaced with Dumlop AE2 tires, It really would have been a lot easier if you would have said that on the tire page that said out of stock. Like Dumlop has a better tire replacement called the AE2 with a link to buy those! Just saying
You guys are always on top of it thanks
I bought a lower profile windshield for my Ultra and it was a perfect fit. Very easy to change and fits great. I would shop with J&P Cycles again.
I like the options on the product. Gives me chooses.
Helmet met all my needs. Shipping was quick. I love finding products from J&P
Windshield brackets separated during assembly, a replacement has been requested via warranty card
Everything was delivered as described.Great product & they had what I needed
Stock one is wore, came out, leaked oil. Will install new plug before next ride.
Constant updates on order status. All parts arrived right on time.
Very knowledgeable and professional, thank you! You guys ROCK!
Order to harley davidson, sportscar carburetor rebuild kit, it came soon and all the parts fit perfectly and the carburetor no longer leaks.Thank you very much! I plan on getting some additional parts for my 1975 Honda CB750four...
The product was easily installed. Didn't fix the issue I am having but worked as it should.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

