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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,240 reviews

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Illinois
1 review
0 helpful votes
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Very pleased
August 13, 2025

Great to do business with, I will be using them in the future… thank you!

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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I always find many options to shop
August 13, 2025

JP Cycles is a full service shopping experience and I can count on service to help what best suits my needs.

Date of experience: August 2, 2025
Ohio
1 review
0 helpful votes
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Fast shipping
August 13, 2025

Ordered a battery for my harley and it arrived quickly. Very satisfied with the performance of the battery.

Date of experience: July 29, 2025
Wisconsin
1 review
0 helpful votes
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Great job as always
August 13, 2025

Ordered a tire and floorboard inserts. Tire came one day early and inserts came on time. Both were of the quality I expected. I have never had an issue with JP Cycle. Have always gotten decent quality parts at a competitive price.

Date of experience: August 2, 2025
Virginia
1 review
0 helpful votes
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Two different shipping
August 13, 2025

Maybe ship in one box instead of two ship in one day instead of two different days but all is good. Thanks

Date of experience: August 2, 2025
South Dakota
1 review
0 helpful votes
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Tail bag
August 13, 2025

Nice bag. Just what I wanted.,.,, mmmmmm don't know what more you want me to say.

Date of experience: August 2, 2025
Massachusetts
1 review
0 helpful votes
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The brake caliper rebuild kit worked well. I feel like the piston is slightly larger than the original one, but it works, so I'm not complaining. I would recommend paying for the faster shipping option, though. Unless you don't mind waiting.

Date of experience: August 2, 2025
Nebraska
2 reviews
0 helpful votes
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Great service
August 12, 2025
Updated review

Awesome great service great prices. All in all actuality great experience

Date of experience: August 2, 2025

I always get exactly what i order and comes to me quickly
September 12, 2024
Previous review

I always get exactly what i order and comes to me quickly.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Customer service was fast, friendly and efficient.
August 12, 2025
Updated review

I ordered the wrong part, return was easy. Received a store credit. Reorder was fast and east. The correct part arrived 2 days later. Customer service was efficient, and knowledgeable and friendly. I still have a store credit that I plan on using soon.

Date of experience: August 2, 2025

Easy web site
July 29, 2025
Previous review

Easy web site. Found what I wanted and ordered it.

Date of experience: July 19, 2025
Wisconsin
1 review
0 helpful votes
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DUnlop AE2 tires
August 12, 2025
Updated review

I have bought Dunlop American Elite tires from you several times and when i looked again they were out of stock a week later same thing so i called and asked when they would be in and they said never!
Thrn they told me those tires were replaced with Dumlop AE2 tires, It really would have been a lot easier if you would have said that on the tire page that said out of stock. Like Dumlop has a better tire replacement called the AE2 with a link to buy those! Just saying

Date of experience: August 2, 2025

You guys are always on top of it thanks
July 31, 2025
Previous review

You guys are always on top of it thanks

Date of experience: July 21, 2025
Arizona
1 review
0 helpful votes
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Aftermarket windshield
August 12, 2025
Updated review

I bought a lower profile windshield for my Ultra and it was a perfect fit. Very easy to change and fits great. I would shop with J&P Cycles again.

Date of experience: August 2, 2025

I like the options on the product
August 1, 2025
Previous review

I like the options on the product. Gives me chooses.

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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Customer friendly
August 12, 2025

Customer friendly receive merchandise quick fast no further comment

Date of experience: August 2, 2025
Minnesota
1 review
0 helpful votes
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White helmet
August 12, 2025

Helmet met all my needs. Shipping was quick. I love finding products from J&P

Date of experience: August 2, 2025
Vermont
1 review
0 helpful votes
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Windshield brackets separated during assembly, a replacement has been requested via warranty card

Date of experience: July 28, 2025
Ohio
1 review
0 helpful votes
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Great products
August 12, 2025
Updated review

Everything was delivered as described.Great product & they had what I needed

Date of experience: August 2, 2025

They had my parts & free shipping
July 29, 2025
Previous review

They had my parts & free shipping

Date of experience: July 19, 2025
Illinois
1 review
0 helpful votes
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Oil bag temp / level plug
August 12, 2025

Stock one is wore, came out, leaked oil. Will install new plug before next ride.

Date of experience: August 2, 2025
California
1 review
0 helpful votes
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Constant updates on order status. All parts arrived right on time.

Date of experience: August 2, 2025
Colorado
1 review
0 helpful votes
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Clutch cable
August 12, 2025
Updated review

Very knowledgeable and professional, thank you! You guys ROCK!

Date of experience: August 2, 2025

Very helpful thank you
August 1, 2025
Previous review

Very helpful thank you

Date of experience: July 22, 2025
Kansas
1 review
0 helpful votes
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Exactly what I needed!
August 12, 2025

Order to harley davidson, sportscar carburetor rebuild kit, it came soon and all the parts fit perfectly and the carburetor no longer leaks.Thank you very much! I plan on getting some additional parts for my 1975 Honda CB750four...

Date of experience: August 2, 2025
Colorado
1 review
0 helpful votes
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Good product
August 12, 2025

The product was easily installed. Didn't fix the issue I am having but worked as it should.

Date of experience: July 29, 2025