Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ItsWorthMore

ItsWorthMore

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ItsWorthMore?
grey stargrey stargrey stargrey stargrey star

ItsWorthMore Reviews Summary

The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.

This summary is generated by AI, based on text from customer reviews

service
120
value
29
shipping
28
returns
23
quality
538
This company does not typically respond to reviews

Instant Feedback

5,992 reviews

We monitor reviews for authenticity

California
1 review
5 helpful votes
Follow Ereik B.
Unfollow Ereik B.
Share Review
Report Review

Its worth less
September 2, 2018

He worthless company gave an honest description of two Iphon 5C models, all cables and headset included in good condition.
They gave an estimate that I accepted and then shipped the goods.

3 weeks later I get a check in the mail for less than 50% of the agreed price. During the call to customer support, it is claimed I have been informed about the adjustment. Not!

Just demand your phones back, and if you receive only the phones and not the cables and the earphones, just call again and...

Leave a review that helps others.

Date of experience: September 2, 2018
Virginia
1 review
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

I recently sent my iPhone to this company. During the process, they communicated with me on a regular basis. They offered me a fair price which I accepted. I would definitely do business with them again.

Date of experience: August 17, 2018
Ohio
1 review
0 helpful votes
Follow Connie A.
Unfollow Connie A.
Share Review
Report Review

Have had a wonderful experience with Itsworthmore. They have been very courteous, respond to messages or inquiries immediately. They have explained everything they have done or are going to do. Best group of people I have ever dealt with. So very pleased with their communication and the end result. I was skeptical at first, but they proved their honesty and professionalism from the very beginning. Very happy with them.

Date of experience: August 16, 2018
Massachusetts
1 review
0 helpful votes
Follow Ray C.
Unfollow Ray C.
Share Review
Report Review

I recently wrote a bad review of these folks. I had sent them two phones that both had a small separation between the screen and the case that I had not noticed. The initial review by their technician made it sound much worse than it was and caused the sale price to be reduced. After I wrote the review and responded to their email a customer service rep looked at the phones again with a technician and they both agreed any defect was minor and could easily be repaired. I was later notified that not only did they make the repairs but also that increased their original estimate by $10. It nice to do business with a company that steps up to the plate and does the right thing.

Date of experience: August 16, 2018
Florida
1 review
0 helpful votes
Follow Judy A.
Unfollow Judy A.
Share Review
Report Review

Wonderful Experience
August 15, 2018

Was skeptical of sending item through the mail but was surprised with the quick response. Was paid the amount of quoted. The response was faster then the mai service. Would use this company again

Date of experience: August 14, 2018
North Carolina
1 review
0 helpful votes
Follow Joyce D.
Unfollow Joyce D.
Share Review
Report Review

Great Job!
August 10, 2018

I randomly selected ItsWorthMore on the internet as a place to sell an Iphone SE. I mailed it off to them not knowing if I would ever see it again. Much to my pleasure they replied promptly and paid me in full very quickly. I heartily recommend them to others.

Date of experience: August 10, 2018
New York
2 reviews
0 helpful votes
Follow Philippe D.
Unfollow Philippe D.
Share Review
Report Review

I recently upgraded my iPhone 5 to iPhone 8. Searching around, "it's worth more" had the best offer for my old iPhone. I accurately described the type and condition of my iPhone 5, and they quickly sent me the box for the shipment to them. My iPhone was as described, so they agreed to the maximum amount of my offer and I had the check within a week! It was great working with them.

Date of experience: July 19, 2018
Nebraska
1 review
5 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Fraud
July 17, 2018

Sent them a brand new phone with box, etc. they said it was faulty, etc and offered me $3 instead of $99. Told them to send it back. This phone was used a couple of times for business and didn't have a scratch on it and worked perfectly. Don't fall for their gimmick

Date of experience: July 17, 2018
Georgia
1 review
0 helpful votes
Follow shafika h.
Unfollow shafika h.
Share Review
Report Review

I was trying to sell my phone so I can have a decent amount to get a new iPhone X with my earnings. ItsWorthMore is where I honestly found the best offer for my iPhone 7 Plus, over $300! I immediately shipped it out and once they received it, they did let me know that due to the screen change I had done a while back, they had to knock off $50. I was still extremely satisfied with the payout, which happened the next business day straight to my PayPal account. Easy, breezy, super simple!

Date of experience: July 9, 2018
Florida
1 review
1 helpful vote
Follow Marcia W.
Unfollow Marcia W.
Share Review
Report Review

This is a very responsive and efficient company. My first estimate was based on their list of iPhones and iPads. I evaluated my items as flawless. The company found my items in excellent condition, and I received a check for $30.00 more than the estimate. I recommend Its Worth More to everyone.

Date of experience: July 2, 2018
Florida
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Super Company
June 20, 2018

What a great company. They beat out all other companies with their offer to buy my iPhone 6. From receipt of my phone to payment was only 1 day. Can't beat that.

Date of experience: June 20, 2018
New York
1 review
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Share Review
Report Review

Process was very easy to use to sell my phone and highest payout I found. Fast turn around time. Friendly customer service.

Date of experience: June 18, 2018
South Carolina
1 review
0 helpful votes
Follow Vanessa P.
Unfollow Vanessa P.
Share Review
Report Review

Sold them an old 16gb iPhone and got a great price for it. They promptly sent a box to ship it in for free and sent an update once they received the phone. When there was a problem with the Paypal payment, I was able to get help quickly and the customer support was very friendly and helpful. I could not have asked for better customer service, it was almost like talking to a friend! Will definitely use them again in the future.

Date of experience: June 14, 2018
California
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Awesome experience!
June 14, 2018

Provided a quick online quote, free fast shipping, emails detailing where they were in the process of completion and a payment within 24 hours. Couldnt be happier. Thanks!

Date of experience: June 13, 2018
Florida
1 review
0 helpful votes
Follow Bruce R.
Unfollow Bruce R.
Share Review
Report Review

Great Service!
June 7, 2018

I have sold several Apple devices to them over the past few years... fair price, speedy service. This is the only place I use.
Better than the Apple store!

Bruce R.

Date of experience: June 7, 2018
California
1 review
0 helpful votes
Follow G M.
Unfollow G M.
Share Review
Report Review

I solicited offers for two iPhones, The response was immediate and within a few days they sent out a box with prepaid label. The acknowledged when they received the phones and that they were in evaluation. Two days later, I received notice that they were accepted and a check was in process for the amount originally quoted plus.

Date of experience: May 31, 2018
New York
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

I did an honest review of my phones before i sent them and got the amount they quoted. The one time we disagreed over the condition, the customer rep worked with me and we came to an agreement on a price quickly. I will use them again.

Date of experience: May 3, 2018
Florida
1 review
1 helpful vote
Follow Glenn R.
Unfollow Glenn R.
Share Review
Report Review

It is the usual give a high opening offer for your phone and then they come back with stuff that isn't even wrong with the phone to lower their opening offer. In the end you get next to nothing for a perfectly good phone. Don't do it with ItsWorthMore because it isn't in the end.

Date of experience: April 24, 2018
Louisiana
1 review
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

Efficient
April 23, 2018

I sent in 3 phones and they are sending a check for what was quoted. Had no issues with people I spoke to and they were up front on all counts. Just waiting on the check

Date of experience: April 23, 2018
California
1 review
0 helpful votes
Follow Don V.
Unfollow Don V.
Share Review
Report Review

Efficient
April 5, 2018

Sold iPhone 6s. Sent me a box to mail it in with along with a label for prepaid shipping
Wrapped up the phone and mailed it in. Less than two weeks later received a check in the mail that was for six dollars more than they quoted me. You people gotta realize that your product that you are selling that you were so in love with is only worth so much on the resale market. I have sold cars, tools, and four different gliders, every time I found out the same thing about all of them, they are only worth as much as someone will pay you; Bottom line.

Date of experience: April 4, 2018

From the business

Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.