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ItsWorthMore

2.8

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ItsWorthMore Reviews Summary

The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.

This summary is generated by AI, based on text from customer reviews

service
120
value
29
shipping
28
returns
23
quality
538
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5,992 reviews

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Wisconsin
1 review
4 helpful votes
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Scam
May 13, 2019

Scam. I sand the iPhone XS Max and they keep so I Report it so is a scam they will lies is a scam is a scam

Date of experience: May 12, 2019
Abbas A. — ItsWorthMore Rep
over a year old

Hello Maria,

We understand your concern in this matter, however, we believe that there may have been some form of misunderstanding as originally the device was found to be Activation Locked to your iCloud account. This lock would not allow the device to be used or to even be tested. This also means that your personal information may still be on the device and our only attempt was to assist you in removing not only the account but also your personal information. We still do wish to assist you and help in resolving this matter, please feel free to reach out to us via email or by calling us at (855) 487-9678. We look forward to assisting you further.

Illinois
1 review
2 helpful votes
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Scam
May 11, 2019

The promise me 110 and after reviewing, they were only going to give me $10. They stated they phone was locked to T-mobile in France, which is completely untrue as it was unlocked and functional in any other part of the world.

Date of experience: May 11, 2019
Colorado
1 review
0 helpful votes
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Simple, quick & easy money!
April 9, 2019

I had checked several places to sell my iPhone 6s Plus. Itsworthmore.com offered me the best price and made payment directly to my PayPal account. The process was super simple, quick and easy they have the best prices out of anybody that I compared them to. Save yourself time and go with itsworthmore.com first!

Date of experience: April 8, 2019
Colorado
1 review
2 helpful votes
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Overall everything was described and stated well. What I don't like is to me it seems like the billing only does one round of payments a day. They should be more efficient in getting their payments out to their customers almost instantaneously once they approve their offer. I sent in three items in and the fiat one they messed up in the date so the wire was rejected: Once I called in and pointed out what happened this should have been corrected immediately. I had to call twice to get it corrected. Three days later I have received two of the three payments from my items sent in. This is too long not to have received the 3rd payment by now. Needs to be paid the day it is approved and not 24 to 48 hours after.

Date of experience: April 3, 2019
Florida
1 review
7 helpful votes
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I had a horrible experience with this company. I sent my Apple iPhone 7+ with 32 GB of RAM to them. I sent the box and headphones. They sent me back a notice that there were "too many scratches" to keep the $200 offer (still below wholesale price for used 7+). There are two quarter inch scratches on the front of the phone. Those 2 cost the offer $75.

This is the classic bait and switch company. They hope you never ask for your product back so they can whittle you down and get a higher profit on the products. Work with local people, use Nextdoor or other local Facebook groups, don't send your items to these crooks.

Date of experience: March 26, 2019
North Carolina
1 review
0 helpful votes
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Fast and accurate. I received my quote quickly and the amount they offered was the amount I was asking. The check came quick as well.

Date of experience: January 24, 2019
Tennessee
1 review
0 helpful votes
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Quick and easy!
January 12, 2019

Great communication, quick payment and painless. Definitely would recommend to anybody. Don't waste your time shopping around for a "better" deal, put that thing in a package and get paid for it while you can. Electronics depreciate quickly!

Date of experience: January 11, 2019
Illinois
1 review
0 helpful votes
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Always a bit concerned about getting a higher bid but then adjusting prior to payment for no good reason. They paid exactly what the bid was, which was better than other options.

Date of experience: January 11, 2019
South Carolina
1 review
0 helpful votes
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Very Fair Price
January 12, 2019

I sold an iPad mini to them. I answered their questions and they gave me a price sight unseen. I knew once they received the item the price could change but it did not. I was paid within two days of them receiving the iPad.

Date of experience: January 10, 2019
Florida
1 review
0 helpful votes
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Easy online process, Fedex shipping a breeze, quick response time when shipment arrives, $$ in my pocket quicker with PayPal.

Tried several online companies and found Itsworthmore paid what they said, while other companies tried to discount my offer and claim it was used when it was not.

Date of experience: January 10, 2019
Maine
1 review
4 helpful votes
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Sent in four phones due to my cancellation with Verizon - all Galaxy S9 plus - all nearly brand new. The offers were good so I sent the phones in. Just got the "updated adjusted bid" and what a joke. One was NEVER used, has all the original packaging and yet it was downgraded over $100 on the bid for no reason other than they said it wasn't brand new in the box - ummm, what else do you want it to be other than BRAND NEW IN THE BOX because it was! The second phone was used twice and yet they claimed there were "deep scratches" - there weren't, I took pics of all the phones before I sent them in. So they dropped the price on this one substantially. The third one they claim was locked, nope - all paid off and unlocked. The last one they said had a small crack which it did but it wasn't on the screen and didn't affect anything - they dropped it to $80... for a S9+. So my initial OFFER went was cut in HALF. I told them to send them back and while it took TWO WEEKS to get them there in the first place with their shipper I sure hope I get them back sooner. Beware. I tried them as a new customer having used Gazelle before but i'll never return and will gladly tell anyone who listens to not sell to them. Gazelle has my business and i'm sorry I ever switched... they NEVER gave me less than my offer ever. Very disappointed. Beware!

Date of experience: January 9, 2019
Colorado
1 review
0 helpful votes
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Great Company
November 22, 2018

Offered more than the Apple offer and was able to get a check instead of an Apple gift card. Got the check very quickly! Highly recommend them!

Date of experience: November 20, 2018
Kansas
1 review
0 helpful votes
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Very fast and great deal
November 14, 2018

It only take couple days to receive my money from PayPal after I shipped my broken iPad, and it was such a great deal.

Date of experience: November 12, 2018
Georgia
1 review
0 helpful votes
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Was as advertised
November 10, 2018

Received my money with no corrections or issues within 2 days of them receiving the item. The entire process was perfectly seamless

Date of experience: November 8, 2018
Minnesota
1 review
0 helpful votes
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Excellent company to work with
November 10, 2018

Their offer was fair and the transaction couldn't have been easier, I will do business with them again without hesitation.

Date of experience: November 7, 2018
Texas
1 review
1 helpful vote
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Easy and honest
September 30, 2018

It was easy to get a quote and follow the instructions. They communicated well and paid me what they offered. What more could I want? This is the second time I've used It'sWorthMore.com to sell a phone. I'll be back.

Date of experience: September 29, 2018
Illinois
1 review
0 helpful votes
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Easy
September 28, 2018

Easy to use, payment via PayPal was pretty quick-
Got the amount of money that I had expected my device to be worth

Date of experience: September 27, 2018
Utah
1 review
0 helpful votes
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Fast payment
September 26, 2018

Easy to do. Competitive pricing. I received my money quicker than I anticipated. I recommend ItsWorthMore.

Date of experience: September 25, 2018
Texas
1 review
0 helpful votes
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Prompt and honest
September 26, 2018

These guys are prompt and honest. I've been satisfied with each and every transaction that was encountered. It really is worth more with them!

Date of experience: September 25, 2018
Ohio
1 review
0 helpful votes
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Fast and accurate
September 26, 2018

Great experience with ItsWorthMore, paid me what they quoted me in first place. My phone was in really excellent condition used maybe only 2-3 days, and they could figure out everything was good. Paid me in 2-3 business days after receiving he phone

Date of experience: September 25, 2018

From the business

Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.