I have ordered over 15 pairs of glasses over many years and all have been good quality however one pair in my most recent order had a wonky hinge that lost its ability to stay hold the arm open.
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Very happy with my new glasses and will order again when needing new prescription
The experience was generally good but they got my lens prescription incorrect on my two first pairs. They took longer than expected to correct and the issue and return new glasses with the correct prescription. Once everything was done I was happy with product but it was a rough ride for my first time purchasing glasses online. My only other critique would be they never actually acknowledged they made a mistake on my prescription.
It was my first time to order ilookglasses. I always wear it and get some compliments from my friends they said that it looks good on me.
Great glasses! Slow to receive, took a long time to get order but glasses are good. Took about a week to get use to with the same prescription as before although I know this happens from time to time as I have had glasses for a number of years. Bought 2 pair for wife and myself, we both like them.
Myself and my family have probably purchased around 20 pairs of glasses over the years, and I always received great quality lenses and timely delivery. Why spend about 5 to even 10 times more for no difference in quality. The prescriptions are just as good than anything I've gotten at a more expensive eye wear store.
Great quality, sturdy, and stylish frames.
No issues with lenses.
Customer service is very helpful, kind and accommodating.
Great low prices.
Got my glasses and sunglasses and love them. Even got a free pair of sunglasses with it.
Replaced old glasses with new prescription!
Ordered with good customer service and my prescription followed to a T.
I have ordered several pairs of glasses over the past few years. The customer service has been excellent. However, the quality of frames on my 2021-22 order was lacking. The lenses were chipping inside the frame, not just once, but on the replacement pair as well.
Had a wonderful shopping experience, I made a mistake with my prescription, and they exchanged my glasses with no problem, even though it was 100% my fault. Best customer service I've had in a while! Highly recommended.
I had to buy a pair of prescription sunglasses due to loosing them in the water. Came across this website and purchased 2 pair for the price of 1. Both pairs came pretty quick and look great considering buying them online and not seeing them in person.
I ordered on the Black Friday sale. First time ordering glasses online. They contacted me to confirm all my numbers were correct and when I received them they were perfect!
I was very pleased to receive a validation email asking for my prescription to be sent to be sure that I was accurate with my initial order entry.
Very easy to order with prescription.glasses arrived very fast
Very pleased with my glasses and the selection and prices are great
This isn't your ordinary online shop that takes your money without helping you spend it on the right items. When I ordered, I was super surprised that they contacted me right away to discuss the frame size and whether it would be suitable for me. Way to go iLookGlasses. I would shop here again.
Very affordable and I love the different designs you can chose from.
Received my glasses very quickly and I love them. They were also very affordable.
I purchased these glasses for my brother in England. The website is easy to navigate and once I received my order I shipped them (reading glasses & sunglasses) to my brother. He has told me he is very happy with them. Thanks.
I hate the glasses that have the plastic tips on the end. I had multiple pieces fall off
Thank you for reaching out!
We sent you a private message regarding the plastic tips on the end of your glasses so we can talk more about it.
We look forward to hearing back from you soon.
We thank you for your genuine comments. We apologize for the delay.
It does take a bit long time to receive glasses with progressive lenses after the order is confirmed. Your feedback helps us to improve and do better going forward. We look forward to being of service again in the near future.