Liv Luv ShopReviews 357

I have ordered from them MANY times and spent a lot of money there and have never had a problem until now.

I placed an order on 10/11 and got an email that it was out for shipping on 10/18. I then got an email saying it was delivered to my address then immediately got another email saying returned to sender. I NEVER got a package and I NEVER returned to sender.

I gave it a few days to see if it was returned to them which it was. I then reached out to them via email, Facebook, and phone which none of them seemed to work. I messaged them 3 times on Facebook, which they recommended- no response. I called the number provided which goes straight to a recorded voicemail which the voice mailbox is full so you can't leave anything. I emailed them twice before getting a reply on 11/9 basically asking a question that the answer was stated in my original email. I replied same day and got no reply. I sent another email on 11/21 and again today 11/29.

It's been well over a month and I've been charged for something I never received and they are absolutely no help.

I NEVER write bad reviews but for a company to take your money and not give you the product that you paid for or try and help with an issue, I feel like it is much needed.

First after a month I had to contact paypal which prompted them to get my stuff out within a week. But these were not what i ordered at all the leggings were more like see through tights 3 times smaller then I ordered. The baddest witch on the block sweatshirt isnt a sweatshirt at all but also very very thin (thinner then a T-shirt - half sleeved shirt)(not sweat shirt) also 2 sizes to small. I asked the company to send me a shipping label to send back for a refund and they refused and wouldnt send label and said they would not refund me either. I would have to pick something from there store and i already had to wait for 1 month for first order and do not trust them anymore to make transactions on time or there stuff they sell is cheap.

I wish I had looked at these reviews before placing my order with this company. After finally receiving my shirt i was not happy with it the minute I opened it. For ONE the color is washed up and extremely rough and TWO the shirt definitely does not look like the nice pictures they take online. I looked all over the website to see if some how I can report this company bc I've never experienced this bad of a product specially for what I paid for. Even wall-mart has better materials. Do not buy anything from here.

I felt like I needed to write a review due to all of the negative feedback I have seen for LivLuvShop. After placing an order on 9/4 and waiting until about 9/15 without any word, I looked at reviews for this seller and was so bummed to see all of the negative reviews. I was expecting that I would never receive my order after reading all of the bad comments. I contacted the seller, and they reminded me that they ask for 10-15 days to process the order before shipping. True to their word, I received a tracking number on the 16th day, and my items arrived via USPS from Florida to California around five days after that. All items were as pictured and of good quality. In a world of Amazon Prime, it's easy to get frustrated when an order takes over two weeks to arrive, so my advice is to plan ahead! It may not be quick, but your order WILL come--at least it did for me. I'm quite pleased with my purchase, and I will definitely order from this seller again.

Ordered three T-shirt's and paid for express shipping. On day 9 or 10 I emailed them and was told that they take 10-15 BUSINESS days to process orders. Are they growing the cotton?! Good heavens. This policy is buried in their "About Us" section of their website, along with "All sales final". So I made it my mission to make them miserable by emailing EVERY DAY some snarky comments and finally they refunded my money. On "real world" day 17. Yep, after 17 days they still had not "processed" my order. So good luck and buyer beware. Kailey in their so called customer service department is worthless... until you make her mad enough and she refunds your money.

I ordered from them on 8-11-18 and was given the option for expedited shipping, which I paid for. After 10 days without a shipping notification I emailed the company asking for an update. I was told that they needed 10-15 days to PROCESS the order which was NOT clear when placing the order. When I asked to cancel the order I was informed that "All Sales are Final". Are you joking? There wasn't a sale - they just took my money! Now it's been 17 days and no items and no additional emails. I filed a dispute with my CC company and also put a complaint on the BBB. This company clearly shouldn't be allowed to do business. Total scam.

I ordered from this site and over a month later they just up and refunded my item so i would quit asking where my order was with no choice of mine. All month they either ignored my emails or just put me of by saying it will be 10 to 15 business days or I just checked your order and it will be shipped in 5 business days and of course after that kept dragging it on and on until they just emailed me that they had refunded my order. Talk about customer service.