Liv Luv ShopReviews 357

I placed an order on August 13th for a pair of jeans and a tee. I went with regular shipping because like some of you last time I paid extra for rush shipping and of course 2 weeks later I got it. Well this time I ordered regular shipping. But that was a month ago and I have emailed them 4 times and only got one email back which was on the 31st saying it was going out next week. Well next week has already come and gone. And still no more emails. The thing is right now I could have used that money ( which they have already taken it off my credit card) because my husband has cancer and I have to drive him everyday for the next 33 days to radiation and chemo treatments. Which is 2 hours away from where I live. They should not be able to do this to people. It is not right. The girl that emailed me (Kailey was her name) is no longer answering my emails and their voicemail is full. So I can't leave a message. Someone should be able to do something or figure out how to get ahold of someone else.

Kelly

I placed an order for a shirt 13 days ago, it shows on their site allow 5-7 business days for delivery conformation. After 7 days I received an email saying my order had shipped, I checked the USPS tracking code and all it said was "Pre-Shipment Info Sent to USPS, USPS Awaiting Item", I sent them an email asking when I should expect to receive it. No answer. 3 days later, still shows "lPre-Shipment Info Sent to USPS, USPS Awaiting Item", another email sent since I did not receive a reply the first time. Now it has been 13 days since I have placed my order, 7 days from when it showed it "shipped", 3 emails and multiple calls later with no response from email and voicemail full. This place is a scam, they take your money and do not send you your item.

Like everyone else, I wish I would've read reviews first. It's been over a month and I have yet to receive anything. I've emailed, called (voicemail is conveniently full) etc. I'm about to get the company's address and send someone I know down there to investigate. This is such a scam.

To say I am extremely frustrated would be an understatement. I placed an order almost a month ago and even paid for expedited shipping. I have emailed several times and have even Facebook messaged and posted on their wall them with ZERO response. My order was well over $100 and I can't even get a hold of this bogus company. Are you kidding? Do not waste your time or money. I've never had service at this horrible level and I would have never ordered had I know this would be the situation I ended up in. I will be reporting this business to the BBB and I do not advise anyone should order from them. EVER!

I wish there was a way to get this company (which is actually a business out of her home) taken off the Web, Facebook & every other social media out there so no one else has the misfortune of dealing with them! I ordered something 3 months ago & on the day I placed the order immediately my charge card showed the transaction. I tried calling the number listed but it said the voicemail was full (no doubt with messages from very aggitated customers as myself) so then I started emailing Kailey whom I believe owns this at the end of July (a month after placing the order) inquiring when I'd receive the water bottle I ordered & finally received a response 4 days later stating the item is still in production. I told her it was a gift for someone & needed it by the middle of August. She responded 3 days later saying she couldn't guarantee shipment by then. So I said fine just cancel the order & refund my credit card. To which she said Sorry all sales are final! I'm so angry at whoever this poor excuse of a business woman is! She needs to be shut down! Now I should say at the very end of this that today the damn thing finally showed up... not that I can do anything with it now!

I wish I had read the reviews first. I ordered something in August which was to be delivered in September, instead their delivery schedule says October. So I went in to cancel and sent them an email and a facebook message. Their reply was that they were getting my order ready to send "right away." NOW today, they took an additional $36 out for NO reason. I'm on the phone with my bank. I cannot believe this. I tried to call their customer service number which of course is closed.