ID.meReviews 39,419

Fast and reliable and very good attention and charisma in the video call

This site does not always accept your entry and doe not give clear instructions at start.

Horrible experience. Waited hours for a human on multiple days (5) for help resetting a password only to be disconnected and never helped. I received an email saying someone would reach out to help with the problem and they never did. My problem was not one that fit into the chat bots repertoire.

Took over 2 hours after it was advertised as 15 min. If you don't have a smartphone you are in trouble. Very difficult to use and I wasted my evening.

Ez to use and set up. Glad i had a human verify me.
As for the information they'll be holding on to. It will be a matter of time until another data breach reveals my information. Because they'll somehow not learn to encrypt/ anonymize the data at the very least.

Very easy to do what I wanted to accomplish thank you ou

Don't even bother unless you have several hours to devote to a frustrating process. It took 3 of us to finally get this done.

Very finicky when doing video confirmation... didn't work for me. Forcing me to wait 20 minutes for a video call.

I thought this was very easy instructions very easy for along

Had to complete 2 ID verifications. The first went well online. The second had to be done with a face to face call. The timer showed 55 minutes which kept changing to less then more time.
8 hours later the face time call lasting 6 minutes was complete.
What a horror!

Pretains mostly to the Video Selfie and access requirements. Even though device is modern and the settings are correct, refuses to complete video selfie portions. Redundant unnecessary function as biometrics and codes and emails already used.

The IDme is very good and easy to do it
You also have access to it all the time, you don't need to carry any paper work with you, because through your phone, you can have asses to it all the time.

My experience was NOT a good one. I was accused of creating the problem. I was not able to fix the problem. I absolutely despise HACKERS! I feel as though I was the perpetrator and not the victim. When in reality I was the victim and I have no faith that my problem will be fixed!

After failing miserably trying to register on login.gov, a Google search told me how much easier ID.me is – and it was the truth. The procedure was straightforward, clear, and quick.

The process is much too intrusive. I am genuinely worried that the information gathered will be used for other purposes. I am not confident in the DOGE process that led to the use of ID.me. This is an enormous data-gathering project by the government. How will this information be used in the future? I also do not think most seniors can easily follow the process.

ID.me is a better way to go when wanting to login to your government account's, so much faster too! I really like the experience & you will too! Trust it🙏🏼

I was able to sign up but i had to have my son help upload my license and take my selfie. Don't hesitate to ask for help. It can be very stressful and frustrating if you aren't very computer friendly. Good luck!

It was well worth the hassle of going back and forth to establish your identity.

The video verification process was very easy to navigate. I like that before they give you access to anything you have to provide a code set to your phone number.