ID.meReviews 42,441

I do not understand why the US Govt has to subcontract with someone to verify who I am to get on their website. Gee golly Mr Wizard I was able to verify myself and sign up on SSA before this clown show. Why the need for change? Lets spend more dwindling SSA resources to pay a company to do what SSA was doing all along. I bet when Soc Sec benefits are reduced ID Me will still get paid.

It was so easy to get our ID.me we use that to sign in on several different sites and you don't have to give all your information you just click them and it sends everything they need to know but keep your personal information safe

Muchas Grasias por su ayuda tube un exelente experiencia el servicio que dan es muy bueno lo recomiendo mucho.

I was actually notified on here that the irs may owe me money and I told me what form to submit I submitted them and about 8 weeks later I got a check in the mail from back taxes! Just when I really needed the extra money too. Any notices from the IRS that you may have missed at your mailing address you can see in here it's very helpful especially if you've moved and not able to get mail from an old address

They have an automated system for check-in which is very efficient. Staff is always friendly and helpful! I have Alzheimer's and am a widow and often need help.

Efficient. But i have had my data compromised at least three times while a government employee. I hope this doesn't allow another hacker to steal my data

Fueron muy amables conmigo y fue muy rápido y sencillo

They make you wait in a waiting room for hours and right when you think that you can go and make an appointment guess what you can't because there's not one day that you can pick or choose so you either gotta wait in the waiting room for hours or you gotta save an exit and come back the very next day and right when you think coming back, the very next day will be different, but surprise the same $#*!

Awful identification process that is broken. If you have to identify yourself via video call, brace yourself to wait for 3 days to be selected for the call

It's not like you have a choice if you want to get into your SSA account or IRS account! It took days to get this sorted out. Their ability to review the photos of my documents was pathetic.

Muy buena experiencia en la video llamada sin ningún problema

I received a suspicious email about my Social Security documents. So, I didn't click on anything and went the direct route to SSA.gov. Using ID.me as my secure access portal I was able to access the actual Government site and verify a few things. That was my reason for using ID.me, today.

Horrible wait time experience. They do offer to set up an appointment, but it only goes as far out as the current week, and it completely fills up very quickly. I was estimated a 2 hour 5 minute wait time at around 1 o clock my time. NINE HOURS LATER, I finally get onto a call. The guy working the call was great, no complaints there. Quick and easy once we connected. But the wait time is inexcusable.

ID.me has helped me save Money on shoes, clothing, sunglasses, etc. It has saved me some money and I appreciate there's a program that helps first responders and healthcare workers save some money. We feel appreciated. Thank you

After multiple attempts to rectify my status to active duty instead of veteran there is no method that works. No actual person will contact me either. I feel like this company is a scam.

I was given an estimated wait time to speak to someone of an hour and a half. When I went to schedule a time to speak to someone, no matter what time or day I selected, it said there were no more available slots for that time. So I waited. The hour and a half expected wait time turned into four hours of my time being held captive only to be on the line with someone for five minutes. It is two days later and I am still fuming.

Muy rápido y la persona que me ayudo excelentes servicio.

Trying to figure out how to push the right buttons on a phone or computer is not that much fun. It can be more aggravating than productive. Verifying my information with I'd me was more or less self explanatory. If you need the service provided, it's the way to go. Just trying to get from one app to another for verification isn't any fun though…that's really my one gripe