ID.meReviews 39,779

It was easy to upload my ID photos and the color flashing video selfie was quite interesting!

I waited and waited and waited some more to simply interact with a live human being in the CHAT room. There was no customer support delivered at any time during the 3 or 4 attempts I made to use the CHAT room. It is impossible to contact the company to get answers, and the AI system that offers "help" is an absolute joke at ID.me.

God lord, trying to access the IRS for privous tax years was a literal s-show. Good luck. Be happy they arren't asking for your DNA or first born.

Problem resolved. I was very anxious about the issue I was addressing but all this took me through the process of resolution. Thanks

I set up my ID.me account several years back. It is attached to my Social Security information, and I have had no problems navigating the system whenever I've needed to access it. I love the way they verify my identity before any information is shared with me I would recommend it to anyone.

The overall, I D. Me to sign up for the on- line Social Security access was relatively easy. I just wasn't sure if the video photo captured the photo or not because it doesn't snap like an actual photo. Other than that the process is quite simple.

The Terms and Conditions suggest that unnamed third parties are involved. I was not convinced that IDS.me is secure or necessary.

Seems secure and straightforward. With ID.me I was able to retrieve an important document sane day vs 21-day wait and an unpredictable phone wait time

I AM NOT COMPUTER SAVVY AND EVEN WORSE WITH A SMART PHONE. MY EXPERIENCE SHOULD NEVER HAVE HAPPENED TO BEGIN WITH. THERE WAS NO NOTICE EITHER FROM IRS OR TURBO TAX THAT THE IRS NO LONGER SENDS PAPER CHECKS. IF I'D KNOWN THAT I WOULDN'T HAVE HAD TO SPEND HOURS AND HOURS TRYING TO FIGURE OUT HOW TO DO THIS ID.ME THINGY. WHAT A FREAKING WASTE OF MY TIME.

It was a little hard to go through all the steps, but in the end, I understood the process and succesfully access my account.

No real issues, take your time completing the process.

I was forced to use this in order to put in my tax return. I feel violated and unsafe because of this. Worst of all is that the IRS rejected my tax return twice because I didn't correctly guess my AGI from 2024. I imagine that they have some kind of number in there, but I have no idea what it could possibly be.

I was having difficulty signing in but once I deleted my account which took 24 hrs than I was able to create a new account and everything was done in minutes

I could not believe all the steps involved in creating an ID. Surely someone tried to come up with the most complex and confusing process. I doubt many will use.

It was not what I thought it would be,
It was fast and easy getting my ID me login, I can say it will make logging in to anything you us it on fast and so far for me safe.

The ID.me process is annoying, complicated, time-consuming, it has bugs, and I hated the process that I was forced into so that I could get access to my State Retirement Account. If I didn't have to use AI, I would not for such an important function as accessing my Retirement Account.

I used for the first time for IRS access. Easy to handle and looks truthful. Will use in the future 👍

Explained to the agent that my wallet was suspended due to an incident from last year, and I needed to regain my account in order to access my tax forms and services through my IRS account. Contacted the agent after a couple of days and explained my situation, provided clear information and they were able to help me lift the suspension from my wallet. Overall, very happy with the service.

I chose this to replace the hours of redialing to contact the OPM or SSA. It took awhile to wade through my son's forest of antihacking apps and enter my info, but ID.me itself is intuitive and UX excellent. My issue is that using it didn't get the OPM to mail Or email my 1099-R as requested. Actual date of experience: a couple of days about a week before 04-08-26.