Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Je suis toujours dans l'attente du reçu de ma
Transaction. 400$ a été prélevé de ma carte alors que j'avais réservé la chambre (1 nuit) a un prix d'environ 150$. C'est le commis de l'hôtel (Le Dauphin a Longueuil) qui m'a expliqué la procédure et qui m'a indiqué que je devrais recevoir le reçu de votre part. J'éviterai de faire affaire avec vous à l'avenir…
Réservez deux fois la même chambre par erreur suite à un bug de l'application et je ne peux pas me faire rembourser
Fantastic quick easy to use website, thank you you have such a great product, thank you so much.
It was difficult to fine the confirmation email. Because i had forgotten the in which i used to book the hotel.
It was quick and easy, but did not like the countdown i am not that fast typing..
Easy to make a booking and confirmation was emailed very quickly.
I booked a hotel online and now I'm asked to do a survey. Wasting my time
Easy to make my hotel booking
I found the site straight away when I searched for the hotel
When we went to check in they couldn't find our reservation. I had to show them a picture of my confirmation.
Sweet thanks $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$s
The experience was good but booked 2 rooms minutes apart and charged 2 different rates.
Wish I was able to book 2 rooms in one go
One was 228.65 and second was 276.15.
Doug Fatum
I wasn't aware I wasn't booking directly with the hotel until after my credit card was confirmed. There was nothing about HotelsOne until then. A bit sneaky, really.
Site was easy to use to find and book my accommodation.
It was easy to book online and received confirmation immediately. Have not completed our stay, so will have to hold off on commenting until then.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
Save up to 75% on hotels in 15,000 destinations worldwide. Read hotel reviews and find the guaranteed best price on a choice of hotels to suit any budget.

