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HopperReviews 3,445

2.6

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Hopper Reviews Summary

Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 10th among Travel Deals sites.

service
673
value
648
shipping
277
returns
471
quality
555

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Virginia P.
1 review
0 helpful votes
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Its LEGIT!
January 6, 2020

Hopper literally always finds THE best deals! So glad I found it!

Date of experience: April 21, 2020
Jason F.
1 review
0 helpful votes
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Love the app
January 6, 2020

The app is pretty awesome. I love how easy it is to create watch lists and also get alerts on great deals. My only wish it was possible to filter out certain airlines so that they aren't included in price alerts.

Date of experience: April 21, 2020
Tom F.
1 review
0 helpful votes
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Is this broken?
January 6, 2020

Used this app with success before. Last month always says not enough data to predict prices. What's the deal?

Date of experience: April 21, 2020
Nicole D.
1 review
0 helpful votes
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I don't like shopping around for flights but Hopper makes it much easier. Love how they give you the best deals first to see if it works for your needs but have lots of other options too.

Date of experience: April 21, 2020
Jim O.
1 review
0 helpful votes
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User Friendly!
January 5, 2020

I love how informative and easy the Hooper App is to use. Plus, I also check their prices against the airlines and other travel search engines. I'm very satisfied with the deal and the insurance I received on this app.

Date of experience: April 21, 2020
Nick A.
1 review
0 helpful votes
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Ease of Use
January 5, 2020

Really easy to book flights and find the search function way to navigate. Have booked multiple flights with 0 issues.

Date of experience: April 21, 2020
Scott W.
1 review
0 helpful votes
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I love the searching capabilities and color codes to indicate best flight times. Then being able to watch flights and get guidance on when to buy and when to wait is a bonus!

Date of experience: April 21, 2020
Jessica C.
1 review
0 helpful votes
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Price freeze!
January 4, 2020

This app is great ! Easy and intuitive to use. And the greatest feature is being able to freeze the price for 7 days !!! Excellent app for anyone getting on a plane .

Date of experience: April 21, 2020
Karen C.
1 review
0 helpful votes
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As advertised, this app is fantastic. I was advised of a price drop & my SFO to Zurich flight round-trip, 1 layover was only $600.

Only suggestion is that prices be displayed on all the flights currently being tracked. It becomes tedious to open & close multiple flights to check on prices.

Date of experience: April 21, 2020
Mark D.
1 review
0 helpful votes
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Add to Wallet feature
January 4, 2020

I love this app and the savings. Im always happy to pay the tip fee. You guys save me money..so why not. 1 thing tho..Plz add a "add to wallet" feature. It will make my life so much easier

Date of experience: April 21, 2020
Janet W.
1 review
0 helpful votes
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Low Rates
January 3, 2020

I was able to get my flight at an extremely low rate compared to other websites such as Priceline. I'm loving it!

Date of experience: April 21, 2020
Scott F.
1 review
0 helpful votes
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Could be better
January 2, 2020

The app should let you look for things based on your amount of people going. I was looking at hotels and it only let me see options for 1 or 2 people and I'm going on a trip with 13 people. But other then that the app is awesome

Date of experience: April 21, 2020
Michelle N.
1 review
0 helpful votes
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Price freeze
January 3, 2020

Great great function!!!! I used the price freeze without purchasing tickets, hoping the price will still go down. Price went up by $40 each ticket but thanks to price freeze- I got my deal. You still have to pay the new price but I received my refund of the difference wishing 2 days.

Date of experience: April 21, 2020
Joe Y.
1 review
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Thank you so much for making this ticket affordable for me to go back home for the celebration of life for my mother this will be one year since she was sent to heaven so thank you

Date of experience: April 21, 2020
Mark B.
1 review
0 helpful votes
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so easy!
December 31, 2019

I love this app!
I've used it a few times and never had any issues.
Thanks for finding the BEST deals.

Date of experience: April 21, 2020
Brenda A.
1 review
0 helpful votes
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1st time
January 1, 2020

Hello, I liked the simplicity of the app in finding the right flight on the right date. I recommend 2 things:

1) There should be a way to sort layover times. Maybe there was but I missed it.

2) It was difficult to swipe after putting in my credit card #. Maybe just have a "submit" button.

Thanks Hopper

Date of experience: April 21, 2020
Tom E.
1 review
0 helpful votes
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Cost
January 1, 2020

It said it would be going back down and didn't. It only went up. It cost me $100 more.

Date of experience: April 21, 2020
Frank A.
1 review
0 helpful votes
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My trip to Australia
December 29, 2019

So I noticed google flights and hopper have about the same prices but hopper has more flight options. Let's see how it goes

Date of experience: April 21, 2020
Laura H.
1 review
0 helpful votes
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Excelente
December 30, 2019

Es la segunda vez que hago el Search con Hopper y me ha encantado. Termino comprando el pasaje.

Date of experience: April 21, 2020
Melissa H.
1 review
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Price freeze is great
December 31, 2019

Price freeze is invaluable. Staff very responsive and although the process of refund initially is confusing (maybe because of their volume this time of year) they did process it eventually through PayPal. Overall would continue to use this app!

Date of experience: April 21, 2020

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


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