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Hop2 Reviews Summary
Hop2 has a rating of 4.2 stars from 341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hop2 most frequently mention customer service, travel agency and good prices. Hop2 ranks 14th among Discount Travel sites.
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Quick responses to queries, everything was arranged as agreed - one shall value such a customer oriented attitude, highly recommended.
Lou was my agent who provided excellent service. She gave me better prices compared to other suppliers offering the same itineraries. I'm happy with my choice!
Dear Ken,
We’re delighted to hear that Lou provided you with excellent service and was able to secure the best prices for your trip. We truly appreciate your trust and are so glad you’re happy with your choice.
Regards,
Hop2
Thanks for the great service! Countless times booked with Hop 2, always a blast!
Dear Mary,
Thank you for your continued trust and loyalty! We’re thrilled to know that booking with us has always been a great experience for you.
Regards,
Hop2
I enjoyed booking through you, guys, and will be happy to book my next trip through you again. It was my best experience.
Dear Ken,
Thank you for your wonderful feedback! We’re delighted to know you had such a positive experience with us, and we’ll be happy to assist you again with your next trip.
Regards,
Hop2 Team
Well done Hop2! An easy, hassle free way to book flight tickets - They truly know how to handle their customers. Highly recommended.
Dear Reggie,
Thank you for your kind words! We’re glad to hear your booking experience was easy and hassle-free. Providing reliable service and care to our customers is always our priority. We truly appreciate your recommendation.
Regards,
Hop2 Team
Very well organised, short response times, supportive. All my questions were answered promptly and I was very satisfied. Would book again.
Dear Faith,
Thank you for sharing your experience! We’re delighted our team could support you promptly and make your booking smooth. We look forward to assisting you again on your future trips.
Regards,
Hop2 Team
Service was fantastic hence, without any hesitation, my flight tickets were booked in no time. I will continue to book all my flights here. Highly recommend
Dear Jeese,
Thank you for your wonderful feedback! We’re happy to know our team made your booking experience seamless. We truly appreciate your trust and recommendation, and we look forward to assisting you with all your future flights.
Regards,
Hop2 Team
Yes for Hop2! Meaningful information was promptly provided, The service was impeccable and the value of their flight deals was just incredible.
Dear Nancy,
Thank you for your kind words! We’re glad to know you found value in our deals and that our team was able to assist you promptly. We truly appreciate your trust and look forward to helping with your future travel plans.
Regards,
Hop2 Team
A customer-oriented team will offer you hassle free services. Thanks Esther for your warm service!
Dear Diane,
Thank you for sharing your experience! We’re pleased to know our team could assist you right away with your seat selection. Your appreciation means a lot to us, and we look forward to helping you again.
Regards,
Hop2 Team
Surprisingly, your people were great, very attentive to any of my questions and quite informative in return.
Dear Henry,
Thank you for your kind feedback! We’re delighted to hear our team was attentive and helpful in addressing your questions. We look forward to assisting you again on your future travels.
Regards,
Hop2 Team
Very efficient and friendly service from Santi. I felt comfortable managing my flight ticket with her help. Great knowing there's someone you can ask questions and get the needed answers
Dear Robert,
Thank you for your thoughtful feedback! We’re glad to know our team exceeded your expectations and made your experience a pleasant one. We truly appreciate your trust and look forward to assisting you again.
Regards,
Hop2 Team
This is the first time I have booked my flights with Hop2. I found the booking process easy. The prices - attractive. The staff - friendly. A great company to do business with!
Dear Lucie,
Thank you for your kind words. We’re thrilled to hear that your first booking experience with us was smooth and that you were pleased with the pricing and service from our team.
We truly appreciate your trust and look forward to helping you again with your future travels.
Kind regards,
Hop2 Team
I got to it through skyscanner, even though the total number of reviews is low Hop2 didn't disappoint. Even though it's new, it looks more professional than other sites like Budget Air. Everything is easy to access and I can see all the information I need for my flight! Also, it's one of the only third party sites that enables direct communication so it reduces a lot of hassles
Dear Hani,
Thank you for taking the time to share your feedback. We’re pleased to know your experience with Hop2 left a positive impression and that our service stood out for its professionalism and convenience. Providing clear information and reliable support is always our goal.
We appreciate your trust and look forward to assisting you with future bookings.
Kind regards,
Hop2 Team
Along with the customer oriented attitude, Hop2's pricing was the best by far we could find. Will certainly use you when arranging our next holiday. Many thanks.
Dear Thomas,
Thank you for your wonderful feedback. We’re delighted to know you had a positive experience with our team and found great value in booking with us. Your trust means a lot, and we look forward to helping you with your next holiday.
Kind regards,
Hop2 Team
I am leaving on a flight in the middle of September and you were going to charge me a fee for a july 28 event... of which I have none.
Your ad stated I NEEDED to complete my account... assuming it was for the flight from Porto and back
No idea about this $19.00 charge... never asked for it and don't need it... I either go or loose my trip
That is what I do
Thanks for your interest in my interaction with your group
Dear David,
We’re sorry to hear about your concern. We’ve sent you both text messages and an email to better understand your review and clarify the situation. Our team is ready to listen, assist, and investigate this case for you to ensure it’s properly resolved.
Kind regards,
Hop2 Team
Booked flight did not realise long layover in singapore.called to change it
Eas told it will cost more than the ticket.sure flight got changed on me at your link.
Dear Indar,
We understand how inconvenient a long layover can be and how frustrating it must feel when changes seem costly. Please know that we are strictly following the ticket rules and regulations agreed upon at the time of booking. These restrictions are set by the airline for each specific ticket.
Should you require further assistance, don't hesitate to reach out to us at [email protected]
Kind regards,
Hop2 Team.
It was easy to use but I haven't flown yet so I will reserve judgement on the quality of your services
Dear Thomas,
Thank you for your review. We’ve reached out to you via email to learn more about your experience and to hear your feedback after your recent flight. Your input helps us improve, and we look forward to your response.
Kind regards,
Hop2 Team
Looking for a last minute booking to Dublin and found it on this site with the same airline for half the cost
Hi James,
Thank you so much for your feedback!
We're glad you were able to find a great last-minute deal to Dublin with us, especially at such a great price. We’re always happy to help travelers save while flying with the airlines they trust.
Wishing you a smooth and enjoyable trip, and we hope to assist you again in the future!
All the best,
Hop2 Team
Prices are as described in the search and no other extra charge go final payment. Isue Itinerary minutes after fully paid.
Hi Hai,
Thank you so much for the great feedback!
We're thrilled to hear that everything went smoothly with your booking and that you found the pricing transparent and accurate. It's always our goal to provide a straightforward and hassle-free experience.
We truly appreciate your recommendation and look forward to helping you with your future travel plans!
All the best,
Hop2 Team
Not only did they charge me $120 for the airline changing fee for changing my reservation (due to unexpected circumstances) but then an other $200 for the agency! Total rip off
Hi Aziza,
Thank you for sharing your concerns. We’re sorry to hear you were disappointed with the change fees. While airline change fees are set by the carrier, we understand that additional service charges can be frustrating, especially during an already stressful situation.
Your feedback is important to us, and we’ll review it internally to ensure transparency and fairness in how these fees are communicated. We truly regret any inconvenience this caused and appreciate you taking the time to let us know.
Yours truly,
Hop2 Team
From the business
Meet Hop2- the newest player in finding the cheapest international airline tickets.
Booking online is now easier than ever. With Hop2 you'll also find the greatest values - all online and in a quick, time-saving manner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dorris,
Thank you for your kind words. We’re so pleased to hear that our quick responses and commitment to keeping everything as agreed made your experience a positive one. Your recommendation means a lot to us.
Regards,
Hop2