Hop2Reviews 340

Wilson is an expert at finding the most affordable tickets. He can combine flights from many carriers in a couple of minutes. I highly suggest you to call hop2 and ask for Wilson's assistance. This might save you money if you're traveling internationally.

I've used hop2 twice and both times had a great time. Their representatives are well-educated, speak English fluently, are courteous, and genuinely want to help. They informed me of the existing situation and warned me about the potential consequences of Covid-19.

I look at up a ticket at skyscanner and come up on the search hope2.Com, i book a ticket and cancelled it before 24hr, i got charged $800 for cancellation fees, and i never get the refund back, for that reason i don't why skyscanner still work with hope2.Com, never buy a flight ticket from hop2.Com, the scammed me $3000, and they will always told you that could not process the refund back in account that the get money out the only option is to send you a paper check, and you will never gonna get that paper check, for my advices never and ever book a flight ticket from hope2.Com, the agents are mean and rude ever time i called them and explain my situation they always said "sorry nothing we can do about it". I do have a family to take care and only thing that i wanted was my money back nothing at all from them, my friends never and ever book a flight ticket from hop2.Com you will end up be in same situation and lose your money.

My flight was scheduled for August, but it was canceled before the scheduled departure date due to some sort of lockdown. Hop2 gave me credit on my account that I may use whenever I want. Thank you very much for your assistance.

Laurie was entirely honest in her replies to all of my inquiries.
I enquired about the return conditions as well as the few negative reviews, and received a thoughtful response.
I understand that these are exceptional times, and that getting a refund takes time; nevertheless, this is true of practically every company, not just travel companies.

This is where I go to check and buy aircraft tickets. Beth has lately been quite helpful, providing one of the greatest alternatives on the market; by booking through her, I was able to save a large amount of money.

I received virtually all of the money refunded for the canceled fares, with the exception of a few small payment expenses. The organization responded quickly to my request; nonetheless, the response time may be shorter; however, the service was good overall.

I purchased ticket to Nice France Saturday. I never received a ticket after two days, only docs that were NOT TICKETS. Tuesday I got sick and cancelled trip. NO REFUNDS! BEWARE - THIS IS A. COM to cheat you out of your money. Keep Away!

Lara was kind and helpful. She established in me a great degree of faith in their organization, and if my trip goes well, I will most likely employ their services again.

You may save a lot of time and money by booking with this company. If everything goes smoothly on my vacation, I will definitely hire them again in the future.

Customer service that is second to none. STRONGLY RECOMMEND!
I'm pleased I took the leap and tried this service. I was able to save a significant amount of money.

I'm completely satisfied!
I was able to save some money while booking.
Beth has a thorough awareness of my needs. She helped me save a lot of time and money. I appreciate her unwavering support and strongly recommend her.

Customer service is outstanding. I was able to get my tickets in less time and for a lower price than ever before.

Do not use Hop2. In an attempt to exchange my tickets due to Covid measures, Hop2 ignored time-sensitive requests, hung up when I tried to make exchanges, lied to me regarding the status of my case, and wasted a lot of my time, during which time I could have made a considerable number of other arrangements for cheaper travel.

I attempted to contact them by phone, however perhaps I dialed during peak hours and received a call back later.
Anyway, I was treated quite professionally and received a discount as a result of the inconvenience of the reservation not being finished quickly.

Airline cancelled the connecting flight 2 months before the flight, since I bought the ticket to them through SkyScanner, I called them to fix it, since I have the right to request a change flight, but it took them forever to fix "saying they have not received a email respond from the airline. HOLD TIME TOOK FOREVER!
After 2 weeks before my fight I called to follow up and AFTER A LONGGGG HOLD AGAIN, " they said it was denied by the airline for the new booking" I asked, can you email me their email response from the airline, and they said " we are not allowed to share email saying it was denied " REALLLYYY". And then they said after being passed to one customer service to another customer service with a long long hold time, they said " I have to pay the difference of the airfare in order to get the ticket or I could cancel" I said "WHAT! NO WAY"... OK I said how much just to see how they are as a customer service; then they said " $3000. I said NO WAY" PLEASE READ YOUR RIGHTs AND I KNOW MY RIGHT FOR THIS SITUATION. So I called the actual airline and they could see I am booked, but since the agency is not helping me and explained that they want me to pay $3000 inorder to issue the ticket, THE AIRLINE help immediately and issued the ticket for me.

PLEASE DONT CHOOSE THIS AGENCY WHEN YOU PURCHASE YOUR TICKET THROUGH SKY SCANNER.

It took more than 2 weeks for this company to provide a response. First, they simply denied my ticket exchange, even though I paid them for a flexible ticket. I had to request help from the NYS Consumer Protection.
Of course, I know the passenger has to pay any fare difference. But I was literally charged an "airline penalty" for changing my ticket, besides the fare difference, even though I did pay a fee to HOP2 to have a flexible ticket (you did charge the agency fee, I have proof).
On top of this, my reservation was made by HOP2 without my email. I've been having a lot of trouble trying to add it. They didn't provide any guidance or any way to contact the airline (their app and website are not allowing me to add my info or pay for luggage).
Awful service. I would definitely recommend people to NOT use this company.

During the times of pandemic, we had several unpredictable situations arising and typically many travel agencies have been supportive and flexible except for HOP2. My husband and I were not able to take our international flight (that was bought before the rise of covid) due to pandemic, and HOP2 still had us pay penalty fees, and offered us only the voucher option worth of $200. Of course, we were not able to use our voucher within a year they gave us due to pandemic. We contacted them several times for the refund instead, or at least an extension on the voucher however they never got back to us. We are very disappointed by the 'customer service' (none!) that we were given.

They cancelled my flight due to COVID back in March 2020.

They issued me TRAVEL CREDIT to use before December 31,2021.

I tried to use this "travel credit" but it was just a hoax. There was no travel credit applied to my account, my name, or flight -- and they were unwilling to help at all. Worse - they've been leading me on this whole time about the travel credit (January 2022).

Stay away from this company at all costs -- they will steal your money like they did mine and countless other customers.