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Hop2 has a rating of 4.2 stars from 342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hop2 most frequently mention customer service, premium economy and travel agency. Hop2 ranks 14th among Discount Travel sites.
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Hop2 has quickly become one of my preferred travel booking platforms. I have used it for both Business and Premium Economy flights, and each time I found excellent deals. The interface is clean and easy to use, making flight comparisons straightforward. I also appreciate how fast the booking process is, with minimal complications. The tickets were issued promptly, and all details were accurate. It's a reliable service that offers good value across all cabin classes.
Hop2 made booking my Premium Economy flight simple and stress-free. The platform is user-friendly, and I appreciated the variety of flight options available across different cabin classes. I was able to find a convenient itinerary at a very competitive price. Customer support was also responsive when I had a small question before booking. The ticket was issued promptly, and everything matched perfectly with the airline's system. Overall, a very reliable and efficient service that I would recommend.
Great experience! Found a last-minute Economy ticket at a very reasonable price. Everything was processed quickly and I had no issues during travel.
Dear Martha,
Thank you for your kind feedback. We’re glad to hear that you were able to secure a great last-minute fare and that everything was handled quickly and smoothly for your trip. Providing a reliable and hassle-free experience is always our goal.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
Used Hop2 twice now—once for Economy and once for Business Class. Both times I got good prices and no issues with the tickets. Reliable service so far.
Dear Timothy,
Thank you for your continued trust in our service. We’re pleased to know that your experiences across different cabin classes have been smooth and that everything has worked as expected. Providing consistent value and dependable service is very important to us.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
Hop2 made my travel planning incredibly easy. I booked a Premium Economy flight for my international trip and the price was excellent compared to other agencies. Their support team even called to confirm my seat preferences. Very professional service and I will definitely book my next trip through them.
Dear Nick,
Thank you for your wonderful feedback. We’re delighted to hear that your travel planning experience was smooth and that you found great value for your international trip. It’s especially rewarding to know that our team’s extra effort in ensuring your preferences were taken into account made a positive impression.
We truly appreciate your trust and look forward to assisting you again on your future travels.
Faithfully yours,
Hop2 Team
I booked a First Class ticket for a special occasion and couldn't be happier with the experience. The agency provided multiple options and helped me choose the best deal. The process was straightforward, and there were no hidden fees. My ticket was issued quickly and appeared on the airline's system without any problems. Great service and excellent savings compared to other platforms
Dear Hellen,
Thank you for your thoughtful feedback. We’re delighted to hear that your special trip was supported by a smooth and transparent booking experience. It’s great to know that the options provided helped you find the right fit and that everything was handled efficiently from start to finish.
We truly appreciate your trust and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
I've used Hop2 several times now for both Economy and Premium Economy flights, and each time the process has been smooth and stress-free. Their agents are knowledgeable and always help find the best routes and prices.
Dear Kathy,
Thank you for your continued trust in our service. We’re glad to know that your experiences have consistently been smooth and that our team has been able to provide helpful guidance in finding suitable routes and competitive options.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
I booked an Economy flight from Toronto to Paris and the price was better than what I saw on other websites. Everything worked exactly as expected.
Dear Jenny,
Thank you for your feedback. We’re glad to hear that you found a great fare for your trip and that everything went smoothly from booking to travel. Providing reliable service and competitive options is always our goal.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
I booked a Premium Economy ticket from Los Angeles to Tokyo through this agency. The price was competitive and the booking process was straightforward. Customer support answered my questions quickly.
Dear Cathy,
Thank you for your feedback. We’re glad to hear that your booking experience was smooth and that you found a competitive option for your trip. It’s great to know that our support team was able to assist you promptly and provide the information you needed along the way.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
As someone who frequently flies for work, I'm always looking for good Business Class deals. This travel agency has been an absolute gem in finding the best prices on premium cabins. I was able to book a round-trip Business Class ticket for less than I expected, and the overall experience was flawless. What impressed me the most was the additional features—like the ability to book lounge access or meal preferences in advance. I also appreciated how well the booking process integrates with loyalty programs, as I was able to earn miles for my flight. For anyone who loves the luxury of Business or First Class, I highly recommend giving this agency a try. They've made traveling in comfort easier and more affordable.
Dear Robert,
Thank you for your detailed and thoughtful feedback. We’re delighted to know that your experience met your expectations, especially when it comes to finding great value for premium cabin travel. It’s wonderful to hear that the added features and seamless booking process contributed positively to your journey, including earning miles and customizing your preferences.
We truly appreciate your recommendation and continued trust, and we look forward to assisting you again on your future travels.
Faithfully yours,
Hop2 Team
This platform helped me find a great deal on a Premium Economy ticket. The booking process took only a few minutes, and the confirmation email arrived almost immediately. I also liked how clearly the different cabin classes were explained so I could compare comfort and price easily.
Dear Shirley,
Thank you for your kind feedback. We’re glad to hear that you were able to secure a great option quickly and that the booking and confirmation process met your expectations. It’s also great to know that the clear presentation of cabin choices helped you make a confident decision.
We truly appreciate your support and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team
Absolutely fantastic! A seamless experience thanks to their professional agents. Very much appreciated.
Dear Barbara,
We’re thrilled to hear you had such a seamless experience with the help of our professional agents. Thank you for your kind words, they’re truly appreciated.
Regards,
Hop2
Very happy with the service we received from Hop2. No troubles faced. Will be using them again for our next holiday.
Dear Veronica,
We’re delighted to know everything went smoothly and that you’re happy with our service. We look forward to assisting you again on your next holiday!
Regards,
Hop2
Great prices and easy steps required to make the booking arrangements. I had full confidence in their service team and I received regular communication from their end. Without hesitation Hop2 Travel Agency is highly recommended by me!
Dear Brian,
We’re so glad to know you found our booking process simple and our service team reliable. Thank you for your trust, confidence, and kind recommendation—it truly means a lot to us.
Regards,
Hop2
The entire process was smooth with no issues encountered during our trip. I'd consider booking with them again.
Dear Jane,
Thank you for sharing your experience with us. We’re delighted to know everything went smoothly and we’d be more than happy to assist you again on your future travels.
Regards,
Hop2
The staff at Hop 2 is great, they helped us book the greatest deal on the market. A well deserved five star.
Dear Cynthia,
Thank you for your wonderful feedback! We’re thrilled that our team was able to help you find the best deal and that you had a five-star experience with us. We truly appreciate your trust and support.
Regards,
Hop2
I made a call on seat selection - no problem! Everything was done as we spoke. Big thanks to the staff at Hop2.
Dear Coleman,
We’re so glad to hear that our team was able to assist you right away with your seat selection and make the process seamless. Thank you for recognizing our staff—we truly value your kind words.
Regards,
Hop2
Available to engage at all times, along with great prices, what more could be expected?
Dear James,
We’re delighted to know that you value both our availability and our prices. Your feedback means a lot, and we look forward to assisting you again on your future travels.
Regards,
Hop2
The level of service we received was above expectations. It's been a pleasure working with qualified people. Highly recommend them
Dear Jamie,
We’re thrilled to know our service exceeded your expectations and that our team made your experience such a positive one. Thank you for your kind recommendation—it truly means a lot to us.
Regards,
Hop2
Thus far, I am certainly satisfied. And I so look forward to my Euro trip!
Dear Jessie,
We’re so glad to hear you’re satisfied with our service, and we’re just as excited for your upcoming Euro trip! Wishing you a smooth and memorable journey ahead.
Regards,
Hop2
Answer: Do NOT trust Hop2. These guys do not return refunds.
Answer: Good day Udom, Regularly - yes, but you'd have to contact our customer care team either via phone or via the chat service on the website. Thank you/
Answer: Good day, Linda. You shall be able to confirm your ticket on the airline's website, using the 6 character confirmation code. To keep in mind that when the ticket receipt was sent, you shall have gotten two of them: one for us, and the second for the airline. If that still doesn't work, please send me a message with your booking details, and I'll definitely help.
Answer: Good day, Dorothee. Yes, in some cases the baggage policy can be different that one published on the airline website. Best thing to do is to contact our customer service reps with the booking code available. Thank you.
Answer: Hop2 is NOT reliable. They will charge $200 fee even if AIRLINE cancels your flight. Stay Away!
Answer: Good day, Eithne. It looks like the airlines are displaying some sort of fake availability currently. That is why the prices are not available for any of us or our competitors. I have sent to you the best options we have available. Please check your email
Answer: Oh my God! I hope this site is not a scam. I must-read the reviews and I got nervous. O booked for a flight 2 hours ago and the payment was made but until now no ticket has been sent to me. How long will i wait for the electronic ticket? I received an email but when I viewed the baggage information I can't open it because it says 502 Bad Gateway. What does this mean? Can anyone answer this, please?
Answer: Hi, Christos! Let me know how can I help about that.
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Dear Amelie,
Thank you for your detailed and thoughtful feedback. We’re delighted to hear that your booking experience was smooth and that you found our platform easy to use with a good range of options to choose from. It’s great to know that our support team was able to assist you promptly and that everything was issued accurately.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Faithfully yours,
Hop2 Team