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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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So far, very easy ordering process...definitely will consider ordering again!
Fast and easy. Website photos accurately portray garments. Prices are hard to beat.
Viewing the various products and checking out has been very easy
Finding a FUN Shirt For my Almost Son In Law after he was here week and ending up working ost of the time!
I'll let you know if I receive product by 4-27-2023
Easy ordering delivery arrived earlier than advised on
Lol. Nice line. Feel like im shopping like charlie sheen...
The four shirts had wrinkles that were very difficult to get rid of. The Care tag was unclear as to the proper care of the garments, as there was nothing beyond symbols which were not sufficient. I have very similar shirts that I purchased from Laleela, which have not been ironed in three plus years, and still do not need pressing. I suspect that the polyester is not near the same as the Laleela shirts, which were made of a material is called Terivoile, which is a silk-like polyester.
Easy to shop, easy to eliminate when changing my mind about my choices.
First time buyer. You'll get a 5 star once I see the products.
Getting the 6th one free was a great option, but love the selection
Pretty easy so far. Can't wait to see how the fit is and I am a "pocket" guy.
Need more cotton products and larger sizes because advertised sizes are too small
First time it was not good. I cancelled the order but the items still came. I couldn't find anyway to return them. I missed order one item 3 times by mistake. I have the package but don't know how to return it. Please advise on how and if I am to return it or disregard and keep it.
Always a great experience. Good looking and always fit well.
These shirts breathe so nicely - I was concerned to begin with that they were polyester - BUT - they are comfortable, cool and Wrinkle resistant.
After washing and drying them I use a pressing cloth and only have to iron in a crease along the top of the shoulders /sleeves and iron down the collar. They look so sharp!
Love the selection - that said it is a bit overwhelming that the variety that is offered is so vast.
I appreciated the variety of options that are available on the website. I purchased the items for an upcoming trip that was 3 weeks away from the day we left. We did not receive our items in time for the trip, and although the items seemed to be good quality, I will be returning them as they are too long.
Easy to manage web site. Ordering was easy. Delivery of product prompt.
One of the shirts I purchased did not fit/ I have requested three times for a RMA to return it and have heard nothing
Shipping time were weeks site states The Baltimore area took over 3 weeks and the tracking on there website is crap.
Thank you for the feedback and sorry for any inconvenience caused.
We're sorry to keep you waiting. As we checked, your order took 12 days to reach you. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. It will need 1-2 business days of processing time and 8-14 business days of shipping time. Beg for your understanding.
And also， sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Excellent site, great selection. Will be back
I ordered the shirt, waited 2 weeks, USPS lost my shirt, then I waited almost a month to get the refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being our customer!
As we checked, we did receive your return request, but also we replied to you on Apr.7th. Please check your mailbox, maybe it is in the spam folder. T T All inquiries will be responded to within 24 hours. We have replied to you again to your email box today.
If you have questions about your order, please feel free to contact us by email at [email protected] or by chat online. Have a good day!