On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went well from start to finish. Super..
Spent a lot of money getting my husband whole new wardrobe from here and the clothes are high quality and as presented on website. Very pleased. Just don't expect to get the free gifts they promise you if you order within guidelines because there were no gifts, sunglasses or otherwise.
I bought some items from another site for more money and this name was printed on packaging so I came in to check it out.
I needed some short sleeved, collared shirts for my Zoom calls that I have for my consulting business. I came across Hawalili and was impressed with the styles and colors and the price. I ordered five to start to see the actually quality and fit. While the delivery time is a little longer than most clothing stores, it was worth the wait. I love the quality and feel. I couldn't be happier and now I don't have to wear my long sleeve, boring business casual shirts. Thanks Hawalili!
Easy online ordering, but you need to pay a great deal of attention to the size charts to ensure proper fitting. Shipping was extremely slow the first time, but now that I order frequently that's improved dramatically.
I really love the shirt. I will wear it for Easter next year. Thanking you. Kind regards Barb
I really love the shirt. I will wear it for Easter next year. Thanking you. Kind regards Barb
Some of the items were smaller than I thought but love the items. I will order a larger size next time.
So far so good. Now I'll like to see my products get here shortly.
Fun designs and multiple size options.
I was a bit disappointed that the delivery took soooo long. But everything I ordered did arrive and all my shirts fit fine.
Product was missing from shipment and customer service could not understand the issue
Product finally arrived on Aug 30
Keep up the good job you have some great tropical apparel.
Well I had ordered from you all the first time because I liked some of the designs. When I received my products they were all to small. So you all gave me 15% back ($12.00)on the order of $80.00 as a cancellation reimbursement. Well my dumb $#*! decided to order from you all again right after all this because like I said I like alot of the designs. Well when I ordered the "new" shirts, I ordered them 2 sizes bigger then what I normally wear and 2 times bigger than the last order and they still did not fit. It is a SHAME that you all source your stuff from a terrible supplier. The shirts I normally get from anywhere else a 2XL fits me just fine with room but the first batch of shirts were not 2XL even if the label said they were. Then when I reordered shirts@ a 4XL thinking these will be cool. Again to small even though they all said 4XL. So you all need a different supplier and better customer service/return policy, so I/customer does not have to pay for shipping to CHINA. Oh well nothing will done about this so I will EAT ANOTHER LOSE.
Nice selection and nice pricing. Very cool wardrobe items.
Shopping experience excellent. Now to see how long it takes to get purchased items delivered. This is my first purchase on this web site. Want to purchase more but will see how long it takes to get items.
Shopping experience excellent. Now to see how long it takes to get purchased items delivered. This is my first purchase on this web site. Want to purchase more but will see how long it takes to get items.
Really enjoy the variety of of great patterned shirts. Will review further on material and quality when the shirts arrive.
The shirts arrived….
Unfortunately, they are cheap polyester similar to Halloween costume material. The patterns, which look great on the computer, look cheap in reality. These shirts if made of cotton with quality prints or embroidery would be great. As they are, they are only suitable as costumes, not to be worn otherwise.
I returned items on June 05,2021 an have not received a refund. Since then I placed 2 orders for a total go 10 shirts nut my first order has not been refunded.
Not at all satisfied with the sizes You now want 50 words here to get out of this reply
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If items do not fit, you can contact us to return within 30 days from delivery date.
If you don't like the product in your order, you can submit a return request online here: https :// Hawalili. Com/contact-us
How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I llike the over all looks of the contents
Did not know how to access the 15 % discount i was supposed to get. So I didn't get it. Poor design of shopping pages.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Sorry that the shipping time, which depends on the transport efficiency of the logistics company. We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Did not know how to access the 15 % discount i was supposed to get. So I didn't get it. Poor design of shopping pages.
2xl probably equal to a 1xl, skimpy sleeves, 3xl was ridiculously small, I am a 5'6 and weight 160 # and it did not fit me much less my husband, poor quality printing on one of the shirts
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Size chart is not very accurate. It took over three weeks to deliver my order.
It took me 8 different times to finally check out of this website, I kept putting in the same info then decided to to do it with Pay Pal same information NO CHANGES, and it worked... you almost lost a sale and more, you site is poorly done.
Thank you for your feedback and sorry for any inconvenience caused.
We are so sorry. Thank you very much for your patience to wait. Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer.
We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Men's Clothing Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
As we checked, you placed two orders with two different email accounts like A and B, which is associated with order A and B. You emailed us with account A while you wanted to know the status for order B, but we were not able to find order B and thus did not respond with what you want.
We do apoloigize for this inconvenience and we will keep improving. Next time you can provide us with the correct order number and we will provide better and more prompt solutions.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!