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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Hawalili is a scam. It is run by the same shysters who run Andy & Zoe (compare the two websites and you will see what I mean). I ordered clothes that took 10 weeks to arrive. When they did arrive, they were of substandard quality. What's more, the company refused to give a refund. If you read the customer reviews on the Hawalili website, you can see from the broken English and bizarre phrasing that they were written internally, probably by an employee of this fraudulent site itself. AVOID AT ALL COSTS!
3 of 6 ordered shirts are by far too small, though I was very attentive to the size information when ordering.
2 shirts have no label showing the material.
2 shirt labels show a mixture of cotton/polyester, though the offer indicated pure cotton.
Anyway I will keep them all, because of the high German postage fee for returning to China.
They will give me a 15% cash refund: nice but only litte consolation.
The shirt I ordered is very colorful and just like the online photos but it is so flimsy and sheer (cheap) I won't wear it. This shirt took almost 3 weeks to receive and I have yet to receive a second shirt ordered at the same time. When I asked about the return policy, the shirt had to be sent to China for a return which was stupid expensive. NEVER AGAIN!
Quality is poor and if you need to return you have to ship back to China, which will cost over $100 dollars
Buy some very comfortable casual shoes in this online store, they are very cool, perfect for a summer day, they are fresh and feel of excellent quality. Successes with the page!
This online clothing store has a constant and persistent focus that allows you to do my shopping from home. If you do not want the product you have ordered, return and refund are part of the service. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. Casual shirts like pants can be a very good buy.
Good size, good quality and fast delivery. It is my online store to buy clothes quickly and easily, I find what is in fashion right now. Delivery within a short time and I have never had any problem with returning items. The prices are according to what I am looking for!
I appreciate the contact by very courteous and enjoyable mail, they answered my questions quickly, personally I do not like going to a mall to buy clothes, so this internet system is perfect for me! The pants are as I imagined, I am satisfied with my purchase!
Great selection of fashion designs, I really liked the beach shirts, the range and quality are very good, the size is perfect, quite fresh, it just impressed me. The order arrives quickly and returns are easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members