Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We produce butter soft, affordable, high quality fitted premium tees for men.
















Overall, the company has garnered a positive reputation for its quality apparel and exceptional customer service. Customers frequently praise the fit and comfort of the products, particularly for larger sizes, highlighting a commitment to satisfaction through responsive and accommodating support. However, concerns arise regarding the complexity of the return process and delays in shipping, which can lead to frustration. While many customers appreciate the proactive approach to resolving issues, others feel that the user experience could be improved. Balancing these strengths and weaknesses, the company demonstrates a solid foundation for customer loyalty but has room for enhancement in logistics and returns.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had ordered a shirt, it was more snug than I thought it should be. I reached out to customer service, and they immediately shipped me a replacement, which fits better.
They went the extra mile to make sure I got what I wanted, and I appreciate that.
I purchased t-shirts, socks, and boxers on two orders and are very satisfied with the qualiity and delivery speed. Will buy again from this company.
We are grateful for the support!
I have never been so happy with receiving shirts! The confidence I feel when wearing my first True Classic shirt was overshadowed when I received my second order and was able to go down a size.
We are thrilled to hear this!
I initially bought 2 pairs of jeans but they were so good I bought two more. Great price, great quality and great fit... and you can find waist size 33 which is very rare.
Appreciate this great review!
Very easy process for an exchange and speedy postage for wrong size ordered, Thanks for your customer service!
Thank you for this review and supporting our brand!
I am very satisfied with the service and product that True Classic provides. I will continue to shop their clothing in the future.
We are thrilled to hear this!
Overall I'm very pleased with my purchase. I don't buy clothes all the time and it can be a challenge buying on line. Your tee shirts long and short sleeve fit the way they should.
We appreciate you leaving this review!
Product is as shown and described, true to size, customer service is top notch, response tome is instant. Very professional.
Would recommend product to everyone.
We appreciate this great review!
I very much so enjoy shopping with True Classic Clothing. They deliver timely and always have my size. Most other stores do not. The quality is the finest I've ever warn.
Thank you for sharing, Jack!
Never take store credit on a return. You will not be able to use coupon codes when using site credit. Sizes have changed the new xxl T-shirt and now very long and less fitted.
We reached out twice to this customer and never heard back.
I love much of what I have bought from your organization and many thinga I bought years ago are in good shape. But the last 2 shirts I bought already have the stitching coming loose, and in the case of the t-shirt, it was after the first wear.
We reached out twice to this customer and never heard back.
Love this company. Easy to order. Great product & staff. Fast delivery! I always order extra to have as gifts!
We appreciate the support!
TC shirts are extremely made. The different materials are incredibly soft and silky. The best part, they fit so well!
I love all of the clothing and the customer service! I feel more confident in their clothing more than any other mens clothing company and feel they always try to do their best to reach their target audience.
We appreciate this review greatly!
Great fit, looks great. Very comfortable. Only complaint I have is the shipping time, take a week or so to receive your order. Will be a return shopper
We appreciate this feedback!
It started with trying to find nicer t-shirts for him. Which we did. Love them. Very flattering. Then he tried the jeans. Love those too. And the chinos. Then he ordered more :)
Thanks for sharing your experience!
I have become an inside member and have been replacing polos, shirts, pants and shorts. I had been searching for over a year for better fitting and comfortable clothes. I started by testing the twill chinos about 10 months ago. And have been adding pieces since. I am 6' tall, 155 pounds, and wear 32" waist, large in button down shirts and medium in polos.
We appreciate your feedback! We'd love to hear what we can do to earn a 5 star review!
I will always like and buy true classic, and their shirts well made I like the Fit and cut. I don't know if I will waste my time buying shirts anywhere else anymore. The customer service has been amazing helping me with my issues and mistakes.
Thank you for sharing this experience!
I have been a return customer since summer last 2024. The quality of the T-shirts, chinos and jeans is excellent with a good range of sizes. Overall the quality and service is brilliant.
Thank you for your loyalty! We are so honored.
The shirts feel great and look great. I never thought i would be so impressed with them because the quality stands out. The material is soft and it fits well in all the right places. I am not an athlete but it make my body shape appear smart and put together.
We bet you look great! Thanks for sharing!
Answer: Hey there - Our short sleeved polo is $27.99 for a single - you can bundle and save in our pack builder! If you have additional questions please email us [email protected] and our team is happy to help!
Answer: Hi there! What is his height and weight, as well? You can also email us at [email protected]!
Answer: Hi Cameron. Do you mind sharing your weight as well so we can best determine sizing? If you don't want to post on a public platform (we totally understand) you can email us at [email protected]
Answer: Yes they are snug and fit 1-2 sizes small. My husband was fine with the XL T-shirt but the polo was very small
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for sharing this experience!