On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I order from.them and finally got the stuff. After trying in on, you can see through it.
Easy & flawless on the app. I loved the styles they offered on the app.
Very comfortable and fun shirts. I always get a rise out of my friends and co workers. Great on hot days.
I have purchased numerous items from Hawalili and have been extremely pleased. Their prices are very reasonable, their quality is consistent with other similar retailers and their shipping times are good. I have dealt with their customer service personnel and was very satisfied. In all, I wholeheartedly recommend Hawalili.
The website was easy to navigate. The prices are good. My only complaint is the shipping company Hawalili has used in the past.
Nice looking shirts at a good price. Received the shirts in a timely manner. No problems except that one of the shirts was a little tighter than the others.
Shipping long distances can be a challenge, but other than waiting a few extra days, I received my order in a timely manner, and it was more than I expected in the terms of quality of product and styles that I could never find locally
Love selection. This is the 4th time I purchased from this site. Shirts run small, so ordered a size larger than normal. Shorts are thin so won't go commando. Delivered a week and half early!
Love the choice for men in this website. Great first time experience.
Easy to find what you are looking for, good selection, description good.
I enjoy shopping on your website and have ordered several shirts that are pretty nice. I will order more from you as needed and will recommend your website to others. Well defined and displayed
Shirts were the ones with lighthouses, loved them...found the other shirt (golf style) a bit short
But still okay
Webs ite easy to navigate.
Delivery - cam earlier than expected.
Easy to navigate! Catalog shows colour & sizing well.
Goed en rap geleverd kan niet meer erover zeggen rap en goed
Hawalili sent an international fee charge to my bank account without putting it on my invoice, nor did they ask for permission to send undisclosed charges to my bank account. In the US, this is considered criminal wire fraud. I suggested they change their methods to comply with US law.
All good, looking forward to checking out the fit. Was able to west it for Memorial Day! Love it!
Pretty good...BUT...I had a very different experience with this firm a few months ago. So call this a "Second Chance". And you came through
Pretty good...BUT...I had a very different experience with this firm a few months ago. So call this a "Second Chance
I love the ease of shopping with Hawalili and the great selection they have to offer.
Good with lots of choices. Some kind of cheesy, but many that are the more traditional aloha wear that i remember
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear valued customer，
Please accept our sincere apologies for the negative experience you had with our company.
We apologize for any confusion regarding the additional charge to your bank account. Without an order number, we cannot provide a specific explanation for the incident. However, we would like to assure you that we do not charge additional fees without prior consent from our customers, and we comply with all applicable laws and regulations. For most countries, our customers do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, some limited countries (especially some European countries such as Germany, Italy, the UK, Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We kindly suggest that you double-check the origin of the charge with your bank and contact us directly if there are any further questions or issues.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Please always feel free to email us at [email protected] or via chat with any issues. We will reply to you within 24 hours!
Best Regards,
Hawalili Customer Service.