On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest R...
Guest Reservations Reviews Summary
Guest Reservations has a rating of 1.7 stars from 1,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention customer service, credit card and front desk. Guest Reservations ranks 438th among Hotels sites.
Instant Feedback
We monitor reviews for authenticity
Quick and easy to reserve a room. Thank you.
Fast n easy
My situation was taken care of by the hotel management & customer relations. It was a small human error & I will be getting a refund. I have no issues with Holiday Inn Express in Alabaster, AL. It was my 3rd visit & I
Will be back to this hotel whenever I travel that way. Great Staff! Its not the refund but to expose how a good stay can be expressed to others so they when they book a room they will have Great Service! From the people who work there!
Smooth process
Simple process
Been here many times. Always a good trip
Very quick and efficient
Very easy website to use. Thank you!
Very user-friendly interface, but it claimed some hotel rooms were open when they were already booked. This was only a minor inconvenience.
A complete scam!
Easy web site
Good price easy booking
I Will NEVER use them AGAIN. I highly recommend to Stay away from them. Completely avoid them at all
Booking was easy. I would have liked to confirm the rate with taxes though.
The internet screen was easy to follow.
I have reservations about the traveling dates requested due to the corona virus.
Super easy and fast!
Don't charge my card more than once
Very quick and easy. After filling out my credit card details at the time I did not notice there was a booking / tax fee. If I had spotted this at the time I would not have booked with Guestresvations and then I found it was not returnable if I should cancell.
Nothing special! But OK.
In general I do not like to communicate with machines, I rather would like contacts to people when it comes to questions and alike.
Their website advertised $79 but their charges increased it to $124.
Price gouging during this pandemic should caused them to be closed down
Reporting them to the authorities
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members